Blackberry R6020GW Installation And Getting Started Manual
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Blackberry R6020GW Installation And Getting Started Manual

Blackberry R6020GW Installation And Getting Started Manual

900/1900 mhz gsm/gprs networks
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Installation and Getting Started
Guide
BlackBerry World Band
Model No: R6020GW
900/1900 MHz GSM/GPRS Networks

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  • Page 1 Installation and Getting Started Guide BlackBerry World Band Model No: R6020GW 900/1900 MHz GSM/GPRS Networks...
  • Page 2 ASY-xxxxx-001 At the time of printing, documentation complies with Applications version 3.1.0.25. © 1997-2001 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected', the “envelope in motion”...

  • Page 3: Table Of Contents

    FCC compliance statement (USA) ................14 Industry Canada Certification..................15 Important safety/compliance information for European users......16 Welcome to your wireless solution ................19 Understanding your BlackBerry solution...............20 Is this the correct guide for me? ................22 About this guide......................23 Contents of your package ..................24 System requirements ....................25...
  • Page 4 Additional components.....................64 Configuring handheld options.................66 Using cut, copy, and paste ..................67 Summary and tips ......................68 Using the desktop software ..................69 Backing up files from your handheld to your desktop ........69 Loading handheld applications ................71 Using the Intellisync™ tool ..................73 Additional features for integrating with an enterprise email account....75 Configuring email reconciliation ................75 Configuring email redirection settings ..............77 Summary ........................80...
  • Page 5 Resetting the handheld....................115 Specifications........................117 Index ..........................119...

  • Page 7: Important Safety Information

    Important safety information Please read these safety and operation instructions provided in this manual before operating the BlackBerry Wireless Handheld, its docking/charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use. Note See “Important safety/compliance information for North American users” on page 11 for more information on safety regulations for your North American handheld.
  • Page 8 Important safety information ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker.
  • Page 9 Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. Liquids and foreign objects: Never push objects of any kind into the BlackBerry Wireless Handheld or its cradle through openings as they may short-out parts and this may result in a fire or electric shock.
  • Page 10 Important safety information High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

  • Page 11: Important Safety/Compliance Information For North American Users

    Important safety/compliance information for North American users ELECTRICAL SAFETY This handheld (model number R6020GW) is intended for use when supplied with power or charging from the Charging Cradle ASY-04056-001 (ordered as ACC-04056-001) with US Power Adapter unit PWR-03846-003, or Travel Charger...
  • Page 12 Important safety information SPECIFIC ABSORPTION RATE DATA THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 13 Important safety information can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR6020GW. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http:// www.wow-com.com.

  • Page 14: Fcc Compliance Statement (Usa)

    Important safety information FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.

  • Page 15: Industry Canada Certification

    Important safety information Industry Canada Certification This device complies with Industry Canada RSS 133, under certification number xxxxxx-R6020GW. Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES- 003 of Industry Canada.

  • Page 16: Important Safety/Compliance Information For European Users

    BlackBerry Wireless Handheld charging units. Retain these instructions for future use. ELECTRICAL SAFETY This handheld (model number R6020GW) is intended for use when supplied with power or charging from the Charging Cradle ASY-04056-001 (ordered as ACC-04056-001) with UK type D Power Adapter unit PWR-03846-001, European...
  • Page 17 EU REGULATORY CONFORMANCE Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 19: Welcome To Your Wireless Solution

    Welcome to your wireless solution BlackBerry™ is an end-to-end wireless email solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network.

  • Page 20: Understanding Your Blackberry Solution

    With this option, a new email account, which is provided by your service provider, accompanies your handheld. This new email account is a personal and private Internet /web-based email account that can be viewed using the BlackBerry Web Client. All email messages are stored in this account.
  • Page 21 BlackBerry Enterprise Server Software. You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool.

  • Page 22: Is This The Correct Guide For Me

    Is this the correct guide for me? This Installation and Getting Started Guide is the correct guide for you if you have little or no experience with operating a BlackBerry Wireless Handheld or the BlackBerry Desktop Software. This guide provides installation instructions, getting started information, and basic procedures to help familiarize yourself with both the handheld and the desktop software.

