Service - ZOLL 731 Series Operator's Manual

Service

If a unit requires service, contact the ZOLL Technical Service Department.
For customers In the U.S.A.
Telephone:
Fax:
Email:
When requesting service, please provide the following information to the service
representative:
Unit serial number
•
Description of the problem
•
Department using the equipment and name of the person to contact
•
Purchase order to allow tracking of loan equipment
•
Purchase order for a unit with an expired warranty
•
Returning a unit for service
Before sending a unit to the ZOLL Technical Service Department for repair, obtain a service
request (SR) number from the service representative.
The Lithium ion battery should remain inside the unit. Follow directions provided on the RGA.
Pack the unit with its cables in the original containers (if available) or equivalent packaging. Be
sure the assigned service request number appears on each package.
For customers
In the U.S.A.
In Canada
906-0731-01 Rev. J
For customers outside the U.S.A.
1-978-421-9655 Call the nearest authorized ZOLL Medical Corporation
representative.
1-978-421-0010 To locate an authorized service center, contact the
International Sales Department at
techsupport@zoll.com ZOLL Medical Corporation
27 Fairfield Place, P.O. Box 508
West Caldwell, NJ 07007-0505
Telephone: 1-973-882-1212
Return the unit to
ZOLL Medical Corporation
27 Fairfield Place, P.O. Box 508
West Caldwell, NJ 07007-0508
Attention: Technical Service Department (SR number)
Telephone: 1-973-882-1212
ZOLL Medical Canada Inc.
1750 Sismet Road, Unit #1
Mississauga, ON L4W 1R6
Attention: Technical Service Department (SR number)
Telephone: 1-866-442-1011
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