AT&T DL72119 Quick Start Manual
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AT&T DL72119 Quick Start Manual

Dect 6.0 cordless telephone/answering system with bluetooth wireless technology
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See also: Complete User's Manual
Quick start guide
DL72119/DL72219/DL72319/
DL72419/DL72519/DL72539/
DL72549
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology

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Summary of Contents for AT&T DL72119

  • Page 1 Quick start guide DL72119/DL72219/DL72319/ DL72419/DL72519/DL72539/ DL72549 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 2 A limited set of features are described in abbreviated form. Before using this AT&T product, please read the Important safety information section on pages 98-100 of this manual. Please refer to the online DL72119/ DL72219/DL72319/DL72419/DL72519/DL72539/DL72549 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology Complete user’s manual for a full set of installation and operation instructions...
  • Page 3 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Quick start guide Telephone base Cordless handset (1 for DL72119) (2 for DL72219) (3 for DL72319) (4 for DL72419) (5 for DL72519/DL72539/ DL72549) THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : BT162342/BT262342 (2.4V 300mAh Ni-MH)

  • Page 4: Table Of Contents

    Quick start guide DL72119/DL72219/DL72319/DL72419/ DL72519/DL72539/DL72549 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology For more detailed instructions, refer to the online Complete user’s manual at https://telephones.att.com/manuals Table of contents Getting started Telephone settings Quick reference guide - telephone Telephone settings ........
  • Page 5 Answer an incoming cell call Save a caller ID log entry to the while on a home call ......30 star name list ...........43 Answer an incoming home call Delete caller ID log entries .....44 while on a cell call ........30 Smart call blocker Options while on calls .......31 About Smart call blocker* .....45...
  • Page 6 Call screening........... 78 Technical specifications ......109 Call intercept ..........79 DECT 6.0 digital technology ..109 Temporarily turning off the Telephone operating range ..109 message alert tone......79 Redefining long range Message playback ........80 coverage and clarity......109 Options during playback ....80 Simulated full-duplex handset Delete all old messages .....81 and base speakerphones ....109 Recording and playing memos ..82 Index...

  • Page 7: Base

    Getting started Quick reference guide - telephone base IN USE light PLAY/STOP On when the handset is in use, or when Press to start or stop message the answering system is answering an playback. incoming call. During call screening, press to Flashes when there is an incoming call, temporarily turn the call screening on or another telephone sharing the same...

  • Page 8: Getting Started

    Getting started Quick reference guide - telephone base CELL 1 / CELL 2 When the telephone is idle, press to Light on when the telephone base is increase the telephone base ringer paired and connected with a Bluetooth volume. device. During call screening or message Light flashes when the telephone base playback, press to increase the listening...

  • Page 9: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CID/VOLUME CELL Press to review the caller ID log Press to make or answer a cell call when the telephone is not in use (page 28). (page 40). During a call, press to answer an Press to scroll down while in a menu.
  • Page 10 Getting started Quick reference guide - handset OFF/CANCEL TONE During a call, press to hang up (page Press to switch to tone dialing 28). temporarily during a call if you have pulse service (page 32). While in a menu, press to cancel an operation, back up to the previous QUIET menu, or exit the menu display;...
  • Page 11 Getting started Quick reference guide - handset MUTE/DELETE REDIAL/PAUSE Press repeatedly to view the last 10 During a call, press to mute the numbers dialed (page 33). microphone (page 31). While entering numbers, press and hold When the handset is ringing, press to to insert a dialing pause (page 37).

  • Page 12: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 11 for details. Telephone base installation Plug one end of the Plug the large end of the telephone line cord into a...

  • Page 13: Charger Installation

    Getting started Telephone base and charger installation Charger installation Plug the large end of the charger’s power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the charger’s power adapter is plugged into the power jack on the bottom of the charger.

  • Page 14: Battery Installation And Charging

    Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see the following table). For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table in the Technical specifications section on page 109 for battery operating times.
  • Page 15 Getting started Battery installation and charging 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging.
  • Page 16 Getting started Battery installation and charging After you install your telephone or power returns following Date: MM/DD/YY a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 24. To skip setting the date and time, press /CANCEL on the handset. Time: HH:MM - - After the date and time setting is done or skipped, the Voice guide set...

  • Page 17: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to attach to a standard dual-stud telephone wall-mounting plate. If you do not have this wall-mounting plate, you can purchase one from many hardware or consumer electronics retailers.

