Problem
The drive shaft is stuck
in the drive coupling.
Freezing cylinder walls
scored.
Spinner shaft will not
rotate to blend mix and
syrup.
Large adjustments are
necessary to receive 1 fl.
oz. (30 ml.) in 5 seconds.
Pump will not operate in
the PUMP mode.
Troubleshooting Guide
Probable Cause
Mix and lubricant
collected in drive
coupling.
Rounded corners of drive
shaft, drive coupling or
both.
Gear box is out of
alignment.
Missing or worn front
bearing.
Broken beater pins.
Gear box is out of
alignment.
Flexible coupling is
broken.
Pin is missing in quick
disconnect of spinner
coupling.
Spinner motor is out on
thermal overload.
The pump tube has
collapsed.
Syrup lines are not
matched with syrup
flavor.
The plunger is sticking in
the syrup valve.
Plugged syrup line fitting
at freezer door
connection.
Verify that the proper
syrup selection was
made.
Pump motor is not
activated.
The membrane switch is
defective.
Corrective Action
Brush clean the rear shell bearing area regularly.
Call service technician.
Call service technician.
Install or replace the front bearing.
Repair or replace the beater assembly. When installing
scraper blades, be sure they are properly attached over
the pins.
Call service technician.
Call service technician.
Call service technician.
Allow the spinner motor to cool. Also check lubrication
on spinner shaft. Properly align the motor and lubricate
properly.
Replace the pump tube.
Match the color of the syrup pick-up tube and cap with
the correct syrup jug.
Clean the valve.
Clean the syrup line fitting.
Make the proper syrup selection.
Push the reset button.
Call service technician.
58
PH61 Peristaltic Pump
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