AT&T DAL75121 Complete User's Manual
AT&T DAL75121 Complete User's Manual

AT&T DAL75121 Complete User's Manual

Dect 6.0 cordless telephone/ answering system with bluetooth wireless technology
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Complete user's manual
DAL75111/DAL75121/DAL75211/
DAL75221/DAL75311/DAL75321/
DAL75411/DAL75421/
GL2113-1/GL2113-2/GL2113-3/
GL2113-4/GL2113-11/GL2113-21/
GL2113-31/GL2113-41
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology

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Summary of Contents for AT&T DAL75121

  • Page 1 Complete user’s manual DAL75111/DAL75121/DAL75211/ DAL75221/DAL75311/DAL75321/ DAL75411/DAL75421/ GL2113-1/GL2113-2/GL2113-3/ GL2113-4/GL2113-11/GL2113-21/ GL2113-31/GL2113-41 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. https://telephones.att.com/accessories Visit for a list of compatible cordless headsets. Model number: DAL75111/DAL75121/GL2113-1/GL2113-11 (one handset) DAL75211/DAL75221/GL2113-2/GL2113-21 (two handsets) DAL75311/DAL75321/GL2113-3/GL2113-31 (three handsets) DAL75411/DAL75421/GL2113-4/GL2113-41 (four handsets) Type: DECT 6.0 cordless telephone/answering system with BLUETOOTH®...
  • Page 3 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide DAL75111/DAL75121/DAL75211/ DAL75221/DAL75311/DAL75321/ DAL75411/DAL75421/ GL2113-1/GL2113-2/GL2113-3/ GL2113-4/GL2113-11/GL2113-21/ GL2113-31/GL2113-41 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 4: Table Of Contents

    Complete user’s manual DAL75111/DAL75121/DAL75211/ DAL75221/DAL75311/DAL75321/ DAL75411/DAL75421/ GL2113-1/GL2113-2/GL2113-3/ GL2113-4/GL2113-11/GL2113-21/ GL2113-31/GL2113-41 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Download phonebook .......26 Remote voice control .......28 Important safety information ....1 Activate remote voice control ..29 Installation ............4...
  • Page 5 Telephone operation Search by name ........63 Dial, delete and edit a phonebook Telephone operation ........43 entry ..............64 Make, answer or end a Dial a phonebook entry ....64 home call.............43 Edit a phonebook entry ....65 Make, answer or end a Delete a phonebook entry .....66 cell call ............44 Delete all phonebook entries ..66 Silence the ringer ........45...
  • Page 6 Appendix Screen unknown home calls ....99 Screened call options ....... 101 Add and register handsets/ Screen robocalls ........102 headsets ............123 Option while on a call ......103 Register a handset to your telephone base ........123 Answering system Deregister handsets ........ 125 Answering system settings ....
  • Page 7: Getting Started

    Getting started Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual.
  • Page 8 Getting started Important safety information Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion. Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas.
  • Page 9 Getting started Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
  • Page 10: Installation

    Getting started Installation You must install and charge See pages 13-15 for easy the battery before using the instructions. cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.
  • Page 11: Quick Reference Guide - Telephone

    Getting started Quick reference guide - telephone base Telephone base Message 1-99 flashes when there are new answering system Ì messages. window Press to page all handsets. FIND HS Ì VOLUME When the telephone is idle, press to increase the telephone Ì...
  • Page 12 Getting started Quick reference guide - telephone base CELL 1 Light on when the telephone base is paired and connected Ì with a Bluetooth device. Light flashes when the telephone base is in discoverable Ì mode. Press to connect the paired cell Bluetooth device. Ì...
  • Page 13: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset Handset CHARGE light On when the handset is charging in the telephone base or Ì charger. Press to make or answer a cell call. CELL Ì During a call, press to answer an incoming cell call when you Ì...
  • Page 14 Getting started Quick reference guide - handset MUTE/DELETE During a call, press to mute the microphone. Ì When the handset is ringing, press to mute the ringer Ì temporarily. While reviewing the redial list, phonebook, caller ID log, block Ì list, or the star name list, press to delete an individual entry.
  • Page 15 Getting started Quick reference guide - handset MENU/SELECT Press to display the menu. Ì While in the menu, press to select an item or save an entry or Ì setting. During a call, press to hang up. OFF/CANCEL Ì While in a menu, press to cancel an operation, back up to the Ì...
  • Page 16 Getting started Quick reference guide - handset Main menu The selected menu Feature menu item is highlighted. Play messages (page 116) Answering sys (page 104) Smart call blk (page 76) Phonebook (page 58) Menu Caller ID log (page 67) Intercom (page 55) Bluetooth (page 16) Ringers (page 32) Set date/time (page 35)
  • Page 17: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. Telephone base installation Plug the large end of the Plug one end of the telephone base power adapter telephone line cord into a into a power outlet not telephone jack or a DSL filter.
  • Page 18: Charger Installation

