Operating your EFTPOS Terminal
Dynamic Currency Conversion (DCC)
Dynamic Currency Conversion (DCC) allows you
to offer a customer the option to pay in their
'home' currency (for Visa and MasterCard credit
transactions only).
When the card is presented to the terminal,
the terminal will determine whether it is eligible
for DCC and if so, will automatically prompt the
merchant by loading the DCC particulars onto the
screen.
A typical DCC transaction process:
>
International cardholder presents a Visa or
MasterCard for payment
>
The EFTPOS terminal determines whether the
card presented for payment is an international
card.
>
If it is, determine whether the card falls into
one of the eligible currencies for DCC.
>
Obtain an exchange rate.
>
Display the pertinent details on the screen as
per below:
•
The AUD amount
•
The exchange rate
•
Any fees/margins/commissions
being applied
•
The equivalent amount in the cardholder's
home currency
49
Merchant and cardholder receipts will be
generated as usual, however, additional
information will be printed on the receipt in
accordance with the scheme requirements. It is
therefore mandatory to provide the cardholder
their copy of the receipt for a DCC transaction.
DCC is an optional feature and you may enable and
disable this feature by completing the form found
at firstdata.com.au/forms-and-guides.