Ingenico Desk5000 Quick Reference Manual
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Also See for Desk5000:
- Manual (48 pages) ,
- User manual (39 pages) ,
- Quick start manual (24 pages)
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Summary of Contents for Ingenico Desk5000
- Page 1 Desk5000 • Desk3500 • Move5000 Quick Reference Guide Review this Quick Reference Guide to learn how to run a sale, settle your batch, and troubleshoot terminal responses.
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Page 2: Table Of Contents
Page 3 Establishing Connectivity Page 4 Update Date and Time Page 4 Operating Your Terminal Page 5 Available Transaction Types Page 6 Available Reports Page 7 Settling the Batch Page 8 Store and Forward Mode Page 8 Ingenico Page 2... -
Page 3: Keyboard Functionality
Red key cancels the transaction or function in progress Yellow key deletes the last character Green key validates input selections and information Advances paper feed Desk5000 Hot Keys [0] - Sale [1] – Return [2] – Void [3] – Force [4] –... -
Page 4: Establishing Connectivity
Select New Base (place terminal on docking station to associate) • Update Date and Time Date and Time • Press Select Admin Mode (enter password) • • Select Tetra Admin • Set Date and Time NOTE: The terminal will automatically adjust for Daylight Saving Ingenico Page 4... -
Page 5: Operating Your Terminal
Select the transaction to be adjusted, and press the [Green] key to confirm Access Clerk/Server Setup • Press the [.,#*] key to access the clerk menu NOTE: When enabled, the terminal will auto add any new clerk/server Ingenico Page 5... -
Page 6: Available Transaction Types
The card must be present • Press the [Green] key • Select EBT • Select Food Stamp or Cash Benefit and press the [Green] key • Swipe/Insert/Tap/Key Ingenico Page 6... -
Page 7: Available Reports
Summary Report – Prints totals by card type and issuer. Clerk/Server Report – This report will print details or totals on all transactions sorted by clerk number. Unadjusted Tip Report – Prints a report of transactions that have not been adjusted in the current batch. Ingenico Page 7... -
Page 8: Settling The Batch
If any transactions were declined, a Store and Forward Trans Rejected Report will automatically print during settlement with a list of all the declined transactions. NOTE: Merchant accepts all risk for transactions stored offline in Store and Forward mode Ingenico Page 8... - Page 9 Quick Reference Guide Desk5000 • Desk3500 • Move5000 Updated 07.30.2019...
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