Ingenico MOVE/5000 Quick Reference Manual
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Also See for MOVE/5000:
- Quick start manual ,
- User manual (60 pages) ,
- Quick reference manual (40 pages)
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Summary of Contents for Ingenico MOVE/5000
- Page 1 Welcome to Till Payments Merchant Services W W W . T I L L P A Y M E N T S . C O M...
- Page 2 2 Quick reference guide Quick Reference Guide FOR INGENICO MOVE/5000 TERMINAL...
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Page 3: Get To Know Your Terminal
3 Quick reference guide Get to know your terminal Contactless Reader Printer Menu Screen Press the grey key with symbol Press F2 to scroll down and F3 to scroll up on the touch screen, or press the menu item number on the keypad Cancel: Press the red CANCEL key... -
Page 4: How To Process A Refund
4 Quick reference guide How to complete a Sale Enter the sale amount from idle / home screen and press ENTER Ask customer to TAP, INSERT or SWIPE their card Where prompted by terminal, ask customer to select their account type: Cheque, Savings or Credit When prompted allow customer to enter their PIN and press ENTER Note: Contactless cards do not require a PIN or signature for amounts under $100. - Page 5 5 Quick reference guide How to print a Transaction List This will print a list of all transactions processed since the last settlement Press MENU key on the home screen, and press 2 for Print, then press 2 for Reports, then press 1 for Audit.
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Page 6: Additional Functions
6 Quick reference guide Additional Functions Press the Func key, the Function Number and ENTER to perform the following PINPad functions Function No. Description Function No. Settlement Display Transaction Totals Print Tip Report Continue to press ENTER Note: This is only to view all totals, such as available if your terminal Sales, Refunds, Tips etc... -
Page 7: Hardware Faults
7 Quick reference guide Trouble Shooting Hardware faults The terminal does not turn on Check the battery (is it discharged, is it connected) A full discharged battery can take long charging time to recover Connect terminal to terminal power supply or put it on powered base and check if the battery symbol is flashing or moving (= battery charging) Cards not removed Check that the magnetic card is swiped correctly (with magnetic band on terminal side). - Page 8 8 Quick reference guide “ Let Us Show You How to Read Your Receipts and Statements”...
- Page 9 9 Quick reference guide Receipt Example of purchase transaction record XXXX Merchant 123 Sydney Street Your business name and address North Sydney NSW 2060 Merchant Copy Date and time of transaction 01 FEB 2019 16:00:22 MERCHANT ID 4229851 2345678 Your merchant ID number TERMINAL ID 12345678 Your terminal ID number...
- Page 10 10 Quick reference guide MERCHANT STATEMENT TAX INVOICE For all inquiries, please call: 1300 369 692 Your merchant ID number Merchant Number 12345678 Business Name Statement Period 1 - 30 june, 2019 Addressed to period Invoice Nuamber B15847592 Street Number, Street Name indicates the City, State, Post Code date range...
- Page 11 11 Quick reference guide MERCHANT STATEMENT TAX INVOICE Fees set by and paid to Visa and MasterCard Credit Card Interchange Billed Scheme Category No. of Txns Value of Txns Per Tran Rate %Rate Visa AU ELECTRONIC $6,399.36 1.0230% $65.47 Visa AU CORPORATE $3,192.55 1.3200%...
- Page 12 Need a bit of help? Contact us Visit the ‘Resources’ page at www.tillpayments.com A comprehensive user guide to the EFTPOS terminal can be downloaded on our website. The site is equipped to keep you up to date with news, forms and guides, security and fraud prevention information, access to our online reporting tool and much more or call 1300 369 692...
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