Adding Agility Units - Black Box iPATH ACR1000A-CTL-24 User Manual

4.4 ADDING AGILITY UNITS

When new Agility locals and remotes are added to a network, they are designed to automatically announce themselves* to the
iPATH server. Once the iPATH server receives their announcement(s), the Agility units will be added to the administrator's view of
the Dashboard. From here you can then begin to configure each new Agility unit.
* Agility units can be configured either from their own browser-based configuration utility or via the iPATH server. Once an Agility
unit has been configured in one way, it cannot be reconfigured using the other method without undergoing a factory reset. This
policy is in place to help prevent accidental overwriting of configurations. It also means that once an Agility unit has been locally
configured, it will not announce itself to the iPATH server upon being added to a network. Please see below for details about
resetting an Agility unit.
When new Agility devices announce themselves, depending upon how it was initially configured (see
steps), the iPATH server will either assign IP addresses to new Agility units automatically, or will rely upon an external DHCP
server to do the same. Either way, providing each Agility device is not already configured and announces itself to the iPATH server
(see below for potential issues that can prevent this), they will be automatically provided with a suitable IP address so that they
may operate within the network. Once Agility units have been added, you can use the iPATH server
further configure any or all of them.
4.4.1 IF AN AGILITY UNIT IS NOT LOCATED
There are several reasons why an Agility unit might not be located by iPATH:
• The Agility unit has been locally configured or is otherwise not using its factory default setting. Try performing a factory reset
on an Agility that is not being located.
• The Agility unit is not located in the same Ethernet segment as the iPATH server. Double check connections and move units
where necessary, so that all reside within the same Ethernet segment.
• There is a potential cabling problem between the Agility and iPATH units. Check and where necessary, replace faulty cables.
4.4.2 AGILITY MANUAL FACTORY RESET
Where a previously configured Agility unit is being added to a network for control by an iPATH server, you can use this method to
reset the unit to its default configuration.
TO PERFORM A MANUAL FACTORY RESET
1 Remove power from the Agility unit.
2 Use a narrow implement (e.g. a straightened-out paper clip) to press-
and-hold the recessed reset button on the front panel. With the reset
button still pressed, re-apply power to the unit and then release the
reset button.
After roughly eight seconds, when the factory reset has completed,
five of the front panel indicators will flash for a period of three seconds
to indicate a successful reset operation.
Note: For Agility Zero U models, please refer to the Agility Zero U manual
for details about performing a manual factory reset.
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1.877.877.2269 BLACKBOX.COM
Important first configuration
Dashboard
Agility
Use a straightened-out paper
clip to press the reset button
while powering on the unit
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