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Signature
Series
®
Acknowledgment Process
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A new PIN code is generated as each new purchase order for your Signature products is processed, or a new PIN
code will be generated upon the end user (system owner's) request.
An acknowledgment containing the new PIN code will be mailed directly to your facility from the factory. This
acknowledgment will be sent via a mailing process and it will be addressed to the attention of the area and
authorized person(s), on record at the SARGENT's Key Records Department. This letter should be signed by
one of the authorized individuals who is to remain on our list of authorized person(s). The outside of the mailing
envelope will be stamped "CONFIDENTIAL".
The information for the area responsible for the key system and the authorizing individuals must be kept current.
If this information needs updating, please send a letter with any changes to the Key Records Department at
SARGENT on the end user's letterhead.
How to Order Signature Components
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All orders for Signature Components (cylinders, keys, key blanks, parts) must be placed through a factory authorized
SARGENT distributor. Please include on your purchase order the following information:
• Signature seven-digit Code Pattern assigned to your facility
• The current PIN code assigned to your facility
• The zip code of the specific facility or building to which the Signature Code Pattern is assigned. The zip code
is registered at the time your Signature Code Pattern is assigned
* As an alternative to the PIN code authorization, SARGENT will accept a letter from the system owner with each
order, signed by an authorized person, upon which the end user will grant the distributor written permission to order
the Signature product.
If you need the name or address of a factory-authorized SARGENT distributor in your area, please call SARGENT
at 800-727-5477.
A7438F • 1-800-727-5477 • www.sargentlock.com
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