Blackberry 850 Installation And Getting Started Manual
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Blackberry 850 Installation And Getting Started Manual

Wireless handheld software version 2.6
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BlackBerry Wireless
Handheld
Software Version 2.6
Installation and Getting Started Guide

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Summary of Contents for Blackberry 850

  • Page 1 BlackBerry Wireless Handheld Software Version 2.6 Installation and Getting Started Guide...
  • Page 2 2.6 and desktop software version 3.6. © 1997-2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion”...

  • Page 3: Fcc Compliance Statement (Usa)

    FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that might cause undesired operation.

  • Page 4: Industry Canada Certification

    Industry Canada Certification The RIM 850 Wireless Handheld™ complies with Industry Canada RSS 119, under certification number 2503 195 366A. IC Class B compliance —This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,”...

  • Page 5: Table Of Contents

    Contents FCC compliance statement (USA) ...3 Industry Canada Certification...4 Important safety information... 7 RIM 850 Wireless Handheld ...10 RIM 857 Wireless Handheld ...11 Welcome to your wireless solution ... 13 Understanding your BlackBerry solution...15 Is this the correct guide for me? ...18 About this guide ...19...
  • Page 6 Using the keyboard and trackwheel...61 Activating backlighting ...66 Navigating the applications...66 Additional components...75 Configuring handheld options...76 Tips for getting to know your handheld...79 Product information... 81 HAPTER RIM 850 Wireless Handheld ...82 RIM 857 Wireless Handheld ...84 Index ... 87...

  • Page 7: Important Safety Information

    Important safety information Please read these safety instructions and the operation instructions provided in this manual and the Handheld User Guide before operating the handheld or its cradle. Retain these instructions for future use. Remember to follow any special regulations governing the use of the handheld and always switch it off in areas where radio devices are forbidden, or when it might cause interference or danger.
  • Page 8 Do not place the handheld or its charging cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It might fall, causing serious injury to a child or adult, and serious damage to the handheld. BlackBerry Wireless Handheld...
  • Page 9 Use only those battery types specified in this Installation and Getting Started Guide. The use of any other batteries might disable the handheld and might be dangerous.Use proper care when disposing of your handheld. As the unit contains a lithium ion cell, neither the handheld nor the lithium ion cell (nor the external battery) should be disposed of in fire.

  • Page 10: Rim 850 Wireless Handheld

    Important safety information RIM 850 Wireless Handheld RIM recommends that you use only single-use alkaline (AA) or rechargeable NiMH batteries in this unit. There is a list in this guide of recommended brands of rechargeable NiMH batteries. The use of any other battery might disable the handheld and might be dangerous.

  • Page 11: Rim 857 Wireless Handheld

    Important safety information Adjust only those controls that are covered in this manual. An improper adjustment of other controls might result in damage and will often require extensive work by a qualified technician to restore the handheld or cradle to its normal operation. Failure to observe all these instructions will void the Limited Warranty, and might lead to suspension or denial of services to the offender, or legal action, or both...
  • Page 12 Failure to observe all safety instructions contained in this manual will void the Limited Warranty, and might lead to suspension or denial of services to the offender, or legal action, or both. BlackBerry Wireless Handheld...

  • Page 13: Welcome To Your Wireless Solution

    Welcome to your wireless solution BlackBerry™ is an end-to-end wireless solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network.
  • Page 14 MemoPad: Add, edit, and delete memos. • Tasks: Add, edit, and delete tasks, and mark tasks as complete. • BlackBerry Browser: Browse and save web pages and view web page addresses. • Printer Manager: Send messages and file attachments to a remote printer and set printer options.

  • Page 15: Understanding Your Blackberry Solution

    BlackBerry Web Client. You can continue to use the Application Loader, Backup and Restore, and Intellisync tools of the BlackBerry Desktop Software. Email redirection settings are configured on the BlackBerry Web Client web site. Consult your service provider’s documentation for more information on this web site and your account.
  • Page 16 Contact your service provider for more information on available services. Your ISP email account must support POP3 email redirection for you to take advantage of this integration option. Refer to the BlackBerry Web Client Online Help for more information. Integration with enterprise email account...
  • Page 17 Software, you do not need to run the desktop redirector to forward your email messages. You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool.

