Repairs · Contact Addresses - BRAND Transferpette -8 Operating Manual

Repairs · contact addresses
Return for repair
Important!
– Clean and decontaminate the instrument carefully.
– It is essential always to include an exact description of the type of malfunc-
tion and the media used. If information regarding media used is missing,
the instrument cannot be repaired.
– Shipment is at the risk and the cost of the sender.
Outside the U.S. and Canada:
– Complete the "Declaration on Absence of Health Hazards" and send the instru-
ment to the manufacturer or supplier. Ask your supplier or manufacturer for the
form. The form can also be downloaded from www.brand.de.
In the U.S. and Canada:
– Contact BrandTech Scientific, Inc. and obtain authorization for the return
before sending your instrument for service.
– Return only cleaned and decontaminated instruments, with the Return
Authorization Number prominently displayed on the outside of the package
to the address provided with the Return Authorization Number.
Contact addresses
BRAND GMBH + CO KG
Otto-Schott-Straße 25
97877 Wertheim (Germany)
Tel.: +49 9342 808-0
Fax: +49 9342 808-98000
E-Mail: info@brand.de
www.brand.de
USA and Canada:
BrandTech Scientific, Inc.
®
11 Bokum Road
Essex, CT 06426-1506 (USA)
Tel.: +1-860-767 2562
Fax: +1-860-767 2563
www.brandtech.com
72
Transporting of hazardous materials without a permit
is a violation of federal law.
India:
BRAND Scientific Equipment Pvt. Ltd.
303, 3rd Floor, 'C' Wing, Delphi
Hiranandani Business Park, Powai
Mumbai - 400 076 (India)
Tel.: +91 22 42957790
Fax: +91 22 42957791
E-Mail: info@brand.co.in
www.brand.co.in
China:
BRAND (Shanghai) Trading Co., Ltd.
Guangqi Culture Plaza
Room 506, Building B
No. 2899, Xietu Road
Shanghai 200030 (P.R. China)
Tel.: +86 21 6422 2318
Fax: +86 21 6422 2268
E-Mail: info@brand.cn.com
www.brand.cn.com