    Getting started Telephone base and charger installation Charger installation Plug the large end of the charger’s power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the charger’s power adapter is plugged into the power jack on the bottom of the charger.
  • Page 19: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 20 Getting started Battery installation and charging 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging.
  • Page 21 Getting started Battery installation and charging After you install your telephone or power returns following Date: MM/DD/YY a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 35. To skip setting the date and time, press /CANCEL on the handset.
  • Page 22: Bluetooth

    Bluetooth wireless technology operates within a short range (a maximum of approximately 15 feet) from the telephone base. Keep connected cell phones and headsets within this range. If your cell phone has poor reception in your home, the DAL75111/DAL75121/ DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/ GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/ GL2113-31/GL2113-41 cannot improve the reception.
  • Page 23 Refer to the Bluetooth setup section (pages 21-27) to learn how to set up your Bluetooth device. Refer to the Telephone operation section (pages 43-53) on how to operate your Bluetooth devices with your new DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/ DAL75421/GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/ GL2113-21/GL2113-31/GL2113-41 AT&T telephone system with Bluetooth wireless technology.
  • Page 24: Connect To Cell Tm Application

    Bluetooth Introducing Bluetooth Connect to Cell application If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your telephone system with use of the free Connect to Cell application. Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system.
  • Page 25: Glossary Of Terms

    DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/ DAL75421/GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/ GL2113-31/GL2113-41 handset, press CELL to use the cell line. Connected - when you pair a Bluetooth device to the DAL75111/DAL75121/ DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/ GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41, it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will display after on the handset screen.
  • Page 26 Bluetooth Glossary of terms Pairing - sometimes refers to as bonding. The process of sharing registration information between two Bluetooth enabled devices. Your Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this cordless phone system.
  • Page 27: Bluetooth Setup

    Bluetooth setup To use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base. Then, the DAL75111/DAL75121/DAL75211/DAL75221/ DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/GL2113-2/GL2113-3/ GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41 can be used to make or answer calls on the cell phone line.
  • Page 28 The pairing process may take up to one minute. If the pairing process fails, try again. The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/ DAL75421/GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/ GL2113-41 to complete the pairing process.
  • Page 29: Add A Headset

    When the screen displays the found devices, press CID or /SELECT. highlight your headset, if necessary, then press MENU If you have trouble pairing your headset, it may not be compatible with your DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/DAL75321/ DAL75411/DAL75421/GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/ GL2113-21/GL2113-31/GL2113-41. Check the Bluetooth compatibility list at https:/telephones.att.com/bluetooth Notes: The pairing process may take up to one minute.
  • Page 30: Auto Connection

    Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.
  • Page 31: Connect A Paired Device

    Bluetooth Bluetooth setup Connect a paired device If you need to connect your paired cell phone to the telephone base manually: 1. Press CELL 1 and/or CELL 2 on the telephone base when it is not in use. The CELL 1 and/or CELL 2 light flashes. 2.
  • Page 32: Download Phonebook

    Bluetooth Bluetooth setup Download phonebook You can download cell phone phonebook entries to your DAL75111/DAL75121/ DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/ GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41 telephone system via Bluetooth wireless technology. Each downloaded cell phone phonebook entry are stored in the handset phonebook with up to 30 digits for each phone number and 15 characters for each name.
  • Page 33 SIM card to your cell phone memory, see the user’s manual of your cell phone. When downloading the phonebook from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/ GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41.
  • Page 34: Remote Voice Control