  • Page 18: Is This The Correct Guide For Me

    Is this the correct guide for me? This Installation and Getting Started Guide is the correct guide for you if you have little or no experience with operating a BlackBerry Wireless Handheld. This guide provides you with the steps that you must complete to set up your handheld.

  • Page 19: About This Guide

    Quick Reference Card - This card provides shortcuts and tips for using your handheld. • BlackBerry Web Client Online Help - If you integrate your handheld with an email account using the BlackBerry Web Client, you configure your email settings in the BlackBerry Web Client.
  • Page 20 Exchange, pertains to handhelds that are set up with a Exchange Microsoft Exchange enterprise email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector. You have a Microsoft Exchange email account if Microsoft Outlook® is your email client and if, in Outlook, on the Tools menu, you click Services, the dialog box lists Microsoft Exchange Server as a service.

  • Page 21: About This Release

    You can set the date and time on your handheld to a 12-hour or 24- hour clock. The screen depictions in this guide use the 12-hour clock. About this release This release of the BlackBerry Wireless Handheld contains the following new features: • Attachment Viewing: Open file attachments in document or spreadsheet view.

  • Page 22: Contents Of Your Package

    • docking/charging cradle • holster • BlackBerry Wireless Handheld Installation and Getting Started Guide • Quick Reference Card • installation CD containing desktop software and online Handheld User Guide If an item in this package is missing or is not working properly, contact your point of purchase.
  • Page 23 Domino Server version 4.6 or version 5.0 that can receive email Domino messages from the Internet. Integration To set up your BlackBerry Web Client account, you must have access to the Internet. You must also have Netscape with new or Navigator version 4.08, 4.58, or later patches, or Microsoft ISP email Internet Explorer version 5.01, 5.5, 6.0, or later patches.
  • Page 24 Welcome to your wireless solution BlackBerry Wireless Handheld...

  • Page 25: Chapter 1 Getting Started

    Chapter 1 Getting started This section provides information on the following topics: • Before you begin • Setting up your handheld • Inserting the battery • Charging your handheld • Turning on and turning off your handheld • Turning on and turning off the radio •...

  • Page 26: Before You Begin

    Follow this checklist to set up your handheld. insert the battery (pager-sized handhelds) charge your handheld turn on the handheld turn on the handheld radio register with the network install the desktop software confirm the handheld-to-desktop connection BlackBerry Wireless Handheld...

  • Page 27: Inserting The Battery

    48 for more account information. Integration with You must activate your handheld on the BlackBerry Web Client account. Refer to “Integrating with a new or existing new or ISP email ISP email account” on page 49 for more information.
  • Page 28 The handheld vibrates and beeps if the battery is not inserted properly. 3. Replace the battery cover by inserting the tabs on the bottom of the cover into the notches below the battery. Slide the lock to the left. BlackBerry Wireless Handheld...

  • Page 29: Charging Your Handheld

    Charging your handheld 4. Click the trackwheel to turn on the handheld. The Home screen appears. Charging your handheld If you have a pager-sized handheld and you choose to operate it with a rechargeable NiMH battery, you must use the cradle to recharge the NiMH battery. Before you operate your handheld, familiarize yourself with proper battery use and care.
  • Page 30 LED on the cradle flashes and the battery power indicator (in the upper right corner of the Home screen) changes to a charging indicator. After your handheld is fully charged, the green LED stops flashing and the battery power indicator replaces the charging indicator. BlackBerry Wireless Handheld...

  • Page 31: The Cradle

    Charging your handheld Follow the procedure described above to recharge your handheld battery when necessary. A full charge can be achieved in eight hours or less. Tips for charging your NiMH battery To optimize battery life, follow these guidelines: • Do not remove your handheld from the cradle when the LED is flashing.

