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Servicibility
Easy access and servicibility has been designed and built into the CR 800 System. While the primary service will be performed on site, remote service capabilities
make it possible for the Technical Service Center (TSC) to accesss service functions remotely.
On-site Service Capabilities
• CASTORS allows the CR 800 to be easily rolled out for service and rolled back into position without releveling.
• DATA PLATES and MOD LABELS are located for easy access and visibility.
• Plugs and connectors are keyed and easily identified making incorrect insertion nearly impossible.
• Error logs are designed for ease of access and reading, and they can be sorted by field (date, code number,etc.) facilitating
truubleshooting
• Provides internal diagnostics including error codes, component tests and sensor tests.
Remote Service Capabilitites
• Remote access via a dedicated modem attached to the unit, or via a modem server provided by the facility.
• A single point of entry to the service functions of all other CR 800 Systems on the customer's network from the remote
service access connection.
• Access to all service functions available to an on-site Service Provider with the exception of exercising the Scan Engine
and Plate Handling subsystems.
• Supports remote service capabilities include:
– Installing software
– Configuring the CR 800 System
– Retrieving Image Processing Library (IPL) diagnostic images. The TSC will not be able to view patient identity on
images.
– Retrieving and clearing error and activity logs
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