Screen Innovations Solo Installation Instructions Manual page 23

Tech Support: 512.832.6939
Symptom Possible
Cause
For 485
Incorrect or
poor cable
termination.
via SIFI
RS 485
won't SIFI is not
operate
powered.
Troubleshooting
Solution
Check the wire pinouts
and termination. Look
for broken, loose,
or damaged wires.
Reterminate if necessary.
Check that the green
LED on SIFI is flashing.
If not, make sure power
is available via the bus
power supply or PoE
(with expansion card
only).
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Tech Support: 512.832.6939
Symptom Possible
Cause
RS 485 SIFI is
won't
not on
operate
the local
(cont.)
network.
Troubleshooting
Solution
Use the service keypad (if
available) to validate the
485 network and motors
are operating properly
before troubleshooting
SIFI network problems.
Check that the SIFI is
communicating on the
local network. Ping the
device via the windows
command prompt, or
make sure the device
shows up in the network
tab of the Windows File
Explorer.
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