  • Page 32: Charging Your Handheld

    Research In Motion Limited for use with your handheld model. 1. Connect the power adapter cord to the cradle’s serial port connector. Power adapter cord Connecting the power adapter to the cradle’s port connector Serial port connector Cradle connector cord BlackBerry Wireless Handheld...
  • Page 33 Charging your handheld 2. Plug the cradle cable into an available COM port on your computer. 3. Plug the power adapter cord into an electrical outlet. Connecting the palm-sized handheld to a computer To charge your handheld Before you use your handheld, and whenever the battery is low, follow this procedure to charge the internal battery: 1.
  • Page 34 To remove your palm-sized handheld from the cradle, brace the bottom of the cradle and gently pull the handheld up and out of the cradle with the other hand. , which indicates that you should recharge your BlackBerry Wireless Handheld...

  • Page 35: Turning On And Turning Off Your Handheld

    Turning on and turning off your handheld Turning on and turning off your handheld To turn on your handheld, click (press) the trackwheel. To turn off your handheld, on the Home screen, click the Turn Power Off icon. To turn on your handheld, press the silver key. To turn off your handheld, press and hold the silver key.
  • Page 36 When you first turn on your handheld, several messages appear on the Messages screen that introduce you to your handheld and some of its basic features. Notification of Battery power new items indicator Notification of Battery power new items indicator BlackBerry Wireless Handheld Wireless coverage indicator Wireless coverage indicator...

  • Page 37: Turning On And Turning Off The Radio

    Turning on and turning off the radio Turning on and turning off the radio When you first receive your handheld, the wireless radio might be turned off. You must turn on the radio before you can send and receive messages or use the Browser application. On the Home screen, click the Turn Wireless On icon.

  • Page 38: Registering With The Network

    Canada) and that the Radio field is set to On. Verify that the Status field is set to Active. 4. Click the trackwheel to view the menu. Click Register Now. A message confirms that the registration message was sent. BlackBerry Wireless Handheld...

  • Page 39: Installing The Desktop Software

    One of the Setup windows prompts you to select the method of email redirection: either the BlackBerry Enterprise Server or the Exchange BlackBerry Desktop Redirector. If you are unsure of the method you use to redirect email messages from your Inbox to your handheld, ask your system administrator for this information before you begin the installation.
  • Page 40 Chapter 1: Getting started To install the desktop software 1. Insert the BlackBerry Desktop Software installation CD into your CD-ROM drive. 2. On the Windows taskbar, click Start. Click Run. The Run window appears. 3. In the Open field, type d:\setup.exe where d is the name of your CD-ROM drive.
  • Page 41 Choose Destination Location window Exchange appears. In this window, select the method of email redirection that you use: Redirect email using the BlackBerry Enterprise Server or Redirect email using the BlackBerry Desktop Redirector. Ask your system administrator which redirection method your company uses to redirect your email messages to your handheld.

  • Page 42: Adding Handheld Applications To The Desktop Software

    Chapter 1: Getting started 13. Select whether you want your BlackBerry Desktop Software shortcuts to be available to anyone who logs in to your computer or to only you. Select the check boxes beside any additional shortcut options that you want installed on your computer.

  • Page 43: Desktop Software

    You can verify whether handheld applications have been added. 1. On the Windows taskbar, click Start. Select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. 2. On the Help menu, click About Desktop Manager. The About Desktop Manager screen appears.
  • Page 44 Note: You are solely responsible for verifying that the handheld applications that you download are appropriate for, and compatible with, your handheld. 1. Close the BlackBerry Desktop Manager window. 2. Download the handheld applications that you want to add to your desktop software.

  • Page 45: Connecting To The Desktop Software

    3. Start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. Note: If you enable a password on your handheld, you must type it on your computer before you can connect to the desktop software.