    Bluetooth Remote voice control If you have connected a cell phone to the DAL75111/DAL75121/DAL75211/ DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/GL2113-2/ GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41 telephone system, you can activate the voice-controlled application (voice app) of the cell phone, such as Siri®, Google Now or S Voice®, using your handset.
  • Page 35: Activate Remote Voice Control

    Bluetooth Remote voice control Activate remote voice control /VOICE on the handset when in idle. 1. Press CALL BLOCK If you have connected one cell phone to the telephone, the handset shows the device name of the connected cell phone directly. If you have connected two cell phones to the telephone, the handset shows Select a device, followed by the device name list of the...
  • Page 36 Bluetooth Remote voice control Notes: Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. Please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.
  • Page 37: Telephone Settings

    Telephone settings Handset settings Use the menu to change the cordless handset or telephone base settings. 1. Press MENU/ on the handset when it is not in use to enter the main SELECT menu. 2. Press CID or to scroll to the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.
  • Page 38: Ringer Volume

    Telephone settings Handset settings Ringer volume You can select the ringer volume for incoming home and cell Ringers calls. A ringer off icon shows when the volume is set to off. To set the ringer volume on home line: 1. Press MENU/ in idle mode.
  • Page 39: Ringer Tone

    Telephone settings Handset settings Ringer tone You can select the ringer tones for incoming home and cell calls. To set the ringer tone on home line: Ringers 1. Press MENU/ in idle mode. SELECT 2. Press CID or to highlight Ringers, then press /SELECT.
  • Page 40: Lcd Language

    Telephone settings Handset settings LCD language You can select English, French, or Spanish to be used for all screen displays. To select the LCD language: LCD language 1. Press MENU/ in idle mode. SELECT 2. Press CID or to highlight Settings, then press /SELECT.
  • Page 41: Set Date And Time

    Telephone settings Handset settings Set date and time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 42: Set Speed Dial Voicemail Number

    Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you 1 key. press and hold the To set your voicemail number: 1. Press MENU/ in idle mode. SELECT Voicemail # 2.
  • Page 43: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the handset and telephone base screen when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service.
  • Page 44: Key Tone

    Telephone settings Handset settings Key tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. To set the key tone: Key tone 1.
  • Page 45: Home Area Code

    Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.
  • Page 46: Dial Mode

    Telephone settings Handset settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/ in idle mode.
  • Page 47: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
  • Page 48: Telephone Base Ringer Volume

    Telephone settings Telephone base ringer volume When the telephone base is idle, press VOLUME or VOLUME on the telephone base to set the ringer volume level (1-6), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off”...
  • Page 49: Telephone Operation

    Telephone operation Telephone operation Make, answer or end a home call To make a home call: The screen displays the HOME/ Press on the handset, then enter FLASH elapsed time as you talk the telephone number. (in hours, minutes and seconds).
  • Page 50: Make, Answer Or End A Cell Call

    Telephone operation Telephone operation Make, answer or end a cell call The DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/DAL75321/ DAL75411/DAL75421/GL2113-1/GL2113-2/GL2113-3/GL2113-4/GL2113-11/ GL2113-21/GL2113-31/GL2113-41 can be used to make or answer calls on the cell line. You can connect a maximum of two Bluetooth enabled cell phones to the telephone base.
  • Page 51: Silence The Ringer

    Telephone operation Telephone operation Silence the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset without disconnecting the call. The next Ringer muted call rings normally at the preset volume. To silence the handset ringer: Press OFF/ or MUTE/...
  • Page 52: Answer An Incoming Cell Call While On A Home Call

    Telephone operation Telephone operation Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider, and someone calls while you are already on a call on the cell line, the handset flashes , and you hear a beep.
  • Page 53: Answer An Incoming Home Call While On A Cell Call

    Telephone operation Telephone operation Answer an incoming home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a beep displays on the handset. The telephone base and all other handsets ring. To answer the incoming home call: HOME/ Press...
  • Page 54: Options While On Calls

    If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the DAL75111/DAL75121/ DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/ GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41 handsets.
  • Page 55: Temporary Tone Dialing

    Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call: 1.
  • Page 56: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers Home 0:01:30 stored in the phonebook, caller ID log or redial list while you 888-722-7702 are on a call. Chain dialing is useful if you wish to access other numbers 10:30 11/20 (such as bank account numbers or access codes) from the...
  • Page 57: Redial

