Troubleshooting - Screen Innovations Solo Installation Instructions Manual

TROUBLESHOOTING

Solo/Pro 2 is 100% programmed and tested at the
factory. In case of a malfunction please use the
troubleshooting guide table.
Symptom Possible Cause
Screen No power to the
won't run motor.
Vertical Material has
wrinkles in shifted at the
screen weight bar
When down An intermediate
button is stop was set for
pressed, the motor
screen stops
halfway
Dimples in Debris rolled up
screen in screen material
Troubleshooting
Solution
Check for 120V at
power connection and/
check breaker box.
Gently move the
material out to each
end of the weight bar
until smooth.
Call SI Customer
Support to fix at
512.832.6939, Opt. 1
Clean material per
instructions on Pg 31.
38
Tech Support: 512.832.6939
Symptom Possible
Cause
For RTS Remote too far
away
Remote orientation
RF interference
RF Shielding
RTS won't
operate
Remote battery is
dead
Antenna is not
exposed.
Troubleshooting
Solution
Move to within 30 ft.
of Solo
Hold remote vertical
Turn off other sources
of RF
Move to position
where metal objects,
wiring, or foliage does
not block the signal.
Replace with CR2430
3V lithium button
battery
Adjust the antenna
location.
(contd. on next pg)
39