Auerswald COMpact 5010 VoIP Installation And Commissioning Instructions page 46

Service and Maintenance
Note: How to set up a regular firmware update is
described in the PBX Configuration Manual.
Note: How to find out the version of the current firm-
ware is described on Page
Note: Except for the applicable connection fees, a
firmware update is free of charge.
Saving and Reading Out the Configuration Data
The current configuration data on the PBX can be saved
in a configuration file ("configuration.cfg") on the PC. If
necessary, the file can be saved in the PBX again in order
to restore an old configuration.
In addition to the configuration, the configuration data also
include the network settings and PBX data. You can
switch on or off the application or the readout of the net-
work settings or PBX data.
The network settings include the following data:
Ethernet configuration
DNS configuration
HTTP proxy configuration
PPP configuration
Port of the webserver
The PBX data include the following data:
PBX name
Admin user name
Admin PIN
Dealer data
Country
How to do this is described on
Restoration Points
If a restoration point for the configuration data is set, the
current configuration data is saved in a configuration file
in the PBX. The configuration files are archived with infor-
mation about the time and date they were created.
A maximum of ten restoration points are set. If an eleventh
restoration point is set, the oldest of the current restoration
points is overwritten.
An old configuration can be restored by loading a restora-
tion point. The option as to whether the network settings
should be restored can also be selected.
How to do this is described on
Restoring the factory settings
All the settings are deleted and the factory settings are
restored.
How to do this is described on
Note: If you would like to retain some of the settings,
instead reset the configuration. See
Note: How to back up the existing configuration on a
data storage medium beforehand is described on
Page 50.
46
47.
Page 52.
Page 52.
Page 52.
Page 51.
Resetting the configuration
Most of the settings will be deleted and reset to the factory
settings. The following settings remain intact:
Admin user name and PIN
IP address settings
Web server port setting
Time
NTP server settings
Saved hold music and announcements
Call data
Provider information for Soft-LCR easy (only the
data received from the update, settings are reset)
How to do this is described on
Note: If you would like to delete all the settings
without exception, instead restore the factory set-
tings. See Page 52.
Note: How to back up the existing configuration on a
data storage medium beforehand is described on
Page 50.
Checking the Channel Assignment
The "Line" and "VoIP" LEDs indicate whether external
calls are still active. See Page
For a more detailed overview, refer to the page
Administration Monitoring
assignment . See also Page
Checking the Registration and VoIP Status
The overview on the page Administration
Status internal VoIP subscribers indicates whether
an internal VoIP subscriber has been successfully
registered on the PBX. See also
The overview on page Administration
Status VoIP accounts indicates whether a VoIP account
configured on the PBX has been successfully registered
with the VoIP provider. See also
Service data
If the PBX ever displays a malfunction, various reports
can be recorded. These reports can then be forwarded to
technical departments (Service, Development) to help
find the cause of the malfunction.
To make control and administrative information about the
connections on the PBX, e.g.,visible, a D-channel log is
started. The type of error and perhaps the cause can be
determined by looking at the list of transmitted informa-
tion. See also Page 55.
Log-in tracking is logged in the configuration manager. It
can be viewed on the page Administration
Log in tracking.
If the PBX exhibits a malfunction which is not caused by
incorrect operation or external influences, a PBX unit
image can be used to diagnose the malfunction. See also
Page 55.
Page 51.
47.
External call channel
48.
Monitoring
Page 48.
Monitoring
Page 49.
Protocols