Alcatel-Lucent 8254 User Manual

Alcatel-Lucent 8254 User Manual

Dect handset
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8254 DECT Handset
8234 DECT Handset
OXO Connect
User Manual
8AL90386ENABed01 – 01/2021

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Table of Contents
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Summary of Contents for Alcatel-Lucent 8254

  • Page 1 8254 DECT Handset 8234 DECT Handset OXO Connect User Manual 8AL90386ENABed01 – 01/2021...
  • Page 2 • 8254 DECT Handset: your phone is IP65 compliant but you must remember to firmly close all covers. • 8234 DECT Handset: Your device is IP40 compliant. Do not expose this equipment to severe conditions (rain, sea air, dust, etc.).
  • Page 3: Table Of Contents

    Getting to know your telephone Getting to know your telephone Phone description Status icons MENU icons Call icons Accessing the MENU and navigating Getting started Unboxing Installing the battery in the telephone Charging your telephone battery 2.3.1 Charging the battery on a single charger 2.3.2 Charging the battery on a dual charger 2.3.3...
  • Page 4 Getting to know your telephone Transferring a call Three-way conference with internal and/or external contacts (conference) Placing an outside call on hold (parking) Activate/deactivate voice frequency Programming your telephone Initializing your voice mailbox Customizing your voice greeting Change your personal password Adjusting the audio functions 5.4.1 Choose the tune...
  • Page 5 Getting to know your telephone 8.13.3 Deleting a contact 8.14 Speed dial management 8.14.1 Add a contact to a speed-dial key 8.14.2 Delete programmed speed dial keys 8.15 Make a second call 8.16 Switching between calls (Broker call) 8.17 Transfer a call 8.18 Receiving a second call 8.19...
  • Page 6: Phone Description

    Getting to know your telephone 1 Getting to know your telephone 1.1 Phone description 8254 DECT Handset 8234 DECT Handset • Make a call. • Answer the call. • Long press (feature depending on the system): redial last number or access the redial list.
  • Page 7 Clip to hook your phone on your belt. You can remove the clip and use a cover instead (sold separately). • The battery cover. The 8254 cover contains a lock to prevent it from opening, for example during a fall. 8AL90386ENABed01...
  • Page 8: Status Icons

    Getting to know your telephone • Wideband earpiece. • Wideband microphone. Depending on the handset's settings. 1.2 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. When selected, the icons are displayed in white on a blue background: ->...
  • Page 9: Menu Icons

    Install (password protected) Installation. The following menu is only available on the 8254 DECT Handset: Alarm Settings (password protected) alarm settings menu. In the rest of the document, all icons are described in their unselected state.
  • Page 10: Call Icons

    Getting to know your telephone 1.4 Call icons → When selected, the icons are displayed in white on a blue background: Making a call. The example is given for the first call (line 1). Receiving a call. The example is given for the first call (line 1). Call on hold.
  • Page 11: Accessing The Menu And Navigating

    Getting to know your telephone 1.5 Accessing the MENU and navigating The screen descriptions are given as examples and are not exact representations of what can be displayed on your handset. Access the menu. Press the Access menu key (short press).
  • Page 12: Getting Started

    Getting started 2 Getting started In order to have a fully operational 8254/8234 DECT handset, make sure that you have the following items with your handset: the battery, the AC/DC adapter, and the power supply. 2.1 Unboxing • The 8254 or 8234 DECT Handset The safety and regulatory with fixed belt clip.
  • Page 13: Charging Your Telephone Battery

    Getting started Replace the cover. If you are using a 8254 DECT Handset, please make sure that the lock is correctly positioned. 2.3 Charging your telephone battery The charger is sold separately. 2.3.1 Charging the battery on a single charger Place the handset into the support facing you, as shown in the picture.
  • Page 14: Charging The Battery On A Dual Charger

    Getting started 2.3.2 Charging the battery on a dual charger Place the handset into the Dual Charger front slot facing you. If you have a spare battery, you can charge it at the same time. Place the spare battery pack in the back slot, charging contacts down. Push the spare battery forward and downward under the clip to keep it on charge (A).
  • Page 15: Switching On Your Telephone

    Getting started 2.4 Switching on your telephone • Press the switch on/off key (Long press). • Your telephone is switched on. If the display fails to light up or the battery icon is flashing, recharge the battery. If the radio reception icon doesn't appear on the telephone display: •...
  • Page 16: Using Your Telephone

