Black Box iPATH ACR1000A-CTL-24 User Manual page 36

4.5.16 DASHBOARD > ACTIVE CONNECTIONS
Shows only connections that are currently active within the iPATH network. Please refer to the Connection Log page section
below.
4.5.17 DASHBOARD > CONNECTION LOG
Shows all connections that have occurred within the iPATH network. The most recent connections are shown at the top, and the
log is paginated (the number of rows per page can be set from the
connections, or only currently active connections. Current connections have no "end time" and a disconnect icon (
The "Audio Broadcast IP" and "Video Broadcast IP" columns show whether the audio and video are being sent directly from the
local to the remote or broadcast to a multicast group. Direct links are denoted by the remote's IP address only; whereas multicast
broadcasts are indicated by the multicast icon (
specified within the "Multicast IP Address" option of the Dashboard > Settings page).
Actions that you can take within this page include:
• Hover the mouse over the remote, user or channel names to show more information about each item.
• Hover the mouse over the five "Info" icons to see descriptions (audio on/off; video on/off; USB on/off; shared/exclusive mode;
serial on/off).
• Click to end a connection between a remote and a channel.
4.5.18 DASHBOARD > EVENT LOG
This page lists events that have occurred within the iPATH system. A drop-down list box is available at the top of the page that
allows you to filter log page entries to show only particular categories, as follows:
• All: Lists all events
• Admin: Lists automatic events and/or those performed by the admin user (including: backup, scheduled backup, backup
restored, updating iPATH settings, adding/removing/updating channels/users/devices, Active Directory Sync, Firmware
upgrades, iPATH upgrades, etc).
• Users: Lists events performed by regular users (including: login, logout, channel connections, disconnects, etc).
• Login: Lists login and logout events, whether performed via the admin console or remote devices.
• Channel Changes: Lists only channel changes (connections & disconnects).
• Device Status: Lists new devices that are added to the iPATH network, get restarted/rebooted or go online/offline
You can archive Event Log data to a CSV file via the "Archive log data" link, which jumps to the relevant section within the
Dashboard > Backups
4.5.19 DASHBOARD > REMOTE SUPPORT
The remote support feature grants a member of the technical support team remote access to the iPATH unit. This page shows the
current state of remote support, whether currently enabled or disabled, plus a button to change the remote support state.
For further details, please see
Note: Before enabling remote support contact Black Box technical support.
36
page.
Enabling Remote Support.
1.877.877.2269
Dashboard > Settings
) and the common multicast IP address (the address will be in the range
BLACKBOX.COM
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page). The log can be filtered to show all
).