Ingenico Move/5000 Quick Reference Manual
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Ingenico Move/5000 Quick Reference Manual

Eftpos terminal
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See also: User Manual , Quick Reference Manual
Quick
reference
guide
for Ingenico Move 5000 EFTPOS terminal

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Summary of Contents for Ingenico Move/5000

  • Page 1 Quick reference guide for Ingenico Move 5000 EFTPOS terminal...
  • Page 2 2 Quick reference guide Welcome to First Data...
  • Page 3 3 Quick reference guide Get to know your terminal….. Contactless Reader Printer Enter key and Power on Press the green ENTER key Power off Remove the terminal from any power source. Press and hold the Func and yellow CLEAR keys together Menu Screen Press the grey key with symbol Press F2 to scroll...
  • Page 4 4 Quick reference guide How to complete a Sale Enter the sale amount from idle / home screen and press ENTER Ask customer to TAP, INSERT or SWIPE their card Where prompted by terminal, ask customer to select their account type: Cheque, Savings or Credit When prompted allow customer to enter their PIN and press ENTER Note: Contactless cards do not require a PIN or signature for amounts under $100.
  • Page 5 5 Quick reference guide How to print a Transaction List This will print a list of all transactions processed since the last settlement Press MENU key on the home screen, and press 2 for Print, then press 2 for Reports, then press 1 for Audit.
  • Page 6 6 Quick reference guide Additional Functions Press the Func key, the Function Number and ENTER to perform the following PINPad functions Function No. Description Function No. Settlement Display Transaction Totals Print Tip Report Continue to press ENTER Note: This is only to view all totals, such as available if your terminal Sales, Refunds, Tips etc...
  • Page 7 7 Quick reference guide Trouble shooting Hardware faults The terminal does not turn on Check the battery (is it discharged, is it connected) A full discharged battery can take long charging time to recover Connect terminal to terminal power supply or put it on powered base and check if the battery symbol is flashing or moving (= battery charging) Cards not read Check that the magnetic card is swiped correctly (with magnetic band on terminal side).
  • Page 8 Quick reference guide 8 Quick reference guide Let us show you how to read your receipts and statements...
  • Page 9 Quick reference guide 9 Quick reference guide Receipt Example of purchase transaction record XXXX Merchant 123 Sydney Street Your business name and address North Sydney NSW 2060 Merchant Copy Date and time of transaction 01 FEB 2015 16:00:22 Your merchant ID number MERCHANT ID 4229851 2345678 Your terminal ID number...
  • Page 10 Quick reference guide 10 Quick reference guide Statement Your merchant ID number 12345678 Statement Business Name 2015 period Addressed to indicates the B15847592 Street Number, Street Name date range City, State, Post Code 2015 included on this 12 345 678 901 statement Your business ABN Earn $125 for every business owner you...
  • Page 11 Quick reference guide 11 Quick reference guide Fees set by and paid to Visa and MasterCard Ongoing account keeping fees and other charges Daily settlement amount total ©2017 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names used in this material are the property of their respective owners.
  • Page 12 Need a bit of help? Contact us Visit the ‘Client Support’ page at firstdata.com.au A comprehensive user guide to the EFTPOS terminal can be downloaded on our website. The site is equipped to keep you up to date with news, forms and guides, security and fraud prevention information, access to our online reporting tool and much more.

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