    Using your telephone 3 Using your telephone 3.1 Messaging portal The messaging portal allows you to access and manage features such as the call log, text messaging and voice messages. When you have received a new event (new voice message, new text message or new missed call) the message icon is displayed in the status bar.
  • Page 17 Using your telephone • Use the up-down navigation keys to select an event and press OK to open it. Unread events are in bold. Actions available from the messaging portal The actions you can perform when you access the messaging portal depend on the selected tab and the state of the event (new or acknowledged).
  • Page 18: Making A Call

    Using your telephone • Auth • Enable or disable the authentication. Your personal password is required to disable it. • Press or select OK to confirm. 3.2 Making a call • Dial. p r s t uv • Send the call. →...
  • Page 19: Calling Your Caller By Name (Company Directory)

    Using your telephone 3.4 Calling your caller by name (company directory) Quick access: • Access MENU. • Contacts • Directory • Enter the first letters of your contact's name. p r s t uv • Apply. • Select the desired name. •...
  • Page 20: Redialing

    Using your telephone 3.6 Redialing 3.6.1 Call back one of the last numbers dialed Quick access: • Access MENU. • Long press Dialed • Select the number in the list. • Display information about the selected contact (number, date of the last call). •...
  • Page 21: Call Back The Contact

    Using your telephone 3.8.2 Call back the contact • Select the contact to call. Information about the call is displayed. • Press ok key to open menu. • Call 3.8.3 Delete one call log event • Select the contact to delete. Information about the call is displayed.
  • Page 22: Consulting Your Voice Mailbox

    Using your telephone 3.10 Consulting your voice mailbox When you have received a message, the message icon is displayed on the welcome screen. The orange LED on your telephone flashes to indicate there is a message. • The number of new vocal messages is displayed in the phone notification area. •...
  • Page 23: Consulting Text Messages

    Using your telephone 3.11 Consulting text messages When you have received a message, the message icon is displayed on the welcome screen. The orange LED on your telephone flashes to indicate there is a message. • The number of new vocal messages is displayed in the phone notification area. •...
  • Page 24: Send A Voice Message Copy

    Using your telephone • Confirm. • Select the message to be sent. • Apply. The following 27 predefined messages exist: CALL ME BACK MEETING ON ___ (*) CALL ME BACK TOMORROW MEETING ON ___ AT _:_ (*) CALL ME BACK AT _:_ (*) OUT FOR A WHILE CALL BACK _____ (*) ABSENT FOR THE REST OF THE DAY...
  • Page 25: Sending A Recorded Message To A Number Or A Distribution List

    Using your telephone • Send copy • Validate your choice. • Dial the number. p r s t uv • Press the OK key to confirm the input.* • Confirm. • Press the OK key to send the message. * When sending a copy of the message, you can also record a comment to join to the copy: •...
  • Page 26: Selecting Calls To Be Forwarded

    Using your telephone • Select the message to be sent. • Confirm. Distribution lists: • 000: the message is sent to all voice mailboxes. • 001 to 050: the message is sent to a group of voice mailboxes. To record the message: •...
  • Page 27: Different Types Of Diversions / Example Of Diversion On Busy

    Using your telephone 3.17 Different types of diversions / Example of diversion on busy 3.17.1 Different types of diversions You can initiate different types of forwarding from the call forward list. • Access MENU. • Forward • Select the 'List of diversions' icon. When you are in conversation and all your lines are busy, all your calls Fwd Busy are diverted to the defined number.
  • Page 28: Cancelling All Forwards

    Using your telephone 3.19 Cancelling all forwards • Access MENU. • Forward • Fwd Cancel • Confirm. 3.20 Activating/deactivating the personal assistant As well as leaving a message in the voice mailbox, the personal assistant directs the caller to an internal number, an outside number, a mobile or the switchboard.
  • Page 29: Answering The General Bell

    Using your telephone • External Nb • Key in an outside number. • Mobile Nb • Key in the number of your mobile. • Choice ON Choice OFF • Activate/deactivate the transfer to the switchboard. • Dial the number. p r s t uv •...
  • Page 30: Hunting Groups

    Using your telephone If the telephone ringing is not in your pick-up group: • Pick-up Grp The system can be configured to prevent call pick-up on some telephones. 3.24 Hunting groups Hunting group call Some phone sets can be associated to form a group. You can contact any one of them by dialling the group number.
  • Page 31: During A Conversation

