Mail Order Telephone Order (Moto) - Ingenico MOVE/5000 User Manual

Operating your EFTPOS Terminal

Mail Order Telephone Order (MOTO)

This function is for use when processing card payments for orders received by mail or telephone (card not
present).
Mail order and telephone order (MOTO) merchants are authorised to manually key credit card transactions.
The terminal will automatically default to 'Credit' as the account type whenever you manually enter card
numbers. Should you attempt to manually key a debit card number, the terminal will reject the transaction.
The MOTO process is similar to a normal purchase (or refund) that involves manually entering card details.
MOTO transactions do not incur a surcharge. However, as the physical card and customer are not present
at the point of sale, you should gather and record as much customer information as possible before
processing a MOTO transaction.
MOTO is an optional feature and you may enable and disable this feature by completing the form found at
firstdata.com.au/forms-and-guides.
Note: Please refer to your POS Vendor Point of Sale manual on how to initiate this transaction at the POS if
in integrated mode.
Step 01 Step 02 Step 03
Press Menu key Press 3 for Batch Press 6 to select MOTO
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