  • Page 18: Wall-Mount To Tabletop Installation

    Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position, follow the steps, as mentioned below. 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wall-mounting plate.

  • Page 19: Bluetooth

    DL72319/DL72419/DL72519/DL72539/DL72549 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the DL72119/ DL72219/DL72319/DL72419/DL72519/DL72539/DL72549 cell line. For optimal performance, place your cell phone next to the telephone base while...
  • Page 20 This quick start guide only provides you with basic Bluetooth setup and major operation instructions. Please refer to the online DL72119/DL72219/DL72319/ DL72419/DL72519/DL72539/DL72549 Complete user’s manual for a full set of setup and operation instructions at https://telephones.att.com/manuals...

  • Page 21: Connect To Cell™ Application

    Bluetooth Introducing Bluetooth Connect to Cell™ application If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your telephone system with use of the free Connect to Cell application. Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system. Caller ID manager (Caller ID share) allows you: To view your AT&T phone’s caller ID log on your Android cell phone;...

  • Page 22: Bluetooth Setup

    To use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base. Then, the DL72119/DL72219/DL72319/DL72419/DL72519/ DL72539/DL72549 can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 15 feet).

  • Page 23: Add A Headset

    ) displays. The CELL 2 light on the telephone base turns on. icon ( If you have trouble pairing your cell phone or headset, it may not be compatible with your DL72119/DL72219/DL72319/DL72419/DL72519/ DL72539/DL72549. Check the Bluetooth compatibility list at https://telephones.att.com/bluetooth...

  • Page 24: Download Directory

    Bluetooth Bluetooth setup Download directory You can download cell phone directory (phonebook) entries to your DL72119/ DL72219/DL72319/DL72419/DL72519/DL72539/DL72549 telephone system via Bluetooth wireless technology. Each downloaded cell phone directory entry are stored in the handset directory with up to 24 digits for each phone number and 15 characters for each name.

  • Page 25: Remote Voice Control

    Bluetooth Remote voice control If you have connected a cell phone to the DL72119/DL72219/DL72319/ DL72419/DL72519/DL72539/DL72549 telephone system, you can activate the voice-controlled application (voice app) of the cell phone, such as Siri®, Google or S Voice®, using your handset. The remote voice control feature works with:...

  • Page 26: Activate Remote Voice Control

    Bluetooth Remote voice control Activate remote voice control 1. Press VOICE/ on the handset. CALL BLOCK If you have connected one cell phone to the telephone, the handset shows the device name of the connected cell phone directly. If you have connected two cell phones to the telephone, the handset shows Select a device, followed by the device name list of the connected cell phones.
  • Page 27 Bluetooth Remote voice control Notes: Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. Please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.

  • Page 28: Telephone Settings

    Telephone settings Telephone settings Use the menu to change the cordless handset settings. 1. Press MENU/ on the handset when it is not in use to enter the main SELECT menu. 2. Press to scroll to the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.

  • Page 29: Ringer Tone

    Telephone settings Telephone settings Ringer tone You can select the ringer tones for incoming home and cell calls. To set the ring tone on home line: 1. Press MENU/ in idle mode. SELECT to highlight Ringers, then press /SELECT. 2. Press MENU to select Home ringtone, then press /SELECT,...

  • Page 30: Set Date And Time

    Telephone settings Telephone settings Set date and time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 31: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Telephone settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the handset screen when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service. Clear voicemail indicator/indication Use this feature when the telephone indicates there is new voicemail but there is none.

  • Page 32: Home Area Code

    Telephone settings Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.

  • Page 33: Quiet Mode

    Telephone settings Telephone settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal. After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.

  • Page 34: Telephone Operation

    Press the call key on your headset. Make, answer or end a cell call The DL72119/DL72219/DL72319/DL72419/DL72519/DL72539/DL72549 can be used to make or answer calls on the cell line. You can connect a maximum of two Bluetooth enabled cell phones to the telephone base.

  • Page 35: Silencing The Ringer

    Telephone operation Telephone operation To predial a cell call: 1. Enter the telephone number. 2. Press /CELL on the handset to dial. If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the handset displays Select a device.

  • Page 36: Call Waiting On The Cell Line

    Telephone operation Telephone operation Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider, and someone calls while you are already on a call on the cell line, the handset flashes , and you hear a beep.

  • Page 37: Options While On Calls

    If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the DL72119/DL72219/DL72319/ DL72419/DL72519/DL72539/DL72549 handsets. To adjust the listening volume of a handset: Press /VOLUME/ on the handset while on a call.