    Telephone operation Redial Last number redial Each handset stores the last 10 dialed numbers (up to 30 digits each) in the redial list. The list of dialed numbers include both dialed home calls and cell calls. To view the 10 most recently dialed numbers: 1.
  • Page 58: Save A Redial Entry To The Phonebook

    Telephone operation Redial Save a redial entry to the phonebook 1. Press REDIAL/ on the handset in idle mode. PAUSE 2. Press CID, or REDIAL/ repeatedly to browse until the desired PAUSE number displays. /SELECT twice. 3. Press MENU 4. The screen displays Enter number. Use the dialing keys to edit the number, if necessary.
  • Page 59: Handset Locator

    Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: FIND HS on the telephone base Press when it is not in use. All idle handsets ring and display ** Paging ** . To end paging: HOME/FLASH, CELL, Press...
  • Page 60: Multiple Handset Use

    Multiple handset use Join a call in progress Another handset can join you on home call. The call continues until all parties hang up. You can share an outside call with up to two system handsets. When a handset is already on a call, press HOME/ on another FLASH...
  • Page 61: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two devices. You can buy additional expansion handsets (AT&T model DAL75011/DAL75021/ GL2113-0/GL2113-01, sold separately) and cordless headsets for this telephone system. You can register up to five handsets or cordless headsets to the telephone base.
  • Page 62: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an incoming home call during an intercom call, you will hear an alert tone. Handsets flash and display the caller ID. If you receive an incoming cell call during an intercom call, you will hear an alert tone.
  • Page 63: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom While on an outside call, you can use the intercom feature to transfer the call from one device to another. To transfer an outside call using intercom: 1. When on an outside call, press MENU/ SELECT Home 0:01:30...
  • Page 64: Phonebook

    Phonebook About the phonebook The phonebook stores up to 1,000 entries with up to 30 digits for each phone number and 15 characters for each name. Phonebook entries are stored at the telephone base and Charlie Johnson shared by all system handsets. Any changes made on one 888-883-2445 handset apply to all.
  • Page 65: Create And Review Entries

    Phonebook Create and review entries Create a new phonebook entry 1. Press MENU/ on the handset in idle mode. SELECT 2. Press CID or to highlight Phonebook, then press /SELECT . MENU /SELECT again to choose Add new entry. 3. Press MENU 4.
  • Page 66 Phonebook Create and review entries Character chart: Characters by number of key presses Dialing keys & Space Note: When entering a name in the phonebook, the first letter of each word is automatically capitalized.
  • Page 67: Add A Predialed Telephone Number To The Phonebook

    Phonebook Create and review entries Add a predialed telephone number to the phonebook You can save a predialed telephone number to the phonebook. 1. While the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits). 888-722-7702 /PAUSE to insert a 3-second Press and hold...
  • Page 68: Review The Phonebook

    Phonebook Create and review entries Review the phonebook 1. Press when in idle mode. The screen shows the first entry in the phonebook. List empty appears if there are no phonebook entries. 2. Press CID or to browse through the phonebook or use the dialing keys to start a name search (page 63).
  • Page 69: Search By Name

    Phonebook Create and review entries Search by name You can use the enhanced 3-character search to find your Charlie Johnson contacts quickly and efficiently. 888-883-2445 1. Press when the handset is in idle mode. 2. When an entry appears, use the dialing keys (0-9) to start a name search (alphabetical search).
  • Page 70: Dial, Delete And Edit A Phonebook Entry

    Phonebook Dial, delete and edit a phonebook entry Dial a phonebook entry You can dial a phonebook entry on either a home or cell line. 1. Search for the desired entry in the phonebook (see Home 0:01:30 Review the phonebook on page 62 and Search by 888-360-4121 name on page 63).
  • Page 71: Edit A Phonebook Entry

    Phonebook Dial, delete and edit a phonebook entry Edit a phonebook entry 1. While reviewing a phonebook entry, press /SELECT. MENU Enter number The screen shows Enter number with the current number 360-4121_ of the entry. 2. Use the dialing keys to edit the number (up to 30 digits). Press CID or to move the cursor to the left or right.
  • Page 72: Delete A Phonebook Entry

