Return Procedures - Siemens SITRANS F MAG 8000 Standard Operating Instructions Manual

Additional Support
If you have additional questions about the device, please contact your local Siemens
representative and offices at:
AUTOHOTSPOT
See also
Service and support (http://www.siemens.com/automation/service&support)
Local contact person (http://www.automation.siemens.com/partner)
Technical support (http://support.automation.siemens.com/WW/view/en/16604318)
Support request (http://www.siemens.com/automation/support-request)
8.9

Return procedures

Enclose the delivery note, the cover note for return delivery and the declaration of
decontamination form on the outside of the package in a well-fastened clear document pouch.
Required forms
● Delivery Note
● Cover Note for Return Delivery with the following information
Cover note
zY0OTg1AAAA_16604370_TxtObj/Begleitschein_RW_AD.pdf)
– product (ordering number)
– number of devices or spare parts returned
– reason for the return
● Declaration of Decontamination
Declaration of Decontamination
declaration_of_decontamination_en.pdf)
With this declaration you certify
cleaned and are free from any residues.
If the device has been operated together with toxic, caustic, flammable or water-damaging
products, clean the device before return by rinsing or neutralizing. Ensure that all cavities
are free from dangerous substances. Then, double-check the device to ensure the cleaning
is completed.
We shall not service a device or spare part unless the declaration of decontamination
confirms proper decontamination of the device or spare part. Shipments without a
declaration of decontamination shall be cleaned professionally at your expense before
further proceeding.
You can find the forms on the Internet and on the CD delivered with the device.
SITRANS MAG 8000
Operating Instructions, 11/2018, A5E03071515-AE
(http://cache.automation.siemens.com/dnl/zY/
(http://pia.khe.siemens.com/efiles/feldg/files/Service/
that the returned products/spare parts have been carefully
Service and maintenance
8.9 Return procedures
83