Brother MFC Series Service Manual page 58

■ Error Code 35
Unable to print 35
Abnormal stopping of the Head/carriage unit
Caused by factors other than recording paper jams such as CR encoder strip stains when
ink is not discharging.
<User Check>
- Release the release lever at the back of the Paper tray and remove the jammed
recording paper from the engine part.
Step
1 CR encoder strip stained
2 CR encoder strip out of place
3 Ink supply tubes not properly
attached
4 CR encoder strip defective
5 CR encoder sensor defective
6 Main PCB defective
■ Error Code 38
Paper Jam
Abnormal stopping of the Head/carriage unit
Caused by a recording paper jam when ink is not discharging.
<User Check>
- Release the release lever at the back of the Paper tray and remove the jammed
recording paper from the Platen part and the Maintenance unit part.
Step
1 Foreign materials around the
Engine
2 CR encoder strip stained
3 CR encoder strip out of place
4 Ink supply tubes not properly
attached
5 CR encoder strip defective
6 CR encoder sensor defective
7 Main PCB defective
Cause
Clean the CR encoder strip.
Reattach the CR encoder strip.
Reattach the Ink supply tubes.
Replace the CR encoder strip.
Replace the Carriage PCB ASSY.
Replace the Main PCB ASSY.
Cause
Remove foreign materials.
Clean the CR encoder strip.
Reattach the CR encoder strip.
Reattach the Ink supply tubes.
Replace the CR encoder strip.
Replace the Carriage PCB ASSY.
Replace the Main PCB ASSY.
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LCD
Solution
LCD
Solution
Confidential