Avaya J129 Using Manual
Sip ip phone in open sip
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Summary of Contents for Avaya J129
- Page 1 Using Avaya J129 SIP IP Phone in Open Release 4.0.11 Issue 1 February 2022...
- Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
- Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
- Page 4 AC adapters shipped with the equipment or specified by These limits are designated to provide reasonable protection against Avaya to be used with the equipment. If you use any harmful interferences in a residential installation. This equipment other equipment, it may cause failures, malfunctioning, generates, uses and can radiate radio frequency energy and, if not or fire.
- Page 5 Device Usage Consent equipment off and on, the user is encouraged to try to correct the By using the Avaya device you agree that Avaya, from time to time, interference by one or more of the following measures: may collect network and device data from your device and may use •...
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Page 6: Table Of Contents
..................... 32 Muting and unmuting a call ................ 32 Placing a call on hold or resuming the call ........................ 33 Off-hook alert Chapter 8: Contacts........................ 34 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 7 Chapter 13: Simultaneous Ring Personal................ 53 .......... 53 Accessing Simultaneous Ring Personal from the phone menu ............ 54 Disabling Simultaneous Ring Personal during an active call February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 8 Documentation ............. 69 Finding documents on the Avaya Support website ................ 69 Avaya Documentation Center navigation .................... 71 Viewing Avaya Mentor videos .......................... 71 Support February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 9: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document describes how to use Avaya J129 IP Phone features in an Open SIP environment. This document is intended for people who want to learn how to use Avaya J129 IP Phone features and capabilities. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 10: Chapter 2: Avaya J129 Ip Phone Overview
Chapter 2: Avaya J129 IP Phone overview The Avaya J129 IP Phone is a SIP-based phone intended to be used for basic business communications. The phone supports two-call appearances with a single-line call display. Physical specifications • Single call appearance •... -
Page 11: Physical Layout Of A J129 Ip Phone
Displays a flashing red light to indicate a voice mail or incoming calls. The Beacon LED also flashes when you are on a call using the hands free speaker capability. Table continues… February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 12: Connection Jacks For Avaya J129 Ip Phone
J129D03A and later models. Connection jacks for Avaya J129 IP Phone: The following image illustrates the connection jacks that are present on the back panel of Avaya J129 IP Phone. The image schematically describes which device to connect in which jack. - Page 13 Connection jacks for Avaya J129 IP Phone: February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 14: Supported Features
To connect the handset. WLAN Module Panel To integrate the Wi-Fi module. Note: Headset is not supported in Avaya J129 IP Phones. Supported features The following features are supported in an Open SIP environment: • Conference calls • Attended transfer •... - Page 15 Supported features - Auto answer mode configuration - Speed dial settings - Language settings - Time zone and time format settings - Date format settings February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 16: Chapter 3: Getting Started
Enter provisioning details screen. 2. On Enter provisioning details screen, press one of the following: • Config: To enter the provisioning server address. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 17: Identifying The Device Type During Phone Boot-Up
The phone continues the boot process and connects to the provisioning server. Identifying the device type during phone boot-up About this task Avaya J100 Series IP Phones screen displays the device type during the phone boot-up. This feature is supported from the phone software version 4.0.3 and later. Procedure 1. -
Page 18: Logging Out Of Your Phone
Before you begin If you do not know or remember your PIN or password, contact your system administrator. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 19: Setting The Network Mode
9. When you switch Network mode from Wi-Fi to Ethernet, press Save. 10. When the phone prompts for permission to restart, press OK. Press Cancel to go back to previous step. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 20: Setting The Network Configuration
5. Press one of the following: • Toggle • Right arrow key • Left arrow key 6. Press one of the following: • Save • OK February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 21: Connecting To A Wi-Fi Network
8. If the security is 802.1x EAP, enter the following: • Identity: Either your personal user ID or the shared user ID provided by your system administrator. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 22 Result If the credentials are authenticated successfully, the phone automatically restarts to complete the connection. Related links Setting the network mode on page 19 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 23: Chapter 4: Navigation
About IP Deskphone To display the phone software version, and the default device type. Icons on the phone The following table lists the icons used in the Avaya J129 IP Phone: Icon Description Line indicator; first call appearance Line indicator; second call appearance More than 10 recent missed calls Table continues…... - Page 24 Active conference Conference on hold Contrast Failover Radio button off Radio button on Feature unavailable Call forward Handset Hold Phone lock Ringer on Table continues… February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 25 Icons on the phone Icon Description Ringer off Speaker Do not disturb Mute February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 26: Chapter 5: Handling Incoming Calls