  • Page 23: About This Guide

    — software with a new email account or an existing ISP account, you configure your email settings on the BlackBerry Web Client. For information on configuring and using the Web Client, click Help in any Web Client window. About this guide This guide provides information for operating your handheld and installing and using the desktop software.

  • Page 24: Contents Of Your Package

    • Headset (optional) • Holster • BlackBerry Wireless Handheld Installation and Getting Started Guide • Quick Reference Card • Installation CD containing desktop software and online Handheld User Guide You must use a Subscriber Identity Module (SIM) card with your handheld. This card may be provided in your package when you receive it.

  • Page 25: System Requirements

    Domino Internet Integration with To set up your BlackBerry Web Client account, you must have access to the Internet. You must also have Netscape Navigator version 4.08, new or ISP email 4.58, or later patches, or Microsoft Internet Explorer version 5.01, 5.5, account or later patches.

  • Page 27: Getting Started

    Getting started To start using your handheld, you will need to perform some basic setup tasks. To send and receive email messages, you should set up your computer by installing the desktop software and connecting your handheld to your computer. Then you can customize your installation for your specific integration option.

  • Page 28: Using Your Handheld With Multiple Service Books

    Integration with If you are integrating your desktop software with a new or ISP email account, you must activate your BlackBerry Web Client account. Refer new or ISP email to “Integrating with a new or ISP email account” on page 38 for more account information.

  • Page 29: Charging Your Handheld

    Getting started — Charging your handheld Charging your handheld Your handheld is powered by an external rechargeable lithium battery. This battery is stored on the back of your handheld; you can remove it, if you want. Before operating your handheld, familiarize yourself with proper battery use and care by reading the safety information in this guide.
  • Page 30 Getting started — Charging your handheld To charge your handheld Before using your handheld, and whenever your handheld’s battery is low, follow this procedure to charge the battery. Insert your handheld in the cradle by aligning the connector port on the bottom edge of your handheld with the connector prongs of the cradle.

  • Page 31: Turning Off And Turning On Your Handheld

    Getting started — Turning off and turning on your handheld Turning off and turning on your handheld To turn off your handheld, press and hold the silver key. You can also click the Turn Power Off icon on your handheld’s Home screen. WARNING If you turn off your handheld using the silver key or the Power Off icon on the Home screen, Calendar reminders and Alarm notifications do not turn on...

  • Page 32: Turning On And Turning Off The Radio

    Getting started — Turning on and turning off the radio To insert the SIM card If your SIM card is attached to a larger carrier, carefully break the card out of its carrier. Remove the battery cover and the battery from your handheld. Slide the SIM card cover to the left and lift up the right side of the cover.

  • Page 33: Registering With The Network

    Getting started — Registering with the network You will notice that the Turn Wireless On icon is an antenna, but when you click the icon, the function name changes to Turn Wireless Off and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or in any place where your handheld may interfere with other radio transmissions and frequencies.

  • Page 34: Installing The Desktop Software

    Getting started — Installing the desktop software Click the trackwheel to view the menu. Click Register Now. A message confirms that the registration message was sent. If you are in an area of wireless coverage sufficient for receiving email messages, the registration message should arrive within a few seconds.
  • Page 35 Getting started — Installing the desktop software Insert the BlackBerry Desktop Software installation CD in your CD-ROM drive. On the Windows taskbar, click Start and click Run. In the Open field, type d:\setup.exe where d is the name of your CD-ROM drive. Press Enter. The Welcome screen appears.

  • Page 36: Connecting To The Desktop Software

    Ensure that you have properly installed the desktop software. If it is not already open, start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. If a password is enabled on your handheld, you must type it on your Note handheld before you can connect to your desktop.

  • Page 37: Integrating With An Enterprise Email Account

    Getting started — Integrating with an enterprise email account On the Options menu, click Serial Settings. The Settings window appears. Click Detect to confirm your handheld’s connection to the desktop software. A message appears confirming the connection to your handheld. Click OK. Note A dialog box with the message Handheld not found will appear on your computer if the desktop software cannot detect your handheld on a serial...

