Chapter 7: Call Related Features; Muting And Unmuting A Call; Placing A Call On Hold And Resuming The Call; Managing Contacts - Avaya J139 Manual

Chapter 7: Call related features

Muting and unmuting a call

Procedure
1. To mute an active call, press Mute.
The Mute button is lit.
2. To unmute the call, press Mute again.

Placing a call on hold and resuming the call

About this task
During a call, you can place the call on hold. When you put a call on hold, both you and the caller
cannot hear each other on the call. While a call is on hold, you can call other contacts. When
multiple calls are held, you can return to the held call by using the up and down arrow keys to
scroll to the required call.
Procedure
1. To put an active call on hold, press the Hold soft key.
2. To resume the held call, press the Resume soft key.

Managing Contacts

Directory

Directory lists global contacts of your organization. You can search and view any global contact
from the group Directory. You cannot modify any global contacts in the Directory group.
Contact your administrator for the latest global contacts in the group Directory.
October 2019 Using Avaya J139 IP Phone in an Open SIP environment
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