    Phonebook Dial, delete and edit a phonebook entry Delete a phonebook entry /DELETE. 1. While reviewing a phonebook entry, press MUTE Delete entry? The screen shows Delete entry?. 2. Press /SELECT to delete the displayed entry from MENU the phonebook. The handset shows Deleting... and then you hear a confirmation tone.
  • Page 73: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
  • Page 74: Caller Id Operation

    Caller ID Caller ID operation How the caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
  • Page 75: Review The Caller Id Log

    Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to return the call or to copy the caller’s name and number into your phonebook. 1. When a handset is in idle mode, press CID to view the caller ID log in reverse chronological order starting with the most recent call.
  • Page 76: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the phonebook.
  • Page 77: Save A Caller Id Log Entry To The Phonebook

    Caller ID Caller ID operation Save a caller ID log entry to the phonebook 1. While reviewing the caller ID log, press CID or to browse through the caller ID log. /SELECT. 2. When the desired entry displays, press MENU To Phonebook 3.
  • Page 78 Caller ID Caller ID operation Save a caller ID log entry to the allow list 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 69). /SELECT . . 2. When the desired entry appears, press MENU CID or to highlight To Allow list, and then press...
  • Page 79 Caller ID Caller ID operation Save a caller ID log entry to the block list 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 69). 2. When the desired entry appears, press /SELECT .
  • Page 80: Delete Caller Id Log Entries

    Caller ID Caller ID operation Save a caller ID log entry to the star name list 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 69). /SELECT. 2. When the desired entry appears, press MENU To Star name CID or...
  • Page 81: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the phone number and name.
  • Page 82: Smart Call Blocker

    Smart call blocker About Smart call blocker* If you have subscribed to caller ID service, then you can use Smart call blocker to screen robocalls, telemarketing calls and unwanted calls for you, while allowing welcome calls to get through. † †...
  • Page 83: Call Categories

    Smart call blocker About Smart call blocker Call categories Calls are classified into four categories: Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or phonebook, and not in your block list. Welcome calls also include calls with caller names saved in your star name list.
  • Page 84: Call Handling

    Smart call blocker About Smart call blocker Call handling Smart call blocker is set to on, and to allow all incoming calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted. If your phonebook, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming home calls and asks callers to announce their names or...
  • Page 85 Smart call blocker About Smart call blocker Call category Call handling / Set profile options Unknown calls Calls without You can select one of the following five profile options for handling all unknown (for home numbers home calls. calls only) Numbers that are −...
  • Page 86: Call Block Settings

    Smart call blocker Call block settings Set Smart call blocker on/off The Smart call blocker feature is set to on by default. Smart call blk MENU/ 1. Press to enter the main menu when the SELECT handset is not in use. 2.
  • Page 87 Smart call blocker Call block settings UnknownToAns.S - forward all unknown home calls to the answering system. This profile setting sets the telephone to forward all unknown home calls to the answering − system. Block unknown - block all unknown home calls. This profile setting sets the telephone to block all unknown home calls.
  • Page 88: Block List

    Smart call blocker Call block settings Block list Add numbers that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries. Note: Home or cell calls with numbers that have been added to your block list will be blocked. Add a block entry: MENU/ 1.
  • Page 89 Smart call blocker Call block settings Notes: Numbers saved in your phonebook can also be saved to the block list. If you save a block entry that has already been saved to the allow list, the entry in the allow list will be removed. Review block list: 1.
  • Page 90 Smart call blocker Call block settings 6. Use the dialing keys to add or edit the name. CID or Press to move the cursor to the left or right. Press 0 to add a space. /DELETE to erase a character. Press MUTE /DELETE to erase all characters.
  • Page 91 Smart call blocker Call block settings Delete a block entry: 1. Search for the desired entry in the block list (see Review block list on page 83). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.
  • Page 92: Allow List

    Smart call blocker Call block settings Allow list Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries. Add an allow entry: MENU/ 1. Press to enter the main menu when the handset is not in use. SELECT 2.
  • Page 93 Smart call blocker Call block settings Notes: Numbers saved in your phonebook can also be saved to the allow list. If you save an allow list entry that has already been saved to the block list, the entry in the block list will be removed. Review allow list: 1.
  • Page 94 Smart call blocker Call block settings 6. Use the dialing keys to add or edit the name. CID or Press to move the cursor to the left or right. Press 0 to add a space. /DELETE to erase a character. Press MUTE /DELETE to erase all characters.
  • Page 95 Smart call blocker Call block settings Delete an allow entry: 1. Search for the desired entry in the allow list (see Review allow list on page 87). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.
  • Page 96: Star Name List