  • Page 38: Redirecting Email

    Ask your system administrator whether your company is using the BlackBerry Enterprise Server software to redirect your email. You do not need to run the BlackBerry Desktop Redirector if you are enabled on the BlackBerry Enterprise Server. Integrating with a new or ISP email account If you have integrated your desktop software with a new or ISP email account, you must activate your account to send and receive email messages.

  • Page 39: Sending A Test Email Message

    Getting started — Sending a test email message activate your account, set filters for email redirection, customize the auto signature, and turn off email redirection. For details on how to perform any of the functions on the web site, click Help on any of the site’s web pages.

  • Page 40: Reading Your Test Email Message

    Getting started — Reading your test email message Type a subject, such as Test, and press . Type your message. After your ENTER message is complete, click the trackwheel to view the menu. Click Send. You return to the Messages screen. If you are in an area of wireless coverage sufficient to send email messages, a check mark will appear beside the message within a short period of time.

  • Page 41: Setting The Date And Time

    Getting started — Setting the date and time After you have finished reading your message, press to return to the Messages screen. Press again to return to the Home screen. Setting the date and time After you have sent and received your first wireless email message, you should set your handheld’s date and time so that messages, phone calls, and saved web pages appear with the correct time stamp.

  • Page 42: Using Password Protection

    Getting started — Using password protection Click the trackwheel to view the menu. Click Save Options. You return to the Device Options screen. The information that you set in the Time, Time Format, and Date fields determines how the date and time appear on the Home, Calendar, Messages, Saved Messages, Search, and password security screens.
  • Page 43 Getting started — Using password protection Lock icon on the Home screen. (The Lock icon will only appear after you have set a password.) You should lock your handheld if you leave it unattended. If you do not want the password security screen to appear, you must disable your password on the Security screen.
  • Page 44 Getting started — Using password protection Click Security. The Security screen appears. In the Password field, press SPACE to enable the password. A dialog box appears, prompting you to type a password with at least four characters. Click the trackwheel when you are finished.
  • Page 45 Getting started — Using password protection On the password security screen, roll the trackwheel. The Device is locked dialog box appears. Click Unlock. The Enter password dialog box appears. Type your password and click the trackwheel. Note When the handheld is locked, you can make an emergency call. On the password security screen, roll the trackwheel.
  • Page 46 Getting started — Using password protection Type a new password with at least four characters. Click the trackwheel when you are finished. You will have to type your new password again to verify it. Click the trackwheel to view the menu. Click Save Options. You return to the Device Options screen with your password changed.

  • Page 47: Summary

    Getting started — Summary Click the trackwheel to view the menu. Click Save Options. You return to the Device Options screen with the password disabled. Summary In this chapter, you learned the steps that are required to configure your handheld. You can charge the battery, insert the SIM card, register with the network, and install the desktop software.

  • Page 49: Getting To Know Your Handheld

    Getting to know your handheld This chapter will help you get acquainted with your handheld. Using the keyboard and trackwheel Your handheld’s keyboard provides access to all of the standard alphabetic characters. The keyboard also features nine special keys: (delete), BACKSPACE , two keys,...
  • Page 50 Getting to know your handheld — Using the keyboard and trackwheel Function Scrolling and selecting • Roll the trackwheel with your thumb to scroll up and down through screen lines, fields, and menu items. TRACKWHEEL • Click the trackwheel with your thumb to open menus and select options.
  • Page 51 Getting to know your handheld — Using the keyboard and trackwheel Function Scrolling horizontally and changing options • Hold while rolling the trackwheel to move the cursor horizontally across lines. ROLL • Hold while rolling the trackwheel to scroll through field options.
  • Page 52 Getting to know your handheld — Using the keyboard and trackwheel Function Activating CAP lock • Press to activate capital letter-lock mode. Any ALT + CAP key that you press will be capitalized. (RIGHT SHIFT) • Press either key again to return to regular mode. SHIFT An “up arrow”...
  • Page 53 Getting to know your handheld — Using the keyboard and trackwheel Function Deleting characters to the right of the cursor; deleting messages • Press to erase characters to the right of the cursor. • With one or more characters selected, press to delete only those characters.

