Ingenico Move/5000 Setup Manual

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Follow these steps to set up and use your

Charge the Reader

• Unpack the reader, charger and base or

accessories.

• Make sure the reader is powered OFF.

• Connect wall/power charger to the card

reader directly [A] or to a base [B], [C].

• Charge for 16 hours.

Set up the Reader

• If using Wi-Fi to process payments, a

base isn't required, but you may have

purchased a charging base (images A and

B). Follow instructions on page 2.

• If using Bluetooth to process payments,

you need a communications-enabled

base to connect the base via Ethernet.

Follow instructions on page 3.

Move/5000

Setup Guide

Move/5000 card reader.

Move/5000

Wall Charger

Base bottom

(for charging port)

Charge-only base

Move/5000 with

Communications base

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Page 1 Move/5000 Setup Guide Follow these steps to set up and use your Move/5000 card reader. Move/5000 Charge-only base Charge the Reader • Unpack the reader, charger and base or accessories. • Make sure the reader is powered OFF. • Connect wall/power charger to the card reader directly [A] or to a base [B], [C].
Page 2 Move/5000 Wi-Fi Setup Prepare to connect the Move/5000 to a Wi-Fi router or network name: • Make sure the reader is charged, plugged in and powered ON. If you purchased a charging base, plug the charging cord into the port Move/5000 on the base and place the card reader on the base to charge.
Page 3 Move/5000 Bluetooth Base Pairing If you purchased the base with the Move/5000, it will already be paired. No further setup is required. Otherwise, continue with the setup instructions. Prepare to connect the Move/5000 to a Bluetooth base: • Ethernet-Bluetooth support requires that the reader is paired with the base.
Page 4 Use a separate router to provide Wi-Fi to your customers. Troubleshooting For additional troubleshooting and best practices for optimum performance, please visit chase.com/POShelp and select Move/5000. Merchant services are provided by Paymentech, LLC (“Chase”), a subsidiary of JPMorgan Chase Bank, N.A. 133856 20-1682 0520 ©2020 JPMorgan Chase &...