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*EC 4004 ENGL.
14.12.1999 10:01 Uhr
7. Troubleshooting notes
Error
No picture, no sound, display is off
No picture, no sound, display is on
All satellite channels display „wavy
lines".
A channel that ist received via
antenna display „wavy lines"
The picture is full of black and
white points („little fish)
Picture o.k., wrong sound
Sound o.k., no picture
Picture o.k., no sound
Channel picture or sound disturbed,
though working o.k. before
The display indicates „C" instead of
„F"
Your individual programmation has
disappeared
Some of the channels cannot be set
with the channel keys
A connected decoder does not
decode
The internal decoder does not
decode
Seite 34
Possible cause
no supply voltage
cable connection is broken or
missing
television set is set to the wrong
channel
LNB has no power supply
outdoor unit is adjusted incorrectly
selected channel cannot be received
by the outdoor unit
receiver transmits on the same
channel as a programme that is
received via antenna
receiver transmits on the same
channel as a programme that ist
received via antenna
heavy rain or snow
outdoor unit ist adjusted incorrectly
the polarizer is adjusted incorrectly
paraboloidal-type reflector is too
small at the receiving location
a radio channel is set
channel is encoded
television is set to mute mode
receiver is mute or volume is too
low
audio or video settings have been
modified
now the channel is encoded
channel is no longer broadcasting
the table with the preprogrammed
channels is activated
the complete table has been deleted
the corresponding channels have
been deleted
invalid code or invalid smart card
wrong scart input
incorrect decoder signal has been
set
see 4.4.5 „automatic on screen
display"
34
TechniSat EC 4004
Measures
check mains cable and
connector
check all cable connections
(see 3 „connection")
set channel 39 on the
television set (see operating
instructions of the TV set)
check LNB feed (see 5.2.3.4.
„LNB voltage")
adjust outdoor unit correctly
choose a different channel
(see 4.1.2 „channel selection")
change transmit channel on
the receiver (see 3.1 „outdoor
unit and television set")
remove the snow from the
outdoor unit
adjust outdoor unit correctly
set „skew" (see 5.2.3.4 „LNB
voltage")
use a bigger paraboloidal-type
reflector
switch to TV channel (see
4.1.2 „channel selection")
connect the adequate decoder
(see 3.4 „external decoder")
check the volume on the
television set
check the volume on the
receiver (see 4.1.3 „volume")
copy channels of the prepro-
grammation again (see. 5.
„programmation")
connect the adequate decoder
(see 3.4 „external decoder")
no measures
switch the channel positions
(see 4.1.2 „channel selection")
load a preprogrammed table
(see 5 „programmation")
rememorize the channel (5
„programmation")
observe the decoder's
operating instructions
check the connection (see 3.4
„external decoder")
correct the setting (see 3.4
„external decoder")
see 4.4.5 „automatic on screen
display"
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