Login Behavior - Crestron 3 Series Reference Manual

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Update Local Password
To update the current user's password, issue the UPDATEPASSWORD command.
When authentication is enabled, users may update their password. The user is
prompted to enter the current password once and the new password twice. If the
old password does not match the current password, the operation fails and the
password is not changed.
Reset User Password
To reset a user's password, issue the RESETPASSWORD command.

Login Behavior

When authentication is enabled, users must enter a username and password to
connect to the control system.
A user is given a maximum of three login attempts for each type of transport
protocol (Ethernet, USB, and dynamic). If a user fails to authenticate against
console within the maximum attempts allowed, the transport protocol used to
attempt the connection is blocked.
Reference Guide – DOC. 7150B
Syntax: RESETPASSWORD -N:username -P:defaultpassword
-N: Specifies the user whose password will be reset
o
-P: Specifies a default password that can be provided to the user
o
following the reset
Example: RESETPASSWORD -N:jsmith1 -P:Default321!
For USB transport, the transport is blocked for 5 seconds after the
maximum logon attempt is reached. If the user tries again after 5 seconds
and continues to fail, the block time is doubled. The block time continues
to be doubled until a successful logon or control system reboot happens.
Once a user successfully authenticates against console, the failure count
is reset to zero, and the block time is reset to 5 seconds.
For Ethernet transport, after a remote IP fails to logon within maximum
attempts allowed, the console forces the transport to close and blocks
further logon attempts from that remote IP for 24 hours.
NOTE:
To regain access to the control system from a blocked IP,
successfully log in to the console over USB, and then use the
REMBLOCKEDip console command to remove the blocked IP. For more
information, refer to "Blocked IP Address Functions" on page 18.
For dynamic transport (mainly used by console symbol), console
authentication is not required, and the user's access level is granted by
default.
3-Series Control Systems • 15

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