Black Box iPATH ACR1000A-CTL-24 User Manual page 33

4.5.12 DASHBOARD > BACKUP
You can schedule backup copies of the iPATH database (containing all devices, users, channels and logs) to be made on a
recurring basis and you can also perform backups on demand, as required.
IMPORTANT: You are strongly recommended to arrange regular scheduled backups of your iPATH database. Black Box cannot be
held responsible for any loss of data, however caused.
Backup Options
Download to your computer: If this option is checked, when you click the "Backup Now" button, the backup file will be saved to
the server and then will be presented as a download in your browser, so that you may save a local copy of the backup file.
Email backup: If this option is checked, a copy of the backup file will be sent to the email address specified in the "Email Backup
To" field. The backup file will be emailed either when you click "Backup Now" and/or according to the option selected in the
Schedule section.
Note: Use of the Email backup option requires a valid email address to be stored within the
Note: Emailed backups are encrypted, and these backup files are automatically decrypted by the iPATH server when they are used.
Schedule: Determines how often a backup should be created. There are set periods for the various options:
• Hourly backups are executed on the hour (or quarter past).
• Daily backups are executed at 2am (or quarter past).
• Weekly backups are executed every Sunday at 3am (or quarter past).
Backups on the Server
All backups (whether initiated manually or by schedule) are saved on the server together with a time-stamp of when the backup
was run. If required, you can select a previous backup and restore its contents. Alternatively, you can download the backup file to
another location.
IMPORTANT: It is advisable to make a backup of the current state of the iPATH system before restoring a previous backup.
Restoring the contents of a backup file will overwrite ALL data in the iPATH system, with the data within the backup file. This
includes configured devices, channels, users, connection logs and action logs.
Downloaded Backups
Use this option to upload a backup file that you have previously downloaded or received by email. This will overwrite the contents
of the current iPATH system therefore it is advisable to make a backup of the current state of the iPATH system before restoring a
previous backup.
Archive Log to CSV File
You can archive connection or log data to a CSV file and, at the same time, remove old log data from the database.
Click "Archive" to save a CSV file to the server.
Download CSV Archive
You can download any CSV archive that was created in the archive step (described above) by selecting from the archives saved
on the server.
The CSV archive can be opened in Microsoft Excel (or similar) to perform detailed analysis of actions and connections within the
iPATH system.
Download Debug File
The purpose of the "Download Debug File" is to prove support with a copy of the internal log files for diagnostics. The file is
encrypted and can only be open by Black Box.
1.877.877.2269 BLACKBOX.COM
NEED HELP?
LEAVE THE TECH TO US
LIVE 24/7
TECHNICAL
SUPPORT
1.877.877.2269
Dashboard>Settings page.
33