  • Page 54: Activating Backlighting

    Getting to know your handheld — Activating backlighting Activating backlighting In low-light conditions, you can increase readability of the LCD screen and keyboard by using the backlighting feature. To activate backlighting, press the silver key once. If you do not press any keys or use the trackwheel for ten seconds, backlighting will shut off automatically.
  • Page 55 Getting to know your handheld — Navigating functions Address Book function menu To select a menu item, use the trackwheel to scroll to the item, then click the trackwheel. If you decide not to use the menu, you can close it by pressing To scroll through options The handheld often has several means to perform the same action, such as using shortcut keys instead of the menu or the trackwheel.
  • Page 56 Getting to know your handheld — Navigating functions To use links When you receive a message, your handheld will recognize text entered as phone numbers, web site addresses, and email addresses and convert them into links. When you select an underlined link and click the trackwheel to view the menu, you can choose to dial the phone number, browse the web site, or send an email or SMS message to your contact, based on the link you have selected.
  • Page 57 Getting to know your handheld — Navigating functions Icon Description Address Book Store your personal directory of contact information, such as fax numbers, multiple phone numbers, and email addresses. Use the Search tool to locate a specific contact. Calendar Keep track of appointments using Day, Week, or Month view. Tasks Add, edit, and delete tasks, and mark tasks as complete.
  • Page 58 Getting to know your handheld — Navigating functions Icon Description Turn Wireless On/Turn Wireless Off Turn off the handheld’s radio when it may interfere with other radio communications, such as when on an airplane, or whenever you prefer not to receive messages. You will not be able to send or receive messages, place or answer phone calls, or browse web pages until you turn the radio on again.
  • Page 59 Getting to know your handheld — Navigating functions Icon Description -lock mode is active Unread message waiting Roaming indicator (If the roaming indicator appears next to the network type, you are roaming into another network’s coverage area that does not belong to your home network; contact your service provider for more information.) Alarm is set Network status icons...
  • Page 60 Getting to know your handheld — Navigating functions Icon Description Your handheld is not in an area of wireless coverage. You cannot send or receive email or SMS messages, place or answer phone calls, or browse web pages. You can continue to use your handheld’s other functions.
  • Page 61 Getting to know your handheld — Navigating functions Icon Description Email message has been filed (You can only file messages if you have integrated your handheld with an enterprise email account.) Importance level of email message is high Phone icons These icons appear on the screen to provide additional information about the Phone function.
  • Page 62 Getting to know your handheld — Navigating functions Icon Description Indicates a voice mail message waiting in your voice mailbox; if you have voice mail enabled on your account, this icon appears on the Home screen If you have voice mail enabled on your account, this icon, with the text Voicemail, appears beside the unopened message you receive when a new voice mail message is Voicemail...
  • Page 63 Getting to know your handheld — Navigating functions Icon Description Appointment has text entered in the Notes field Appointment recurs Appointment is an all-day event Task icons These icons appear on the Tasks screen to provide additional information on a task’s status.

  • Page 64: Additional Components

    Getting to know your handheld — Additional components Navigational icons These icons appear on the screen to indicate positions within fields, lists, menus, and screens. Icon Description Cursor position More items are available above; scroll up with the trackwheel to view them More items are available below;...
  • Page 65 Getting to know your handheld — Additional components You can use the handheld’s Phone function while it is in the holster. Refer to the Handheld User Guide for more information on using the Phone function while the handheld is in the holster. Cradle/Charger The cradle provides a link between your handheld and your computer, so that you can use the desktop software provided with your package.

  • Page 66: Configuring Handheld Options

    Getting to know your handheld — Configuring handheld options Configuring handheld options After you are familiar with your handheld, you should configure some of its basic options. To select a notification profile You can select the way in which your handheld notifies you of messages, phone calls, appointments, and alarms.

  • Page 67: Using Cut, Copy, And Paste

    Getting to know your handheld — Using cut, copy, and paste Auto On/Off fields The Auto On/Off screen contains the following fields: Weekday On: Configure the handheld to turn on automatically at a specific time on weekdays. Weekday Off: Configure the handheld to turn off automatically at a specific time on weekdays.