    During a conversation 4 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • The list of icons at the top of the screen (use the left-right navigation keys). •...
  • Page 32: Receiving A Second Call

    During a conversation 4.2 Receiving a second call You are in conversation and a caller is trying to contact you: a beep is sent and the caller's name is displayed for 3 seconds. • Answer the call. • The first call is on hold. Over 3 seconds, move with the navigate-left-right key to the receiving a second call icon, to see the identity of the second caller (and off-hook if necessary): 4.3 Switching between two calls (Broker call)
  • Page 33: Three-Way Conference With Internal And/Or External Contacts (Conference)

    During a conversation 4.5 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold: • □ Conference • You are in conference mode. Cancel conference and return to first contact (If conference is active.): •...
  • Page 34: Activate/Deactivate Voice Frequency

    During a conversation 4.7 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: •...
  • Page 35: Programming Your Telephone

    Programming your telephone 5 Programming your telephone 5.1 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. •...
  • Page 36: Change Your Personal Password

    Programming your telephone To go back to the default message: • Access MENU. • Services • Mbx greeting • Apply. • Default ? • Apply. • • Confirm default message. 5.3 Change your personal password Your personal password is used to access the messaging portal and to lock your telephone. •...
  • Page 37: Adjusting The Audio Functions

    Programming your telephone 5.4 Adjusting the audio functions You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels). • Access MENU. • Services • Phone set 5.4.1 Choose the tune • Ext. Melody •...
  • Page 38: Switching Rapidly From Ring Mode To Vibrate Mode And Vice-Versa

    Programming your telephone 5.4.4 Switching rapidly from ring mode to vibrate mode and vice-versa This feature is available if the ring shortcut option is activated in the handset settings (see: Adjusting your telephone functions). • Long press on the ringer/vibrate key. You switch quickly from the current ring mode to vibrate mode and vice-versa.
  • Page 39: Adjusting Your Telephone Functions

    Programming your telephone • Audio settings • Headset mode • When activated only the headset rings (if plugged in). 5.7 Adjusting your telephone functions • Access MENU. • Settings • Select the function* you want and use the On/Off softkeys to activate or deactivate the function.
  • Page 40: Adjusting Keypad

    • Select System: selecting your telephone system. Your telephone can be programmed to function on 4 different DECT systems (Alcatel-Lucent Enterprise or GAP). To let the phone choose the best system, select: Auto. select.
  • Page 41: Programming Your Personal Directory

    Programming your telephone 5.9 Programming your personal directory Your personal directory can contain up to 10 numbers. • Access MENU. • Contacts • Pers Sp Dial • Select the chosen card. • Confirm (long press). • Enter the name. p r s t uv •...
  • Page 42: Erase A Record From The Personal Directory

    Programming your telephone 5.11 Erase a record from the personal directory • Access MENU. • Contacts • Pers Sp Dial • Select the record to erase. • Confirm (long press). • Delete all characters. • Apply (Ok). • Delete all numbers. •...
  • Page 43: Locking Your Telephone

    Programming your telephone 5.13 Locking your telephone Locking features on your terminal (System lock) This service enables you to prohibit outside calls and any programming changes on your telephone: • Access MENU. • Lock • Apply. • Personal code (please refer to the administrator for your password.). p r s t uv •...
  • Page 44: Alarm Notification Call

    6.1 Introduction The 8254 DECT Handset is able to receive a notification call sent by an alarm server. Notification calls have the highest priority over any other calls. This is very useful for urgent calls, such as a patient who is trying to reach medical staff, for example.
  • Page 45: Registering The Telephone

    7.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent Enterprise or GAP system (registration operation). Your telephone has not yet been registered on any system if, when...
  • Page 46: Registering The Telephone On Other Systems

    The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main Alcatel-Lucent Enterprise system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent Enterprise or other system).
  • Page 47: Selecting Your Telephone System

    During registration phase in a multi-system environment, all systems are scanned without priority. The system is selected when the signal strength is above a certain level and registration matches. 7.3 Selecting your telephone system Your telephone can be programmed to function on 4 different DECT systems (Alcatel-Lucent Enterprise or GAP). •...
  • Page 48: Deregister

    Registering the telephone 7.5 Deregister • Access MENU. • Install • Enter the PIN Code (default code: 0000). p r s t uv • Apply (Ok). • Deregister • Select the network. • Delete registrat.? • (No: to cancel). • Apply (Ok).
  • Page 49: Using The Telephone In E-Gap Or Gap Mode

