Ingenico Desk/3500 Compact Quick Start Manual

Digital Payments
for a Trusted World
Desk / 5 000 Autonom*
PURCHASE
1 Pressing the green <OK> button switches the terminal on.
2 The button opens the main menu.
3 Pressing <1> opens the transaction menu.
4 Push the <1> button. "Purchase" is activated.
5 Enter the amount and confirm with <OK>.
The amount is separated (e.g. euros/cents) with a period.
Amounts less than "1" are registered with a "0." at the beginning.
6 Depending on the card type, it must be inserted in the chip card reader, held up
to the contactless reader or pulled through the magnetic swipe reader. If the
customer uses the wrong reader for his or her card, that person is instructed to
use the proper reader.
7 The amount is displayed for the customer to read. When using a card with an
associated PIN, the customer is instructed to enter the PIN code (4 to 6 digits)
and confirm with <OK>.
When using a card without a PIN, only the amount must be confirmed.
Generally, customers do not need to do anything further for a contactless payment
of a small amount.
The transaction can be interrupted by pressing
"Please return trm. to cashier" with the upper left function key, so that terminal
switches back to basic state.
8 Payments are processed and, when appropriate, authorised online.
Chip cards: The card must remain inserted in the chip reader during the
transaction until the instructions appear to remove the card.
9 Receipt is printed out. Please follow the terminal's instructions:
If the customer's signature is necessary, request that he or she provide one.
10 To print a copy of the receipt: Push the <1> button.
To not print a copy of the receipt: Push the <2> button.
If no button is pushed, a copy is automatically printed after 10 seconds.
* Desk/5000 Autonom consists of two units, the merchant unit (Desk/5000) and the client terminal (Desk/1600). All customer interactions
are to be handled via the customer terminal.
Desk / 3 500 Compact
Desk / 5 000 Compact
Move / 3 500 Portable
Move / 5 000 Portable
Quick guide
. Please confirm the message
1: Transactions
1: Purchase
<Amount>
<PIN>
1: Copy
or
2: No copy
1