Troubleshooting Wireless Connectivity - Life Fitness PowerMill Integrity Series Operation Manual

7.4 Troubleshooting Wireless Connectivity

Symptom
None of the machines with Wireless Con-
nectivity are sending asset management
data to the LFconnect website.
Exercisers cannot log into ANY of the
machines with Wireless Connectivity. The
message "Can not connect to equipment"
displayed on LFConnect app after logging
in by scanning the QR code.
SEVERAL of the machines with Wireless
Connectivity are not sending asset man-
agement data to the LFconnect website.
Exercisers can not log into SEVERAL of the
machines with Wireless Connectivity. The
message "Can not connect to equipment"
displayed on LFConnect app after logging
in by scanning the QR code.
ONE of the machines with Wireless Con-
nectivity is not sending asset management
data to the LFConnect website.
Exercisers can not log into ONE of the
machines with Wireless Connectivity. The
message "Can not connect to equipment"
displayed on the LFConnect app after log-
ging in by scanning the QR code.
Probable Corrective Action
Cause
Check internet connection. Verify by plug-
ging an Ethernet cable on a laptop into
1.
the internet model and try and go to any
website.
Check gateway function, Ethernet switch
and connections back to the modem.
2. Verify by plugging an Ethernet cable on a
laptop into the switch and try to go to any
Network issue
website.
Check access point. Use a phone or a lap-
3.
top to scan for SSID of "LFwireless".
Reset the gateway then all access points
4.
by turning them off and then on again.
5. If still not working call Life Fitness service.
Reset the gateway and then the access
1. point by turning them off and then on
again.
If not using a Life Fitness supplied access
point, try changing the LFwireless SSID to
2.
be locked to a single channel that has less
Network issue
traffic instead of a setting of Auto.
On treadmills power off the machine for
3. 2 minutes and then turn back on to rest
Wireless Connectivity.
4. If still not working call Life Fitness service.
Check cable and connections from the
1. module to c-safe port on the console.
Open up the console. Locate the Wireless
Wireless
Connectivity unit, open the housing and
Connectivity
remove the cover. On treadmills a LED
problem
2. should be blinking slowly. On self pow-
ered products check while equipment is in
use. If no green LED is illuminated call Life
Fitness service.
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