  • Page 68: Summary And Tips

    Getting to know your handheld — Summary and tips To paste text in a message On the Home screen, click the Compose icon. The To: screen appears. While composing a message, place your cursor where you would like to paste the text.

  • Page 69: Using The Desktop Software

    Using the desktop software This chapter explains how to use the desktop software to maximize your handheld’s functionality. The desktop software can synchronize contacts, appointments, memos, and tasks between your handheld and desktop. You can also back up any important information from your handheld to your desktop, edit the Address Book and AutoText files, restore data to your handheld, and load new applications.
  • Page 70 To back up files from your handheld to your desktop Insert your handheld in the cradle. If a password is enabled on your handheld, you must type it before you can connect to your desktop. In the BlackBerry Desktop Manager, double-click the Backup and Restore icon. The Backup and Restore window appears.

  • Page 71: Loading Handheld Applications

    The handheld must be connected to your computer before you can load new software. In the BlackBerry Desktop Manager, double-click the Application Loader icon. The Welcome to Application Loader window appears. Click Next to start loading new software onto your handheld.
  • Page 72 Using the desktop software — Loading handheld applications After the desktop software reads the handheld's configuration, your handheld's LCD screen displays Loader activity. At the same time, the Handheld Application Selection window appears on your desktop. Each application is listed (along with its file size) preceded by a check box and followed by an action.

  • Page 73: Using The Intellisync™ Tool

    Using the desktop software — Using the Intellisync™ tool A summary screen appears, listing the actions that will take place during the loading process. If you want to erase the applications and/or the application data from your handheld, click Advanced. The Handheld Data Preservation window appears.
  • Page 74 To configure PIM synchronization Insert your handheld in the cradle. If a password is enabled on your handheld, you must type it before you can connect to your desktop. In the BlackBerry Desktop Manager, double-click the Intellisync icon. The Intellisync window appears.

  • Page 75: Additional Features For Integrating With An Enterprise Email Account

    To configure email reconciliation Insert your handheld in the cradle. If a password is enabled on your handheld, you must type it before you can connect to your desktop. In the BlackBerry Desktop Manager, double-click the Intellisync icon. The Intellisync window appears.
  • Page 76 Using the desktop software — Configuring email reconciliation moves and deletes, email messages filed or deleted on your desktop or your handheld are filed or deleted on the other system as well. The handheld and the desktop are synchronized. Note If you select Synchronize moves and deletes, you must select whether your handheld or your desktop should dominate if a message has been filed or deleted on both your handheld and your desktop.

  • Page 77: Configuring Email Redirection Settings

    To configure email redirection settings Insert your handheld in the cradle. If a password is enabled on your handheld, you must type it before you can connect to your desktop. In the BlackBerry Desktop Manager, double-click the Redirector Settings icon. The Redirector Settings window appears with General, Filters, Security, and Advanced tabs.
  • Page 78 Note If you are not receiving some email messages on your handheld and are using the BlackBerry Enterprise Server to redirect your email, check with your system administrator to see if any filters have been applied at the server level. Any filters created on the server override those you create on your desktop.
  • Page 79 Using the desktop software — Configuring email redirection settings Insert your handheld in the cradle. If a password is enabled on your handheld, you must type it before you can connect to your desktop. In the BlackBerry Desktop Manager, double-click the Redirector Settings icon. The Redirector Settings window appears.

  • Page 80: Summary

    Using the desktop software — Summary Summary In this chapter, you learned how to use the desktop software, update your handheld’s applications, back up and restore information, and synchronize PIM applications. Installation and Getting Started Guide...

  • Page 81: Using Your Handheld's Functions

    Using your handheld’s functions This chapter provides basic information on and procedures for using the handheld’s functions. You will learn how to send and receive email and SMS messages, how to place and answer phone calls, how to add Address Book entries, appointments, memos, and tasks, and how to use the Calculator and the Browser.
  • Page 82 Using your handheld’s functions — Adding addresses Note You can save up to three email addresses for the same Address Book entry. To add another email address, click the trackwheel to view the menu and click Add Email Address. An additional Email field appears on the New Address screen.
  • Page 83 Using your handheld’s functions — Adding addresses Email: Type your contact’s email address. This field accepts letters, numbers, and symbols. You can press the key once to insert the “@“ sign; press it again to SPACE insert a “.“ (period). If you continue to press , you can continue to insert SPACE periods.