  • Page 38: Temporary Tone Dialing

    Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call: 1.

  • Page 39: Redial

    Telephone operation Redial Each handset stores the last 10 dialed numbers (up to 30 digits each) in the redial list. The list of dialed numbers include both dialed home calls and cell calls. To view the 10 most recently dialed numbers: 1.

  • Page 40: Multiple Handset Use

    Multiple handset use Join a call in progress Another handset can join you on home call. The call continues until all parties hang up. You can share an outside call with up to two system handsets. When a handset is already on a call, press HOME/ /SPEAKER on FLASH...

  • Page 41: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two devices. You can buy additional expansion handsets (AT&T model DL70019, sold separately), cordless headsets and speakerphones for this telephone system. You can register up to five handsets or cordless headsets/speakerphones to the telephone base. To initiate an intercom call: 1.

  • Page 42: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or device. To transfer or share an outside call using intercom: 1. When on an outside call, press MENU/ SELECT to highlight Intercom, then press /SELECT.

  • Page 43: Directory

    Directory Directory The directory stores up to 1,000 entries, shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters. Create a new entry in the directory 1. Press MENU/ on the handset in idle mode.

  • Page 44: Review The Directory

    Directory Directory Review the directory Entries are sorted alphabetically. 1. Press DIR in idle mode. 2. Press to to browse through the directory, or use the dialing keys to start a name search.. Search by name You can use the enhanced 3-character search to find your contacts quickly and efficiently. 1. Follow the steps in Review the directory to review the directory. 2.

  • Page 45: Edit A Directory Entry

    Directory Directory Edit a directory entry 1. Search for the desired entry in the directory (see Review the directory and Search by name on page 38). /SELECT. The handset 2. When a desired directory entry displays, press MENU displays Enter number. 3.

  • Page 46: Caller Id

    Caller ID Caller ID This product supports caller ID services provided by most telephone service providers. The telephone stores caller ID information about the last 50 incoming calls. This information is common to all handsets. Missed (new) call indicator When a cordless handset is in idle mode and has new or missed calls, its screen shows XX Missed calls.

  • Page 47: Dial A Caller Id Log Entry

    Caller ID Caller ID operation Dial a caller ID log entry 1. Search for the desired entry in the caller ID log (see Review the caller ID log on page 40). 2. When the desired entry is displayed and is in the correct format for dialing: Press HOME/ /SPEAKER on the handset to dial with the...

  • Page 48: Save A Caller Id Log Entry To The Allow List

    Caller ID Caller ID operation Save a caller ID log entry to the allow list 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 40). /SELECT . . 2. When the desired entry appears, press MENU to highlight To Allow list, and then press /SELECT .

  • Page 49: Save A Caller Id Log Entry To The Block List

    Caller ID Caller ID operation Save a caller ID log entry to the block list 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 40). /SELECT . . 2. When the desired entry appears, press MENU to highlight To Block list, and then press /SELECT .

  • Page 50: Delete Caller Id Log Entries

    Caller ID Caller ID operation Delete caller ID log entries To delete an entry: 1. Search for the desired entry in the caller ID log (see Review the caller ID log on page 40). /DELETE on the handset. You 2. When the desired entry is displayed, press MUTE hear a confirmation tone.

  • Page 51: Smart Call Blocker

    Smart call blocker About Smart call blocker* If you have subscribed to caller ID service, then you can use Smart call blocker to screen robocalls, telemarketing calls and unwanted calls for you, while allowing welcome calls to get through. † †...

  • Page 52: Call Categories

    Smart call blocker About Smart call blocker Call categories Calls are classified into four categories: Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list. Notes: All incoming calls on your cell line will get through and ring, unless the caller’s numbers are saved in your block list.

  • Page 53: Call Handling

    Smart call blocker About Smart call blocker Call handling Smart call blocker is set to on, and to allow all incoming calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted. If your directory, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming home calls and asks callers to announce their names or press the pound key (#).
  • Page 54 Smart call blocker About Smart call blocker Call category Call handling / Set profile options Unknown calls Calls without You can select one of the following five profile options for handling all unknown (for home numbers home calls. calls only) Numbers that are − “out of area“ or Screen unknown set to “Private“. The telephone plays the screening announcement, and then ask the caller to say his/her name before the call rings...