    Smart call blocker Call block settings Star name list There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the EXACT Caller ID (CID)'s name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
  • Page 97 Smart call blocker Call block settings Review star name list: MENU/ 1. Press to enter the main menu when the handset is not in use. SELECT 2. Press CID or to scroll to Smart call blk, then press /SELECT. MENU CID or to scroll to Star name list, and then press /SELECT.
  • Page 98 Smart call blocker Call block settings Delete a star name entry: 1. Search for the desired entry in the allow list (see Review star name list on page 91). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.
  • Page 99: Screening Announcements

    Smart call blocker Call block settings Screening announcements If you have set profile to screen all unknown home calls (Screen unknown) or screen robocalls (Screen robot), the callers of the following incoming call categories will hear a screening announcement. Home calls that are “out of area“ or with numbers set to “Private“. Home calls with numbers that are not on your phonebook, allow list, or block list, or with absent caller ID number.
  • Page 100 Smart call blocker Call block settings Play your current announcement of screening with caller name: 1. Press MENU/ to enter the main menu when the handset is not in use. SELECT 2. Press CID or to scroll to Smart call blk, then press /SELECT.
  • Page 101 Smart call blocker Call block settings Reset all your screening announcements: 1. Press MENU/ to enter the main menu when the handset is not in use. SELECT 2. Press CID or to scroll to Smart call blk, then press /SELECT. MENU CID or to scroll to Screening annc, then press...
  • Page 102: Voice Guide To Set Smart Call

    Smart call blocker Call block settings Voice guide to set Smart call blocker This feature is an easy and alternative way for you to do the basic setup of Smart call blocker. You can follow the voice guide to set your telephone system to allow or to screen all incoming home calls, or to screen home calls that do not display a phone number.
  • Page 103: Allowed Calls

    Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system: Home calls with numbers saved in your allow list. Home calls with numbers saved in your phonebook, but not on your block list.
  • Page 104: Blocked Calls

    Smart call blocker Blocked calls If Smart call blocker is on, incoming home or cell calls with Blocking call... numbers saved in your block list will not ring. The telephone plays the block announcement “Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call.
  • Page 105: Screen Unknown Home Calls

    Smart call blocker Screen unknown home calls If Smart call blocker is on, and you have set profile to screen Home screening... unknown home calls, the telephone plays a screening announcement to the caller when receiving the following incoming home calls. It asks the caller to respond before putting the call through to you.
  • Page 106 Smart call blocker Screen unknown home calls If Smart call blocker is on and you receive a call waiting home call: - Smart call blocker will not screen a call waiting home call without number while on a call. You can press HOME/ to take the new call.
  • Page 107: Screened Call Options

    Smart call blocker Screen unknown home calls Screened call options After the telephone screen a home call and starts ringing, the handset screen displays Screened call. Press HOME/ to pick up the call. FLASH After you picked up the call, the telephone announces “Call from...” and the caller’s name, and then announces, “To answer the call, press 1.
  • Page 108: Screen Robocalls

    Smart call blocker Screen robocalls If Smart call blocker is on, and you have set profile to screen robocalls, the telephone plays a screening announcement to the caller when receiving the following incoming home calls. It asks the caller to press the pound key (#) before putting the call through to you.
  • Page 109: Option While On A Call

    Smart call blocker Option while on a call When you are on a home or cell call and speaking to the caller, and you do not want to continue the call, you can press CALL BLOCK to end the call. The telephone plays the block announcement “The number you are calling is not accepting your call.
  • Page 110: Answering System

    Answering system Answering system settings Use the answering system menu of a handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 111 Answering system Answering system settings To reset your outgoing announcement: MENU/ 1. Press in idle mode. SELECT 2. Press CID or to scroll to Answering sys, then press /SELECT MENU /SELECT again to select Announcement. 3. Press MENU 4. The screen displays Play [2] Del [3] Rec [7] and it announces, “To play, press 2.
  • Page 112: Answer On/Off

