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Quick Start Guide
Ingenico Move/5000

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Summary of Contents for Ingenico Move/5000

  • Page 1 Quick Start Guide Ingenico Move/5000...
  • Page 2 1. Powering your terminal Your Ingenico Move series EFTPOS terminal requires a power connection in order to charge the battery. This is connected to the charging cradle. Plug the power connection into the round port on the charging cradle, you will need to unclip the cover for access.
  • Page 3 3. Activation If this is the first time this terminal is being used, it may need to be activated before you can start transacting. Please contact support on 0800 180 181. 4. Using your terminal Now that your terminal is up and running you can familiarise yourself with the function and menu keys, these enable quick and easy operation of the terminal.
  • Page 4 5. Performing a log-on A log-on can be performed as a check to ensure you are ready to transact. If the log-on response is “accepted”, you can be assured the terminal is online. Simply press the “F4” key from the home screen to perform a log-on. 6.
  • Page 5 9. Reprint last receipt To reprint the last receipt, simply press the “3” key from the home screen. 10. Settlements • Press the menu key from the home screen • Select “admin menu” • Select the desired settlement transaction Total: Will provide a report showing the transaction values since the total was last run &...
  • Page 6 13. Useful resources EOV (Offline transactions): Merchants that are approved for EOV from their bank’s merchant services team have the ability to store transactions in the terminal when there is a connectivity issue, such as an Internet outage. When performing an offline transaction please take extreme care, it is important to obtain and check the cardholder’s signature as this is verifying the card’s validity without a PIN.

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