  • Page 55: Call Block Settings

    Smart call blocker Call block settings Set Smart call blocker on/off The Smart call blocker feature is set to on by default. 1. Press /SELECT to enter the main menu when MENU the handset is not in use. to scroll to Smart call blk, then 2.

  • Page 56: Block List

    Smart call blocker Call block settings Allow unknown (default setting) - allow all unknown home calls to ring, except calls with numbers saved in the block list. This profile setting sets the telephone to allow all unknown home calls to get through and − ring. Calls with numbers saved in the block list will be rejected. UnknownToAns.S - forward all unknown home calls to the answering system.
  • Page 57 Smart call blocker Call block settings 5. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits). Press to move the cursor to the left or right. Press /DELETE on the handset to erase a digit. MUTE /DELETE on the handset to erase all digits. Press and hold MUTE /PAUSE to enter a three-second dialing pause (a P...
  • Page 58 Smart call blocker Call block settings Review block list: 1. Press MENU/ to enter the main menu when it is not in use. SELECT to scroll to Smart call blk, then press /SELECT. 2. Press MENU to scroll to Block list, and then press /SELECT.
  • Page 59 Smart call blocker Call block settings Edit a block entry: 1. Search for the desired entry in the block list (see Review block list on page 52). /SELECT. The screen displays 2. When the desired entry displays, press MENU Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
  • Page 60 Smart call blocker Call block settings Delete a block entry: 1. Search for the desired entry in the block list (see Review block list on page 52). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.

  • Page 61: Allow List

    Smart call blocker Call block settings Allow list Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries. Add an allow entry: 1. Press MENU/ to enter the main menu when the handset is not in use. SELECT to scroll to Smart call blk, then press /SELECT.
  • Page 62 Smart call blocker Call block settings Notes: Numbers saved in your directory can also be saved to the allow list. If you save an allow list entry that has already been saved to the block list, the entry in the block list will be removed. Review allow list: 1.
  • Page 63 Smart call blocker Call block settings 6. Use the dialing keys to add or edit the name. Press q or p to move the cursor to the left or right. Press 0 to add a space. Press /DELETE to erase a character. MUTE Press and hold /DELETE to erase all characters. MUTE Press TONE to change the next letter to upper or lower case.
  • Page 64 Smart call blocker Call block settings Delete an allow entry: 1. Search for the desired entry in the allow list (see Review allow list on page 56). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.

  • Page 65: Star Name List

    Smart call blocker Call block settings Star name list There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
  • Page 66 Smart call blocker Call block settings Review star name list: 1. Press MENU/ to enter the main menu when the handset is not in use. SELECT to scroll to Smart call blk, then press /SELECT. 2. Press q or p MENU to scroll to Star name list, and then press /SELECT.
  • Page 67 Smart call blocker Call block settings Delete a star name entry: 1. Search for the desired entry in the allow list (see Review star name list on page 60). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.

  • Page 68: Screening Announcements

    Smart call blocker Call block settings Screening announcements If you have set profile to screen all unknown home calls (Screen unknown) or screen robocalls (Screen robot), the callers of the following incoming call categories will hear a screening announcement. Home calls that are “out of area“ or with numbers set to “Private“. Home calls with numbers that are not on your directory, allow list, or block list, or with absent caller ID number.
  • Page 69 Smart call blocker Call block settings Play your current announcement of screening with caller name: 1. Press MENU/ to enter the main menu when the handset is not in use. SELECT to scroll to Smart call blk, then press /SELECT. 2.
  • Page 70 Smart call blocker Call block settings Reset all your screening announcements: 1. Press MENU/ to enter the main menu when the handset is not in use. SELECT to scroll to Smart call blk, then press /SELECT. 2. Press q or p MENU 3.

  • Page 71: Voice Guide To Set Smart Call

    Smart call blocker Call block settings Voice guide to set Smart call blocker This feature is an easy and alternative way for you to do the basic setup of Smart call blocker. You can follow the voice guide to set your telephone system to allow or to screen all incoming home calls, or to screen home calls that do not display a phone number.

  • Page 72: Allowed Calls

    Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system: Home calls with numbers saved in your allow list. Home calls with numbers saved in your directory, but not on your block list. Home calls with caller ID names saved in your star name list.

  • Page 73: Screen Unknown Home Calls

    Smart call blocker Screen unknown home calls If Smart call blocker is on, and you have set profile to screen unknown home calls, the telephone plays a screening announcement to the caller when receiving the following incoming home calls. It asks the caller to respond before putting the call through to you. Incoming home calls with numbers that are “out of area“ or with numbers set to “Private“;...

