Troubleshooting > Contactless Card Reading - Infinite Peripherals Linea Pro 5 Series User Manual

Troubleshooting > Contactless Card Reading
If the RFID Tags/Cards properly are not read properly, refer to the table below for possible causes:
Problem
RFID does not power on
No RFID data being returned
during reading
Partial RFID data returned
during reading
Unable to read some RFID Tags/
Cards
If you continue having problems with your Linea Pro 5 which are not resolved by referencing the
table above, contact technical support at
Linea Pro 5 User Manual
UM-00025 Version: A
• Linea Pro 5 battery is too low
• Linea Pro 5 is not powered on by the software
• Faulty RFID reader
• Unreadable RFID tag/card
• Linea Pro 5 battery is too low
• Faulty RFID reader
• Software decoding incorrectly
• Unreadable RFID tag/card
• Linea Pro 5 battery is too low
• Faulty RFID reader
• Software decoding incorrectly
• RFID type is not compatible
• RFID type is not supported
See Technical Data section for additional information.
support@ipcmobile.com.
Possible Cause
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