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Appendix
Troubleshooting
My phone doesn't work at all.
Make sure the power cord is securely plugged in.
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Make sure that the battery connector is securely plugged into the handset.
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Make sure the telephone line cord is securely and firmly plugged into the
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telephone base and the telephone wall jack.
Charge the battery in the handset for at least 11 hours. For optimum daily
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performance, return the handset to the telephone base or charger when not
in use.
If the battery is depleted, charge the handset for at least 30 minutes before
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you use it. Refer to page 10 for details.
Reset the telephone base. Unplug the electrical power. Wait for approximately
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15 seconds, then plug it back in. Allow up to one minute for the handset and
telephone base to reset.
You may need to purchase a new battery. Please refer to Battery installation
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and charging (pages 10-12) in this user's manual.
The remote voice control feature does not work.
Make sure the operating system of your cell phone is iOS 8 or later, or
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Android 4 or later.
Make sure your cell phone is paired and connected to your telephone system
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via Bluetooth.
Make sure no Bluetooth applications are running in the background of your
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cell phone.
Keep your cell phone within 15 feet of the telephone base.
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Do not lock up your cell phone's screen or set passcode for activating the
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voice-controlled application (voice app).
Make sure you have turned on or logged in to the applications on your cell
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phone that you will be sending your voice commands, such as GPS, e-mail
and social networking accounts.
Make sure your cell phone's data or Wi-Fi signal is in full strength and your
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cell phone can connect to the Internet.
Try to activate the voice app on your cell phone to ensure it is in place.
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