  • Page 74: Screened Call Options

    Smart call blocker Screen unknown home calls If Smart call blocker is on and you receive a call waiting home call: - Smart call blocker will not screen a call waiting home call without number while on a call. You can press /SPEAKER to take the new call.
  • Page 75 Smart call blocker Screen unknown home calls Notes: For home calls that are “out of area”, “Private”, or without caller ID, only options 1 and 4 will be available. The telephone announces “To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press *”.

  • Page 76: Screen Robocalls

    Smart call blocker Screen robocalls If Smart call blocker is on, and you have set profile to screen robocalls, the telephone plays a screening announcement to the caller when receiving the following incoming home calls. It asks the caller to press the pound key (#) before putting the call through to you. Incoming home calls with numbers that are “out of area“ or with numbers set to “Private“;...

  • Page 77: Option While On A Call

    Smart call blocker Option while on a call When you are on a home or cell call and speaking to the caller, and you do not want to continue the call, /CALL BLOCK to end the call. The you can press VOICE telephone plays the block announcement “The number you are calling is not accepting your call.

  • Page 78: Answering System

    Answering system Answering system settings Use the answering system menu of a handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time. Announcement Your outgoing announcement plays when calls are answered by the answering system.

  • Page 79: Answer On/Off

    Answering system Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.

  • Page 80: Voice Guide To Set Answering

    Answering system Answering system settings Voice guide to set Answering system This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone.

  • Page 81: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. By default, the answering system answers an incoming call after four rings. To set the number of rings: 1. Press MENU/ in idle mode. SELECT to highlight Answering sys, then press /SELECT. 2. Press MENU to highlight Ans sys setup, then press /SELECT.

  • Page 82: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. The tone stops when all new messages have been reviewed. By default, the message alert tone is Off. To turn on or off the message alert tone: MENU/ 1.

  • Page 83: About The Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in digital answering system and those recorded in your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

  • Page 84: Message Capacity

    Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length. The total storage capacity for the announcement, messages and memos is approximately 22 minutes. The actual recording time depends on individual message characteristics.

  • Page 85: Call Intercept

    Answering system About the answering system Options while a message is being recorded: /VOLUME or /VOLUME on the handset to adjust the call Press screening volume. Press /SPEAKER to switch between speakerphone mode and handset mode. HOME/ Press to answer the call. FLASH Call intercept When a caller is leaving a message on your answering system, you can stop...

  • Page 86: Message Playback

    Answering system Message playback To listen to messages at the telephone base: /PLAY/ Press on the telephone base to listen to the messages. STOP If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first).

  • Page 87: Delete All Old Messages

    Answering system Message playback Delete all old messages Using the telephone base: 1. Press X/DELETE in idle mode. The telephone announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. All previously reviewed messages are erased and the telephone announces, “All old messages deleted.”...

  • Page 88: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them the same way as incoming messages.

  • Page 89: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. Once the system plays your announcement, enter the two-digit remote access code (19 is the default code, see page 75 to change it).

  • Page 90: Appendix

    Appendix Add and register handsets/headsets/speakerphones Your telephone can support up to five DECT 6.0 cordless handsets (AT&T model DL70019, sold separately), cordless headsets and speakerphones (sold https://telephones.att.com/accessories separately). Visit for a list of compatible DECT 6.0 cordless headsets and speakerphones. Each new handset, headset or speakerphone must be registered to the telephone base before use. You must register each handset, headset or speakerphone separately.
  • Page 91 Appendix Add and register handsets/headsets/speakerphones If registration fails, the system will automatically try to register again. If registration fails after the third try, Registration failed appears on the handset screen. The handset shows To register, see user manual and the telephone base returns to idle mode. This may take up to five minutes to occur. Please start again from Step 1. Notes: You cannot register a handset if any other system handset is in use.

  • Page 92: Deregister Handsets

    Appendix Deregister handsets You may need to deregister your handsets if: You have five registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process.