    This utilisation may involve functional restrictions outside the coverage of our guarantee. 8.1 Phone description 8254 DECT Handset 8234 DECT Handset • Make a call.
  • Page 50 Using the telephone in E-GAP or GAP mode • Access MENU. • Back to homepage. • Return to previous menu. • Erase a character. • Delete an entire field. • OK: confirm. • Left, right, up, down arrows: navigate. • Access MENU: press the 'OK' key to directly open the menu associated with the status of the handset (depending on the selected status icon - voicemail, missed call, ringing…).
  • Page 51 Using the telephone in E-GAP or GAP mode • Green steady: the phone is on the charger and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. • Slow orange flashing: telephonic event such as unread message, missed call, etc.
  • Page 52: Display Icons

    Using the telephone in E-GAP or GAP mode 8.2 Display icons When selected, the icons are displayed in white on a blue background: -> In the rest of the document, all icons are described in their unselected state. 8.2.1 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
  • Page 53: Menu Icons

    Using the telephone in E-GAP or GAP mode 8.2.2 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key (short press). It provides access to all the functions available on your system. Messages Consult and send voice and text messages. Call log Access the log of all incoming, outgoing, and missed calls.
  • Page 54: Accessing The Menu And Navigating

    Using the telephone in E-GAP or GAP mode 8.3 Accessing the MENU and navigating The screen descriptions are given as examples and are not exact representations of what can be displayed on your handset. Access the menu. Press the Access menu key. Select a function in the MENU.
  • Page 55: Making A Call

    Using the telephone in E-GAP or GAP mode 8.4 Making a call • Dial. p r s t uv • Send the call. You are in communication. • Hang up. 8.5 Receiving a call You are receiving a call. • Use one of the following: o Answer the call by selecting the 'answer' key.
  • Page 56: Calling Your Caller By Name (Company Directory)

    Using the telephone in E-GAP or GAP mode 8.7 Calling your caller by name (company directory) Quick access: • Access MENU. • Contacts • Central directory • Enter the first letters of the name, name-first name or the initials of your caller. p r s t uv •...
  • Page 57: Call Log

    Using the telephone in E-GAP or GAP mode 8.10 Call log Quick access: • Access MENU. • Call log • All calls. • Incoming calls. • Outgoing calls. • Missed calls. 8.10.1 Manage the call log • Select an entry. •...
  • Page 58: Sending A Calibrated Cut-Off

    Using the telephone in E-GAP or GAP mode 8.12 Sending a calibrated cut-off The calibrated cut-off activates functions such as transfer to another telephone set. To make a calibrated cut-off: • Long press the 0 key (hold down for 2 seconds). 8.13 Programming your personal directory Your directory can contain up to 50 contacts.
  • Page 59: Modify A Contact

    Using the telephone in E-GAP or GAP mode 8.13.2 Modify a contact • Select the contact to modify. • Edit • Select the contact to modify. • Edit or 'OK' key • Modify the name (up to 24 characters) p r s t uv •...
  • Page 60: Speed Dial Management

    Using the telephone in E-GAP or GAP mode 8.14 Speed dial management 8.14.1 Add a contact to a speed-dial key Quick access: • Access MENU. • Contacts • Select the contact to assign to a speed-dial key. • Apply (press the OK key or softkey: Select). •...
  • Page 61: Switching Between Calls (Broker Call)

    Using the telephone in E-GAP or GAP mode • Dialing from the personal directory • Access directories. • Contacts • Validate access to the 'personal directory '. • Select the contact to call. • Send the call. • Dialing from the company directory •...
  • Page 62: Read New Text Messages

    Using the telephone in E-GAP or GAP mode 8.20 Read new text messages • Access MENU. • Messages Access the messaging portal. • Select the 'messages to read' icon. • Select a message to read. • Confirm. 8.21 Send new text messages •...
  • Page 63: Listen To New Voice Messages

    Using the telephone in E-GAP or GAP mode 8.23 Listen to new voice messages • Access MENU. • Messages Access the messaging portal. • Select the voice messages icon. • Listen to voicemail • Follow recorded instructions. To listen to voice messages, the voicemail number must be entered in the Voicemail number option. If necessary, contact your system administrator.
  • Page 64: Customizing And Adjusting Your Telephone