  • Page 84: Composing Messages

    Using your handheld’s functions — Composing messages State/Prov: Type your contact’s state or province. This field accepts letters, numbers, and symbols. ZIP/Postal Code: Type your contact’s ZIP code or postal code. This field accepts letters, numbers, and symbols. You must use to type numbers in this field.
  • Page 85 Using your handheld’s functions — Composing messages Type a subject in the subject line and press . Type your message. After ENTER your message is complete, click the trackwheel to view the menu. Click Send. You return to the Messages screen. If you are in an area of wireless coverage sufficient for sending email messages, a check mark will appear beside the message within a short period of time.
  • Page 86 Using your handheld’s functions — Composing messages To send your message from your new or ISP email account, click Send from Web Client. You return to the Messages screen. The message is sent from the account that you selected. Your default service will appear first on the menu. If you are replying to or forwarding a message, you cannot select the service Note from which you want to send the message.

  • Page 87: Using Autotext

    Using your handheld’s functions — Using AutoText Note If the Address Book entry for your recipient contains multiple phone numbers, you will be prompted to select the one to which the SMS message should be sent. Click the number that you want to use. Type your message.
  • Page 88 Using your handheld’s functions — Using AutoText frequently used phrases or messages with a few keystrokes, correct commonly misspelled words, replace abbreviations and acronyms with complete words, and insert punctuation marks and symbols in your message without using or the symbols library.

  • Page 89: Reading Messages

    Using your handheld’s functions — Reading messages Note You can also add, edit, and delete AutoText entries. Refer to the Handheld User Guide for more information. You can also use AutoText entries in your SMS messages to insert a phrase from one keyword.
  • Page 90 Using your handheld’s functions — Reading messages File Message: This action files the current email message in a folder that you specify. If you synchronize your handheld with your desktop, email messages filed on your handheld are moved to the corresponding desktop folder. Refer to the online Handheld User Guide for more information on filing messages.
  • Page 91 Using your handheld’s functions — Reading messages the open email message with the qualified address (the full SMTP email address for the contact) showing and if the contact is included in your Address Book. Add to Address Book: This action adds the sender of the email message to your Address Book.
  • Page 92 Using your handheld’s functions — Reading messages Select a received SMS message and click the trackwheel to view the menu. Click Open. The new message appears on your screen at the top of a session view. A session view shows the previous messages sent to or received from the contact, allowing you to read your SMS message in context.

  • Page 93: Using The Phone Function

    Using your handheld’s functions — Using the Phone function at the top of the open SMS message with the friendly name (a person’s name as it appears in an email list or address) showing. Show Friendly Name: This action shows the first and last name of the sender or the recipient.
  • Page 94 Using your handheld’s functions — Using the Phone function Select an existing contact (or add a new one if necessary) and click the trackwheel to view the menu. Click Call. If you have specified more than one phone number for a contact, your Note contact’s phone number and the type of phone number will not appear on the menu.
  • Page 95 Using your handheld’s functions — Using the Phone function If you are composing an email or an SMS message or are in one of the Note handheld’s other functions when you receive a phone call, the action will be interrupted until you answer or ignore the phone call. If you answer the phone call, the Phone screen appears.

  • Page 96: Adding Tasks

    Using your handheld’s functions — Adding tasks Note You must subscribe to a call waiting service for the Answer and Hold, Answer - Drop Current, and Answer - Hold Current options to appear when you receive an incoming call. If your handheld is in the holster when you are notified of a new phone call, you can ignore the call by removing your handheld from its holster and quickly replacing it.
  • Page 97 Using your handheld’s functions — Adding tasks Click the trackwheel to view the menu. Click New Task. The New Task screen appears. Type the information for the task. Press after each field. ENTER In the Status, Priority, and Due fields, use to scroll through your SPACE options.