    Answering system Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.
  • Page 113: Voice Guide To Set Up Answering System

    Answering system Answering system settings Voice guide to set up answering system This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.
  • Page 114: Call Screening

    Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the telephone base when they are being recorded. If you turn call screening on, you hear the incoming message. To turn on or off the call screening feature: MENU/ 1.
  • Page 115: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. By default, the answering system answers an incoming call after four rings. To set the number of rings: 1.
  • Page 116: Remote Access Code

    Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code: 1.
  • Page 117: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed. By default, the message alert tone is Off. To turn on or off the message alert tone: MENU/ 1.
  • Page 118: About The Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in digital answering system and those recorded in your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
  • Page 119: Message Capacity

    Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length. The total storage capacity for the announcement, messages and memos is approximately 22 minutes. The actual recording time depends on individual message characteristics.
  • Page 120: Call Screening

    Answering system About the answering system Call screening To screen calls at the telephone base: If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
  • Page 121: Call Intercept

    Answering system About the answering system Call intercept When a caller is leaving a message on your answering system, you can stop HOME/ recording and talk to the caller by pressing on the handset. FLASH Temporarily turn off the message alert tone If the message alert tone is turned on, the telephone base beeps every ten seconds when there are new messages.
  • Page 122: Message Playback

    Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. After the last message, you hear, “End of messages.”...
  • Page 123: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press VOLUME or VOLUME to adjust the message playback volume. Press to skip to the next message.
  • Page 124: Delete All Old Messages

    Answering system Message playback Delete all old messages Using the telephone base: 1. Press X in idle mode. The telephone announces, “To delete all old messages, press DELETE again.” 2. Press X again. All previously reviewed messages are erased and the telephone announces, “All old messages deleted.”...
  • Page 125: Record And Play Memos

    Answering system Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them the same way as incoming messages.
  • Page 126: Message Window Displays

    Answering system Message window displays The message window on the telephone base displays the total number of messages. See the following table for other message window displays. There are no messages in the answering system. After a power failure, the number in the message window flashes to (flashing) indicate that the date and time need to be set.
  • Page 127: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. Once the system plays your announcement, enter the two-digit remote access code (19 is the default code, see page 115 to change it).
  • Page 128 Answering system Remote access Cut and carry the remote access wallet card at the back of this user’s manual for quick reference. Notes: If you do not enter a valid remote access code, the system answers the call automatically. Once the messages have played, the telephone announces the help menu options. If you do not press any key with 20 seconds, the remote access call ends automatically.
  • Page 129: Appendix

    Appendix Add and register handsets/headsets Your telephone can support up to five DECT 6.0 cordless handsets (AT&T model DAL75011/DAL75021/GL2113-0/GL2113-01, sold separately) and cordless headsets (sold separately). Visit https://telephones.att.com/accessories for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.
  • Page 130 Appendix Add and register handsets/headsets If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on the handset screen. The handset shows To register HS... and ...see manual alternately and the telephone base returns to idle mode.
  • Page 131: Deregister Handsets

    Appendix Deregister handsets You may need to deregister your handsets if: You have five registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.
  • Page 132: Screen Icons, Indicator Lights And Alert Tones

    Appendix Screen icons, indicator lights and alert tones Screen icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the HANDSET 1 battery is fully charged.
  • Page 133: Telephone Base Indicator

    Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights IN USE light On when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely. On when a handset is being registered.
  • Page 134: Screen Messages

    Appendix Screen messages Blocked call An incoming call is blocked. Calling HS X (For models with two or The handset is calling another handset (for intercom calls). more handsets only) Ended You have just ended a call. Home screening... The telephone is screening an incoming home call. HS X is calling (For models with two or Another handset is calling.
  • Page 135 Appendix Screen messages ** Paging ** The telephone base is paging all handsets. Pair cell first There are no Bluetooth devices paired to the telephone. The battery is very low. The handset should be placed in the Put in charger telephone base or charger.
  • Page 136: Troubleshooting

