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Appendix
Troubleshooting
Once you have activated the remote voice control feature, you are
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using your cell phone's voice app to operate your cell phone. If the voice
commands do not work, please check the cell phone user's manual and the
voice app's help topics to find out what commands you can use and any
limitations of the voice app.
Some cell phone manufacturers or network carriers may customize the
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phone's operating system and implement their own voice app. If you want to
use Google Now, you need to manually set it as your default voice app. For
detailed instructions, refer to your cell phone user's manual, or contact your
cell phone's manufacturer or network carrier. You may also go to "Google
Product Forums" on the Internet and check the corresponding help topics.
Due to the settings of certain cell phones and voice apps, your cell phone
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may not support the remote voice control feature. Contact your cell phone's
manufacturer or network carrier, or check the voice app's help topics if you
encounter any problems.
The remote voice control feature ends unexpectedly while it is in use.
The Bluetooth function of your cell phone may be off, or you may have
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moved your cell phone out of Bluetooth range of the telephone base. Make
sure the Bluetooth function of your cell phone is turned on and keep your
cell phone within 15 feet of the telephone base.
The data or Wi-Fi connection of your cell phone may be lost. Make sure your
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cell phone's data or Wi-Fi signal is in full strength.
The feature may be ended automatically by your cell phone. For example, a
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cell call has been established via the remote voice control feature and the
call has just ended.
If you receive a landline or cell line incoming call when you have activated
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remote voice control on a connected cell phone, the remote voice control
operation will be ended.
The voice-controlled application of your cell phone may be affected by other
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cell phone operations in the background. If the problem persists, contact
your cell phone's network carrier.
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