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Signature
Series
®
Signature's Affect on the Master Key System
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Your master key system is not affected by the Signature feature (other than making it more secure). As its
functions are independent of the Signature feature, maintenance is no different than any other key system.
The separation between its function and the Signature features allows the end-user to introduce the Signature
feature into most existing SARGENT factory-generated master key systems.
Note: While it may be possible to introduce the Signature feature into a field-generated master key system, it
is necessary that the Keying Department at SARGENT review the system before agreeing to issue a Signature
code key pattern for the system. Contact the Keying Department at SARGENT for further instructions on
meeting this requirement.
The Authorization Process
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SARGENT uses a computer software system that creates a PIN (Personal Identification Number) code to assure
that we process only authorized orders for your facilities' Signature products.
When the Signature code pattern was initially registered, you should have received an acknowledgment
containing your seven-digit code pattern and a PIN (Personal Identification Number) code. This PIN code
should be used when placing an order with an authorized SARGENT distributor for any Signature components
(cylinders, keys, key blanks, parts) for your facility. Once the PIN code has been used, a new one will be sent to
the designated person(s) at your facility.
Every order for existing Signature products must have a Signature Code Pattern and meet one of the below
criteria for security authorization:
• Valid PIN Code
• Letter of authorization from end user
• Product to be drop shipped to the same authorized end user on Letter of Authorization
• Copy of end users purchase order signed by the same person authorized in SARGENT's file
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1-800-727-5477 • www.sargentlock.com • A7438F
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