  • Page 98: Adding Memos

    Using your handheld’s functions — Adding memos Priority: Select the priority of the task. Your options are Normal, Low, and High. By default, this option is set to Normal. Note If you set the Priority field to High, an exclamation mark appears beside the task on the Find screen.

  • Page 99: Using The Calculator Function

    Using your handheld’s functions — Using the Calculator function After you have composed the memo, click the trackwheel to view the menu. Click Save Memo. You return to the Find screen where your new memo appears in alphabetical order. To save your memo, you must include a title. Note You can also view, edit, and delete memos.
  • Page 100 Using your handheld’s functions — Adding appointments In the Duration field, set the length of time for which the appointment will occur. When you modify this field, the End field will automatically reflect the changes. In the Reminder field, set how much time in advance you want to be notified of the appointment.

  • Page 101: Enabling Wireless Calendar Synchronization

    Using your handheld’s functions — Enabling wireless calendar synchronization Note If you set your appointment to recur weekly, you can specify the day of the week on which it should recur. If you set your appointment to recur monthly or yearly, you can set whether you want the appointment to recur on the exact date or on the relative date.
  • Page 102 You should also back up your handheld Calendar. Refer to the Backup and Restore Online Help for more information. To enable wireless calendar synchronization, you must configure the BlackBerry Desktop Software’s Intellisync tool to synchronize with a particular translator. The desktop software will perform an initial serial synchronization, then will enable wireless calendar synchronization.

  • Page 103: Using The Browser Function

    Using your handheld’s functions — Using the Browser function Ensure that the check box beside the Calendar application is selected and click OK. You return to the Intellisync window. In the Synchronize now section at the top of the window, select Synchronize PIM check box.
  • Page 104 Using your handheld’s functions — Using the Browser function wireless coverage indicator. You might be able to browse web pages if GSM appears. Note Depending on your service provider’s plan, some functions may not be available on your handheld. Contact your service provider or network operator for more information on available services.
  • Page 105 Using your handheld’s functions — Using the Browser function The requested web page appears. Note If Get Link does not appear on the menu, you have not correctly selected a link. Scroll to the link again and click the trackwheel to view the menu. Click Get Link.

  • Page 106: Summary

    Using your handheld’s functions — Summary Select the bookmark for the web page that you want to view. Click the trackwheel to view the menu. Click Get Link. The requested web page appears. Note In the Browser function, you can also create bookmark subfolders, add, edit, and delete bookmarks, save web pages and requests to your Messages screen, and set your Browser options.

  • Page 107: Frequently Asked Questions

    Frequently asked questions This chapter includes answers to questions frequently asked about the handheld. Refer to the online Help in the desktop software for more FAQs on the handheld and the desktop software. Alarm Why is my alarm not notifying me? •...

  • Page 108: Browser

    Refer to the Redirector Settings Online Help for more information. account Integration with Set filter rules on the BlackBerry Web Client to specify which email messages should be forwarded to your handheld. Refer to the new or ISP email BlackBerry Web Client Online Help for more information.

  • Page 109: Storage

    Frequently asked questions — Storage may be sent to your handheld. If a second service book is received, a book icon appears on the Home screen. If the book icon appears, you should manually accept the second service book. To accept the new service book, on the Home screen, click the Options icon. The Device Options screen appears.

  • Page 110: Home Screen

    Frequently asked questions — Home screen To reactivate your handheld, insert your handheld in the cradle (as you did when you first received your handheld) and recharge the battery. All of your stored addresses and messages will be preserved while your handheld is turned off.

  • Page 111: Messages

    Frequently asked questions — Messages Messages Why did I have two email messages on my handheld before I turned on the radio? These email messages are previously loaded on your handheld and contain information to help you learn about your handheld when you first receive it. As soon as you turn on the radio, a third email message should arrive, indicating that the handheld is registered on the wireless network.

  • Page 112: Phone

    Frequently asked questions — Phone • Ensure that the Repeat Notification field for your selected profile is set to Low, Medium, or High so that you are reminded of unopened messages on your handheld. Refer to the online Handheld User Guide for more information on customizing notification profiles.

  • Page 113: Enterprise Email Account Faqs

    Redirector to forward your email, your computer must be on whenever you Exchange want to receive messages on your handheld. If your company is using the BlackBerry Enterprise Server to forward your email, you do not need to leave your computer turned on. •...

