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Instructions for use Everest scan pro, Everest scan eco, Everest scan Base Camp | Typ 4101, 4102
5 Troubleshooting
Malfunction
Equipment is out of order
Projector lamp fails to illuminate du‐
ring scanning.
Measurement cannot be made.
Surface scanned in poorly (grainy
image, parts missing)
Preparation limit unrecognisable or
difficult to recognise
5 Troubleshooting
Cause
No mains supply
Faulty projector lamp
Initialisation failure
Faulty rotate/tilt mechanism
No more space available on hard
drive
Internal temperature too high
Severe vibrations
Misaligned camera or projector len‐
ses
The surface reflects too much or is
too transparent
The surroundings in the measuring
device are too bright
The object is outside of the measu‐
ring range
Soiled lens.
Preparation limit poorly shaped
Die mounted too low
Remedy
▶ Switch on at the mains.
▶ Provide power supply or check
▶ Switch on main switch.
▶ Check the main fuse in the
▶ Have a service technician re‐
▶ Restart measurement.
▶ Check the rotate/tilt mechanism
▶ Archive the data by saving to CD
▶ Reduce ambient temperature.
▶ Test ventilator and repair if ne‐
▶ Do not jolt the equipment.
▶ Readjust KaVo Everest Scan.
▶ Contact a service technician.
▶ Use suitable plaster or stump
▶ Keep the door closed while
▶ Check position of object, correc‐
▶ Clean lens using lens brush
▶ Prepare the tooth according to
▶ Mount die in a higher position.
24/30
the plug-in connections.
mains socket outlet and replace
if necessary.
place the lamp.
and contact a service technici‐
an.
or equivalent data carrier or de‐
lete from hard drive.
cessary.
varnish and modelling wax.
measuring.
ting if necessary.
the appropriate processing in‐
structions (http://www.kavo-
everest.com/De/zahntechniker/
news/prospekte.asp?na‐
vid=550067&lan=De#prospek‐
te).
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