  • Page 93: Troubleshooting

    For more detailed instructions, refer to the online Complete user’s manual at https://telephones.att.com/manuals I cannot pair my cell phone to the telephone base. Make sure you have cellular coverage. Make sure your cell phone is compatible with your DL72119/DL72219/ DL72319/DL72419/DL72519/DL72539/DL72549. Check the Bluetooth https://telephones.att.com/bluetooth. compatibility list at Make sure the Bluetooth function of your cell phone is turned on.
  • Page 94 Make sure that your Bluetooth headset is not connected to any other Bluetooth device. Make sure that your headset is on the active devices list. I cannot download contacts from my cell phone to my DL72119/DL72219/ DL72319/DL72419/DL72519/DL72539/DL72549. Make sure that your cell phone is paired and connected to the base.
  • Page 95 Appendix Troubleshooting My phone doesn’t work at all. Make sure the power cord is securely plugged in. Make sure that the battery connector is securely plugged into the handset. Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.
  • Page 96 Appendix Troubleshooting Once you have activated the remote voice control feature, you are using your cell phone’s voice app to operate your cell phone. If the voice commands do not work, please check the cell phone user’s manual and the voice app’s help topics to find out what commands you can use and any limitations of the voice app.
  • Page 97 Install a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your DL72119/DL72219/DL72319/DL72419/ DL72519/DL72539/DL72549 telephone, or contact your telephone service provider (charges may apply).
  • Page 98 Appendix Troubleshooting My handset isn’t performing normally. Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different working electrical outlet not controlled by a wall switch. Move the handset closer to the telephone base. You might have moved out of range. Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in.
  • Page 99 Appendix Troubleshooting Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
  • Page 100 Appendix Troubleshooting System screens all my incoming home calls. You may have selected the Screen unknown or Screen robot profile setting for Smart call blocker (see page 49). The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory (see page 37) or Allow list (see page 55), or add their names to the Star name list (see page 59).
  • Page 101 Appendix Troubleshooting Forwarding all unknown calls to the answering system. If you want to forward all unknown calls without numbers and calls with numbers or names that are not in your directory, allow list or star name list to the answering system, select the UnknownToAns.S profile setting. See Set profile on page 49.
  • Page 102 Appendix Troubleshooting The answering system does not record messages. Make sure the answering system is on. Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.

  • Page 103: Maintenance

    Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 104: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm.

  • Page 105: Especially About Cordless Telephones

    Appendix Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 106: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.

  • Page 107: For C-Ul Compliance

    Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and war nin g marki ngs o f Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
  • Page 108 Appendix For C-UL compliance MISES EN GARDE: N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, visitez https://telephones.att.com notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT162342/ https://telephones.att.com BT262342).
  • Page 109 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-unis, la firme WTR recommande aux médecins : Avis aux détenteurs de stimulateurs cardiaques: Ils doivent tenir le téléphone sans fil à une distance d’au moins six pouces du stimulateur cardiaque. Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en fonction. Ils doivent utiliser le téléphone sans fil en l’appuyant sur l’oreille qui se trouve dans la direction opposée au stimulateur cardiaque.

  • Page 110: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA.
  • Page 111 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 112: Fcc Part 15

    Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 113: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at https://telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 1.
  • Page 114 Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit https://telephones.att.com 1 (800) 222-3111 or call . In Canada, please 1 (866) 288-4268 dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.

  • Page 115: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @400mA (DC adapter output) Handset voltage 2.4 VDC, AAA x 2, Ni-MH Charger voltage 6VDC @400mA (AC adapter output) Operating times* Talk time (handset): up to 7 hours...

  • Page 116: Index

    Index Index Add a Bluetooth headset 17 Date 24 Add a cell phone 16 Delete Add a handset 84 a caller ID log entry 44 Alerts manager 15 a directory entry 39 Allow list 55 Delete a message 80–81 Announcement 72 Directory Answer a cell call 29 delete entries 39...
  • Page 117 Index Index Maintenance 97 Safety information 98–100 Make a cell call 28 Save a caller ID log entry to the Make a home call 28 allow list 42 Memos 82 Save a caller ID log entry to the Message alert tone 76 block list 43 Message capacity 78 Save a caller ID log entry to the...
  • Page 118 Index Index Telephone base installation 6 Telephone operating range 109 Temporary tone dialing 32 Time 24 Transfer a call 36 Troubleshooting 87–96 Turn on or off the answering system 73 Uncategorized calls 46 Unwelcome calls 46 Use a Bluetooth headset 28 Voice control 19–21 Voice guide 65 Voice guide to set Answering system 74 Voice guide to set Smart call...
  • Page 119 Record announcement... *7 Turn system on or off ....0 End remote access call ... 8 (or hang up) DL72119/DL72219/DL72319/DL72419/DL72519/DL72539/ DL72549 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology © 2019 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
  • Page 120 For more detailed instructions, refer to the online Complete user’s manual at https://telephones.att.com/manuals. For customer service or product information, please visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license.

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