Press one of the following: • The Answer soft key • OK Button The phone puts the first call on hold and moves to the second call. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 27: Ignoring A Call
On the Incoming call screen, press one of the following: • The Ignore soft key • Back The phone turns off the audio alert and returns to the previous screen. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 28: Chapter 6: Handling Outgoing Calls
Redialing a number About this task Use this procedure to redial a number. If you delete the outgoing call log, the last dialed number is deleted. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 29: Making A Call Using Speed Dial
Procedure 1. Press Main Menu > Contacts. The phone displays the message Use dial pad to search. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 30: Making A Call From The Call History
Emerg soft key. Otherwise, any other configured soft key, like Recents soft key replaces the Emerg soft key. Using the Emerg soft key, you can dial only the number that is given February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 31: Making An Emergency Call
Making an international call Procedure 1. Press and hold the 0 key to enter the plus sign (+). 2. Dial the number that you want to call. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 32: Chapter 7: Call Related Features
The time interval is set by the system administrator. 2. Press the following to resume the call: • Resume • OK February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 33: Off-Hook Alert
When the phone dials the off-hook alert destination extension, the call can be picked up and you will have a two-way talk path with the monitoring party. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 34: Chapter 8: Contacts
The contact number can include uppercase and lowercase letters, numbers 0-9, and special symbols, such as comma (,), plus (+), and dot (.). 4. Press Save. Editing a contact Procedure 1. Press Contacts. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 35: Viewing The Contact Details
2. Press the digits on the dial pad that correspond to the letters of the name of the person you want to call. For example, press 764 to search for someone whose name is Smith. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 36: Deleting A Contact
1. Press one of the following: • Contacts • Main menu > Contacts 2. Select the contact you want to delete. 3. Press More > Details > Delete. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 37: Chapter 9: Do Not Disturb And Call Forward
• Enable to activate the feature. • Disable to deactivate the feature. Related links Do not disturb on page 37 DND icons on page 38 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 38: Call Forwarding
Forwarding call when busy on page 39 Forwarding unanswered calls on page 40 Call Forward icons The following table displays the Call forward icons for the Avaya J100 Series IP Phones. State Phone icons Call forward February 2022 Using Avaya J129 SIP IP Phone in Open SIP... -
Page 39: Forwarding A Call To Another Extension
Ensure that the administrator enabled the call forwarding feature. Procedure 1. Press Main menu: 2. Scroll to Features: , and press one of the following: • Select February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 40: Forwarding Unanswered Calls
• Number of rings: Enter the number of rings after which the call is forwarded. 5. Press Save. 6. Press Enable. Related links Call forwarding on page 38 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 41: Chapter 10: Recents
• Call time-stamp • Call duration Avaya J100 Series IP Phones software version 4.0.3 and later always encrypts the content of the call log file. If you downgrade the software of your phone to a version earlier than 4.0.3, you will lose the call log details. -
Page 42: Viewing Call History Details
• +Contact: To add a call record from the call history menu to the contacts list. • Delete: To delete a call record from the call history. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 43: Clearing The Call History Menu
1. Press one of the following: • Main Menu > Recents • Recents 2. Select Clear All. 3. Select Clear All when the phone prompts for confirmation. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 44: Chapter 11: Conference Calls
Adding a person on hold to a conference call About this task Use this task to add a person that you have put on hold to a conference call. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 45: Putting A Conference Call On Hold And Resuming A Call
1. Press Hold button during a conference call. 2. Do one of the following: • Press Resume. • Select the call appearance to resume the conference call. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 46: Chapter 12: Advanced Features
• Remote call conference: You can use the soft client to remotely initiate a conference call on an already active call. • Remote call transfer: You can use the soft client to remotely transfer an already active call. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 47: Anonymous Call Block
Call Forwarding Always, Call Forwarding Selective, and Do Not Disturb. • Silent Alerting: To disable the audio notification and to get a visual notification of an incoming call. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 48: Setting A Distinctive Ring Tone
6. Press one of the following: • Select • OK 7. Scroll to the ringtone, and press Select. 8. (Optional) To play the ringtone, press Play. 9. Press Save. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 49: Group Paging
Making an unattended transfer About this task An unattended transfer is when you transfer an active call without establishing a call with the call- transfer recipient. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 50: Multicast Paging
Phone screen. If the required group is not added on this screen, you can access all multicast page groups configured for your phone in the Features menu. Procedure 1. Do one of the following: • Lift the handset. • Press Speaker. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 51: Push-To-Talk