    1 (866) 288-4268 Canada, dial I cannot pair my cell phone to the telephone base. Make sure you have cellular coverage. Make sure your cell phone is compatible with your DAL75111/DAL75121/ DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/ GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41. Check the Bluetooth compatibility list at https://telephones.att.com/bluetooth.
  • Page 137 Make sure that your Bluetooth headset is not connected to any other Bluetooth device. Make sure that your headset is on the active devices list. I cannot download contacts from my cell phone to my DAL75111/DAL75121/ DAL75211/DAL75221/DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/ GL2113-2/GL2113-3/GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41. Make sure that your cell phone is paired and connected to the base.
  • Page 138 Appendix Troubleshooting My phone doesn’t work at all. Make sure the power cord is securely plugged in. Make sure that the battery connector is securely plugged into the handset. Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.
  • Page 139 Appendix Troubleshooting Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. If the voice commands do not work, please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.
  • Page 140 If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your DAL75111/DAL75121/DAL75211/DAL75221/ DAL75311/DAL75321/DAL75411/DAL75421/GL2113-1/GL2113-2/GL2113-3/ GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41 telephone, or contact your telephone service provider (charges may apply).
  • Page 141 Appendix Troubleshooting My handset isn’t performing normally. Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different working electrical outlet not controlled by a wall switch. Move the handset closer to the telephone base. You might have moved out of range.
  • Page 142 Appendix Troubleshooting Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location.
  • Page 143 Appendix Troubleshooting System screens all my incoming home calls. You may have selected the Screen unknown or Screen robot profile setting for Smart call blocker (see page 76). The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Phonebook (see page 58) or Allow list (see page 86), or add their names to the Star name list (see page 90).
  • Page 144 Appendix Troubleshooting Forwarding all unknown calls to the answering system. If you want to forward all unknown calls without numbers and calls with numbers or names that are not in your phonebook, allow list or star name list to the answering system, select the UnknownToAns.S profile setting. See Set profile on page 80.
  • Page 145 Appendix Troubleshooting The answering system does not record messages. Make sure the answering system is on. Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
  • Page 146: Maintenance

    Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 147: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 148 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 149: Fcc Part 15

    Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 150: California Energy Commission

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except handset battery charging, will be disabled.
  • Page 151: Limited Warranty

    Appendix Limited warranty The AT&T brands are used under license. This product is covered by a one-year limited warranty. Any replacement or warranty service, and all questions about this product, should be directed to https://telephones.att.com 1 (800) 222-3111 our website at or call .
  • Page 152 Appendix Limited warranty Product returned without valid proof of purchase (see 2 below); or Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit https://telephones.att.com 1 (800) 222-3111...
  • Page 153: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Handset voltage 2 x 1.2 VDC, AAA x 2, Ni-MH Telephone base voltage 6VDC @0.4A (DC adapter output) Max. PS1 6VDC @0.4A Charger voltage Max.
  • Page 154: Index

    Index Index Caller ID manager 18 Calls without numbers 77 Active devices 24 Cell call 44 Add a Bluetooth headset 23 Cell phone download phonebook 26 Add a cell phone 21 Charger installation 12 Add a handset 123 Charging 13–14 Alerts manager 18 Clear voicemail indicator/ Alert tones 127...
  • Page 155 Index Index edit an entry 65 name search 63 Important safety information 1–3 review entries 62 Intercom 55–57 search by name 63 Predial a cell call 44 Last number redial 51 Predial a home call 43 LCD language 34 Pulse dialing 40 Lights 126–127 Limited warranty 145–146 Quick reference guide 5–10...
  • Page 156 Index Index Smart call blocker 76–103 allowed calls 97 Uncategorized calls 77 allow list 86–89 Unwelcome calls 77 Allow unknown 81 Use a Bluetooth headset 43 blocked calls 98 block list 82–85 Voice control 28–30 Block unknown 81 Voice guide 96, 107 call categories 77 Voicemail 112 call handling 78–79...
  • Page 157 Help menu ........*5 Skip the message ....... 6 Record announcement... *7 Turn system on or off ....0 End remote access call ... 8 (or hang up) DAL75111/DAL75121/DAL75211/DAL75221/DAL75311/ DAL75321/DAL75411/DAL75421/GL2113-1/GL2113-2/GL2113-3/ GL2113-4/GL2113-11/GL2113-21/GL2113-31/GL2113-41 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology ©...
  • Page 158 https://telephones.att.com Company: Advanced American Telephones Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States. Phone: 1 (800) 222-3111 in the U.S. or 1 (866) 288-4268 in Canada The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license.

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