    Using the telephone in E-GAP or GAP mode 8.27 Customizing and adjusting your telephone 8.27.1 Choosing your melody • Access MENU. • Audio settings • Off-site ringing / On-site ringing • Apply (press the OK key or softkey: Select). • Select the melody of your choice (You can play/stop and select the ringtone).
  • Page 65 (Normal, Any key, On earpiece, On handsfree). • Select System: Selecting your telephone system. Your telephone can be programmed to function on 4 different DECT systems (Alcatel-Lucent Enterprise or GAP). To let the phone choose the best system, select: Auto. select. •...
  • Page 66 Using the telephone in E-GAP or GAP mode The selection is retained even after switching the telephone on/off. The selection of a specific system forces operation on a specific system. This selection must be changed if one wishes to change system. Selecting 'Auto.
  • Page 67: List Of Accessories

    You can remove this belt clip and replace it with a specific cover. The cover is not provided with the handset. Please 8254 DECT Handset contact your business partner for more information. To remove the belt clip, you need to remove two screws using a Phillips screwdriver.
  • Page 68: Spare Belt Clip

    List of accessories 9.4 Spare belt clip The package contains a belt clip and 2 screws (3BN67374AA - sold separately). 9.5 Vertical pouch Your phone can also be carried in a protective case with swivel clip. It is recommended to use the protective case if your telephone is to be used in an industrial environment (presence of dust, filings, vapors of diverse origins or its at the risk of being dropped).
  • Page 69: How To Dock Your Phone On The Desk Support

    List of accessories A dual desktop charger with integrated USB cable for docking/charging your phone and a spare battery (3BN67372AA- sold separately). 9.6.1 How to dock your phone on the desk support Put your phone on its support. Plug the USB cable into a 5V socket (AC/DC adaptor, computer, …).
  • Page 70: Presentation Of The Battery Pack

    9.8.4 Place or remove the battery in the telephone 8254 DECT Handset 8234 DECT Handset The 8254 cover contains a lock to prevent it from opening, for example during a fall. First you have to unlock the cover. This step is not necessary for the 8234 DECT Handset.
  • Page 71: Headphone / External Microphone

    (B). Replace the cover. If you are using a 8254 DECT Handset, please make sure that the lock is correctly positioned. 9.9 Headphone / external microphone The side of the telephone features a 3.5 mm jack connector for headphone / external microphone. Contact your retailer for information on the various headphone models available.
  • Page 72: Cleaning And Disinfecting Your Telephone

    List of accessories 9.10 Cleaning and disinfecting your telephone This chapter provides guidelines for cleaning or disinfecting Alcatel-Lucent Enterprise terminals to protect products and optimize performance. The final result will depend on each user's personal procedures, for which ALE cannot be held responsible.
  • Page 73: Technical Specifications

    Technical specifications 10 Technical specifications 8254 DECT Handset 8234 DECT Handset Height 126 mm (4.96 in) 118.9 mm (4.66 in) Width 48.3 mm (1.89 in) 48.3 mm (1.89 in) Depth 21 mm (7,87 in) 21 mm (7,87 in) Weight 132 g (with battery and belt clip)
  • Page 74: Ordering Information

    3BN67372AA 82x4 DECT Handset belt clip 3BN67374AA 82x4 DECT Handset swivel clip 3BN67375AA 82x4 DECT Handset belt clip cover (box of 10) 3BN67376AA 8254 DECT Handset vertical pouch 3BN67373AA 8234 DECT Handset vertical pouch 3BN67379AA Battery 3BN67332AA Power Supply Europe...
  • Page 75: Declaration Of Compliance

    For Europe/Australia: o 8254 DECT Handset: the SAR value measured is equal to 0.05 W/kg (head SAR) / 0.05 W/kg (body SAR) (the globally accepted maximum limit being 2 W/kg over 10g).
  • Page 76 Declaration of compliance www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein.
  • Page 77: Quick Guide

    Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site https://www.al-enterprise.com/products. 8AL90386ENABed01 - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. - Copyright © ALE International 2021...
  • Page 78 Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site https://www.al-enterprise.com/products. 8AL90386ENABed01 - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. - Copyright © ALE International 2021...
  • Page 79 Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site https://www.al-enterprise.com/products. 8AL90386ENABed01 - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. - Copyright © ALE International 2021.
  • Page 80 Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site https://www.al-enterprise.com/products. 8AL90386ENABed01 - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. - Copyright © ALE International 2021.

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