  • Page 46: Loading Handheld Applications

    Note: If you enable a password on your handheld, you must type it on your computer before you can connect to the desktop software. 2. Start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. BlackBerry Wireless Handheld...
  • Page 47 Loading handheld applications Note: If the software on your handheld is not current, the Application Updates Available dialog box appears. To update your handheld software, click Update Now. The Application Loader Wizard appears. If you are unsure about the status of your handheld software or your computer software, click Cancel.

  • Page 48: Integrating With An Enterprise Email Account

    Integrating with an enterprise email account If you have integrated your handheld with an enterprise email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector, follow these steps to continue configuring your handheld. generate an encryption key...

  • Page 49: Integrating With A New Or Existing Isp Email Account

    Ask your system administrator whether your company is using the BlackBerry Enterprise Server Software to redirect your email. You do not need to run the BlackBerry Desktop Redirector if your handheld is enabled on the BlackBerry Enterprise Server. Integrating with a new or existing ISP...

  • Page 50: Sending A Test Email Message

    Chapter 1: Getting started For details on how to perform any of the functions on the BlackBerry Web Client web site, click Help on any of the site’s web pages. Sending a test email message After you configure your handheld, you are ready to send and receive email messages.

  • Page 51: Reading Your Test Email Message

    Reading your test email message 7. Compose your message. 8. Click the trackwheel to view the menu. Click Send. You return to the Messages screen. If you are in an area of wireless coverage sufficient to send email messages, a check mark appears beside the message within a short period of time.

  • Page 52: Setting The Date And Time

    2. Click Date/Time. The Date/Time screen appears. 3. In the fields that you want to set, press the Space key until the preferred option appears. 4. Click the trackwheel to view the menu. Click Save. Date/Time screen BlackBerry Wireless Handheld...

  • Page 53: Using Password Protection

    Using password protection You return to the Device Options screen. Tip: The date and time option is one of many options that you can configure on your handheld. Refer to the online Handheld User Guide for more information on customizing your handheld options. Date/Time fields The Date/Time screen contains the following fields: Date: Set the current date.
  • Page 54 Refer to the online Handheld User Guide for more information on IT policy. 1. On the Home screen, click the Options icon. The Device Options screen appears. Lock screen BlackBerry Wireless Handheld...
  • Page 55 Using password protection 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key to enable the password. A dialog box prompts you to type a password with at least four characters. 4. Type a password. Click the trackwheel. Type your password again to verify it.

  • Page 56: To Change Your Password

    Warning: If you type your password incorrectly five times, you are prompted to type blackberry before you can continue. For any subsequent password attempts, the characters that you type are displayed in the Enter Password dialog box.
  • Page 57 Using password protection 3. Type your password. Click the trackwheel. The Security screen appears. 4. Click the trackwheel to view the menu. Click Change Password. A dialog box appears. Security screen menu - Change Password item 5. Type a new password with at least four characters. Click the trackwheel.
  • Page 58 4. In the Password field, press the Space key to change the field to Disable. 5. Click the trackwheel to view the menu. Click Save. Security screen menu - Save item You return to the Device Options screen and the password is disabled. BlackBerry Wireless Handheld...

  • Page 59: Chapter 2 Getting To Know Your Handheld

    Chapter 2 Getting to know your handheld This section provides information on the following topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating the applications • Additional components • Configuring handheld options • Tips for getting to know your handheld...
  • Page 60 Chapter 2: Getting to know your handheld Palm-sized handheld Pager-sized handheld BlackBerry Wireless Handheld...