  • Page 114: New Or Isp Email Account Faqs

    BlackBerry Enterprise Server. If you are in an area of low wireless coverage and you read a message on your desktop, the BlackBerry Enterprise Server may not recognize the message as unopened.

  • Page 115: Removing The Desktop Software

    To remove the desktop software Close the desktop software if it is running. Microsoft If you are using the BlackBerry Desktop Redirector to forward your email messages to your handheld, you must close it before removing the desktop Exchange software.
  • Page 116 Frequently asked questions — Resetting the handheld normal operation. The reset hole is located in the information label on the back of your handheld. Note You can also reset your handheld by simultaneously pressing SHIFT BACKSPACE If you reset your handheld, messages and other information stored on your handheld will not be lost.
  • Page 117 Specifications Mechanical properties Weight: Approximately 145 g/5.3 oz Size (LxWxH): 119 x 76 x 17 mm 4.6” x 3.0” x 0.70” Memory: 8-MB Flash memory 1-MB SRAM Display and control features Display: Full graphic LCD with backlighting, 160x160 pixel viewing area; backlit keyboard; option of 16, 18, or 20 lines per screen Controls: Thumb-operated “roll-and-click”...
  • Page 118 Specifications SIM interface: Supports 3V SIMs Temperature Operating: 0°C to 50°C / 32°F to 122°F Storage: 10°C to 25°C / 50°F to 77°F Radio specifications Networks: GSM 900/PCS 1900 Power class: Class 4 (GSM 900), Class 1 (PCS 1800) as defined in GSM 02.06 Frequency Transmitting:...
  • Page 119 57 battery FAQs, 107 charging, 30 notification and turning off the FAQs, 107 handheld, 31 low, 30 ALT key recharging, 30 description, 50 before you begin, 27 use with other keys, 52 BlackBerry solution use with trackwheel, 51...
  • Page 120 Index integration with enterprise changing account, 21 text, 68 integration with ISP account, 20 changing SIM cards, 38, 43 integration with new email charger, description of, 65 account, 20 charging bookmarks length of charge, 30 using, 105 your handheld, 30 Browser clearing fields accepting service books, 108...
  • Page 121 Index 121 Application Loader, 71 Backup and Restore, 69 date and time CD, 64 fields, 42 Handheld User Guide, 22 setting, 41 installing, 34 deleting online Help, 22 original text from reply messages, removing, 115 system requirements, 25 text, 67 using, 69 description disabling...
  • Page 122 Index using cut, copy, and paste in, 67 using, 81 emergency calls, 45 enabling auto on/off, 67 getting started password security screen, 43 setting up your handheld, 27 wireless calendar synchronization, ending calls, 96 handheld enterprise email account Address Book icons, 62 additional desktop software Browser icons, 63 features, 75...
  • Page 123 Index 123 turning off, 31 turning on, 31 key assignment chart, 49 unlocking, 44 keyboard user guide, 22 description, 49 using functions, 81 hot keys, 49 headset, description of, 65 holster, description of, 64 Home screen LCD screen description, 31 backlighting, 54 Home screen, FAQs, 110 description of, 54...
  • Page 124 Index pasting text in a message, 68 network Phone registering, 33 answer options, 95 status icons, 59 answering calls, 94 new email account, integration, 20 description of, 56 new or ISP email account ending calls, 96 accepting service books, 108 FAQs, 112 activating your account, 38 other functions, 96...
  • Page 125 Index 125 resetting the handheld, 115 Auto On/Off, 66 date and time, 41 notification profiles, 66 password security screen, 44 safety information, 7 setting up saved messages, description of, 56 checklist, 27 integration with enterprise email search messages, description of, 56 account, 28 security integration with new or ISP email...
  • Page 126 Index fields, 97 Browser, 103 other functions, 98 Calculator, 99 status icons, 63 cut, copy, and paste, 67 using cut, copy, and paste, 67 desktop software, 69 functions, 81 text Intellisync, 73 cutting and copying, 67 links, 56 deleting original from reply lock, 44 messages, 90 password protection, 42...

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