Verifying The Operation Of The New Part In Unisphere; Returning A Faulted Part; Replace An Sp Assembly; Identifying And Locating The Faulted Part In Unisphere - Dell EMC Unity 480/F Installation And Service Manual

Service Procedures

Verifying the operation of the new part in Unisphere

Returning a faulted part

Replace an SP assembly

Identifying and locating the faulted part in Unisphere

Preparing the storage processor (SP) for service

Unity 480/F, Unity 680/F, Unity 880/F Installation and Service Guide
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Verify that the new part is recognized by your system, and operating correctly.
Procedure
1. In Unisphere, select System View.
2. On the Summary page, confirm that the system status is OK.
3. Select the Enclosures page.
4. Verify that the part appears with the OK status in the enclosure view. You may
need to refresh Unisphere by clicking on the refresh icon next to the
Enclosures view.
If the system health monitor shows the part as faulted, contact your service
provider.
We appreciate the return of defective material within 5 business days (for US
returns). For International customers, please return defective material within 5-10
business days. All instructions and material required to return your defective part were
supplied with your good part shipment.
Procedure
1. Package the faulted part in the shipping box that contained the replacement
part, and seal the box.
2. Ship the failed part to your service provider as described in the instructions that
were included with the replacement part.
3. (Optional) For more information about returning customer-replaceable parts,
from Unisphere, click Support
Other Parts Return a Part to display the part return instructions.
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If your screen does not show the Return a Part option, contact your service
provider for instructions on what to do next.
Take the following actions to remove the faulted SP assembly from the enclosure and
install the replacement SP assembly.
Before you replace a faulted part, locate its placement within the storage system.
Procedure
1. In Unisphere, select System View.
2. Select the Enclosures page.
3. Locate the faulted part marked orange, and displayed in the Enclosures view.
To protect your system from accidental data loss during this maintenance activity,
prepare the SP for service. You prepare the SP for service by putting it in Service
Mode.
Replace Disk Drives, Power Supplies, and
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