• Obtain the user ID and password of your voicemail from your system administrator. Procedure 1. Press Main menu. 2. Use the Down Arrow key to go to the Voicemail screen. 3. Press Select. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 52 Advanced features 4. Follow the voice prompts to playback your voice messages. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 53: Chapter 13: Simultaneous Ring Personal
1. On the phone, go to Main menu > Features. 2. Scroll to Simultaneous ringing, and press Config. Related links Simultaneous Ring Personal on page 53 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 54: Disabling Simultaneous Ring Personal During An Active Call
5. (Optional) Scroll to the Answer confirmation required, and press Toggle to toggle the setting to on or off. 6. Press Save. Related links Simultaneous Ring Personal on page 53 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 55: Editing Simultaneous Ring Numbers
3. Scroll to the number or the SIP-URI address you want to delete, and press More > Delete. 4. In the confirmation window, press Delete. Related links Simultaneous Ring Personal on page 53 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 56: Chapter 14: Phone Customization
4. Use the Down Arrow key to go to the Display call timers. 5. Press Toggle to activate or deactivate the call timers. 6. Press Save. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 57: Assigning Speed Dial
Activating Mute Alert About this task Use this procedure to configure your phone to alert if you speak while your phone is on mute. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 58: Setting Visual Alerting
5. Scroll to Beacon LED. 6. Press Toggle to enable or disable visual alerting. 7. Press Save. Related links Visual alerting on page 59 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 59: Audio
2. Use the Down Arrow key to go to the Button clicks screen. 3. Press Toggle to turn the audio on or off. 4. Press Save. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 60: Turning Error Tones On And Off
The task is relevant for people with hearing difficulties. Use this procedure to change the audio characteristic of the phone. Procedure 1. Press Main menu > Settings > Audio settings. 2. Select Handset Profile. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 61: Sidetone Of Your Handset
• Left Arrow key: To decrease the contrast. 5. Press Save. Setting the display language Procedure 1. Press Main menu > Settings > Display settings. 2. Select Language. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 62: Setting The Date Format
Setting the time format Before you begin Ensure that your administrator has enabled the time format feature. Procedure 1. Press Main menu > Settings > Display settings. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 63: Setting The Time Zone
• Local Do Not Disturb status • Local call forward settings • Auto-answer mode configuration • Speed dial settings • Language • Time zone and time format February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 64 • When Manual Backup is successful: Backup successful • When Manual Restore is not successful: Retrieval failed • When Manual Restore is successful: Retrieval successful February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 65: Chapter 15: Phone Update
3. Scroll to Automatic update and press Select. The Automatic update screen shows the following: • Automatic update policy: Displays the frequency of the phone update set by your administrator. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... - Page 66 • Last update: Displays the date and time of the last update of the phone. • Next update: Displays the date and time of the next update of the phone. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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Page 67: Chapter 16: Maintenance
Viewing the device type About this task View your device type when your system administrator asks you to provide your device type information. The device type can be either Avaya SIP or Open SIP. Procedure 1. Press Main Menu. 2. Scroll to Network information, and press Select. -
Page 68: Viewing The Server Type
1. Press Main Menu. 2. Scroll to Network information, and press Select. 3. Scroll to System, and press Select. 4. Scroll to Server type. February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com... -
Page 69: Chapter 17: Resources
7. Click Enter. Avaya Documentation Center navigation For some programs, the latest customer documentation is now available on the Avaya Documentation Center website at https://documentation.avaya.com. February 2022 Using Avaya J129 SIP IP Phone in Open SIP... - Page 70 Resources Important: For documents that are not available on Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: • Search for keywords. To filter by product, click Filters and select a product.
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Page 71: Viewing Avaya Mentor Videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/... - Page 72 ................configuring provision server enable ................40 file server address ............call forward, connecting disable ................Wi-Fi ................enable ................39 connecting network call forwarding February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 73 ............... navigation ..............incoming call documentation portal ............audio alert ..............26 finding content .............. priority alerting .............. navigation ..............visual alert ..............February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 74 ..............security redialing a number ............28 WEP, WPA/WPA2 PSK, 802.1x EAP ......21 overview ................33 server call forwarding .............. Avaya Aura ..............feature specifications ............10 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
- Page 75 .............18 phone ................18 unlockPIN password ..............update phone ................65 user data backing up ..............backup ................restore ................restoring ................64 February 2022 Using Avaya J129 SIP IP Phone in Open SIP Comments on this document? infodev@avaya.com...
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