Returning Your Router For Repair - Black Box LRA001A-R2 User Manual

ASYNC ROUTER AR-P, AR-5, AND SYNC ROUTER USER'S MANUAL
C.6 Returning Your Router for Repair
There are no user-serviceable parts inside the Router.
If your Router fails to boot, contact technical support. If factory service is required, we will give you a
Return Merchandise Authorization (RMA) number. Include this number when returning the item for
service, and please reference it on any correspondence.
If possible, use the original packing materials to ship the Router. If the original packing carton and
packing materials are not available, package the unit securely in a container equivalent to the original
and insure the package to protect it against loss or damage.
Your Router contains a lithium battery that is not in an accessible area. Do not attempt
to replace it yourself. The battery could explode if you replace it incorrectly. It must be
replaced only by qualified service personnel, and only with the same or equivalent type
recommended by the manufacturer. Dispose of used batteries according to the
manufacturer's instructions.
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