Quality Assurance - Sungrow SG33CX User Manual

User Manual
Parameters
DC connection type
AC connection type
Compliance
Grid Support

10.2 Quality Assurance

When product faults occur during the warranty period, SUNGROW will provide
free service or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase
invoice and date. In addition, the trademark on the product shall be undamaged
and legible. Otherwise, SUNGROW has the right to refuse to honor the quality
guarantee.
Conditions

After replacement, unqualified products shall be processed by SUNGROW.

The customer shall give SUNGROW a reasonable period to repair the faulty
device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the
quality guarantee:

The free warranty period for the whole machine/components has expired.

The device is damaged during transport.

The device is incorrectly installed, refitted, or used.

The device operates in harsh environment, as described in this manual.

The fault or damage is caused by installation, repairs, modification, or
disassembly performed by a service provider or personnel not from
SUNGROW.

The fault or damage is caused by the use of non-standard or
non-SUNGROW components or software.
SG33CX
MC4 (Max. 6 mm² )
OT or DT terminal (Max.70 mm² )
IEC 62109, IEC 61727, IEC 62116, IEC 60068, IEC
61683, VDE-AR-N 4105:2018, VDE-AR-N 4110:2018,
IEC 61000-6-3, EN 50438
Q at night function (optional), LVRT, HVRT, active &
reactive power control and power ramp rate control
SG40CX
10 Appendix
SG50CX
83