  • Page 61: Using The Keyboard And Trackwheel

    Using the keyboard and trackwheel Using the keyboard and trackwheel Your handheld’s keyboard contains standard alphabetic characters. To generate numbers, punctuation marks, and special characters, press the Alt key in combination with the alphabetic keys. The trackwheel helps you navigate, view, and select items on each screen.
  • Page 62 Alt key and roll the trackwheel to move the cursor vertically. Hold the Alt key and roll the trackwheel to move the cursor horizontally across lines of text. Hold the Alt key and roll the trackwheel to scroll through field options. BlackBerry Wireless Handheld...
  • Page 63 Using the keyboard and trackwheel Alt key + click Right Shift key Left Shift key (only on palm-sized handheld) Shift + scroll Alt key + Shift Installation and Getting Started Guide Function Selecting items for cut, copy, paste; hiding and moving icons on the Home screen On any screen on which you can type text, hold the Alt key and click the trackwheel to enter selection mode.
  • Page 64 Press the Delete key to erase characters to the right of the cursor. With one or more characters selected, press the Delete key to delete those characters. Press the Delete key to delete a selected message on the Messages screen. BlackBerry Wireless Handheld...
  • Page 65 Using the keyboard and trackwheel Escape button Backspace key Space key Alt key + Space key Installation and Getting Started Guide Function Closing screens/menus Press the Escape button to close a menu. Press the Escape button to return to the Home screen.

  • Page 66: Activating Backlighting

    When you turn on your handheld, the Home screen appears. From this screen, you can open each of the application screens. On each application screen, you can view application menus. On some screens, you can change settings or options. BlackBerry Wireless Handheld...
  • Page 67 Navigating the applications To open applications The applications list appears on the Home screen. To open an application, scroll to an icon and click the trackwheel (or press the underlined character in the application name). Pager-sized handheld Home screen Palm-sized handheld Home screen To navigate menus Menus provide a list of available options or actions for the current application.
  • Page 68 • Use the Space key. Press the Space key until the preferred option appears. This guide uses the Space key method to describe how to set field options. Address Book screen menu BlackBerry Wireless Handheld...
  • Page 69 Navigating the applications Handheld icons Icons on the handheld screen indicate wireless coverage, battery power, handheld status, and application status, denote application screens, and provide navigational aid. Application icons The following chart shows the icons that appear on the Home screen and describes their corresponding applications.
  • Page 70 (This is an optional application. Refer to the online Handheld User Guide for more information.) Options Set a password, customize AutoText, set the date/time, and program the automatic on/off feature. BlackBerry Wireless Handheld...
  • Page 71 Navigating the applications Icon Pager-sized Palm-sized handheld handheld Handheld status icons These icons appear on the Home screen to indicate battery power, wireless coverage levels, and keyboard modes. Icon battery power indicator coverage strength indicator charging indicator (palm-sized handheld only) data is being sent data is being received Installation and Getting Started Guide...
  • Page 72 PIN has been delivered composed email message has been saved (not sent) unread message transmission error message returned, message transmission error new, unread message has been received Description Description BlackBerry Wireless Handheld...
  • Page 73 Navigating the applications Icon message has been opened email message has been filed You can only file email messages if you have integrated your handheld with an enterprise email account. importance level of message is high Calendar icons These icons appear in Day view and Agenda view to indicate information for your appointments.
  • Page 74 Description Description BlackBerry Wireless Handheld...

  • Page 75: Additional Components

    Additional components Additional components Aside from your handheld, your package should include the following components. Desktop software CD The desktop software enables you to synchronize your personal information management (PIM) applications and back up and restore your handheld data. The desktop software also supports standard USB-to-serial port converters.

  • Page 76: Configuring Handheld Options

    To select a notification profile You can select how your handheld notifies you of messages, appointments, tasks, pages, and alarms. 1. On the Home screen, click the Profiles icon. The Profiles screen appears. BlackBerry Wireless Handheld...
  • Page 77 Configuring handheld options 2. Select the profile that you want to enable. Click the trackwheel to view the menu. Click Enable. The word (On) appears beside your selection. Tip: To enable a profile quickly, scroll to it and press the Space key. You can also add, edit, and delete notification profiles.
  • Page 78 Weekend Off: Configure the handheld to turn off automatically at a specific time on the weekend. Note: Both Weekday and Weekend options have an Enable/Disable field. These fields must be set to Enable for the handheld to turn on and turn off automatically. BlackBerry Wireless Handheld...

  • Page 79: Tips For Getting To Know Your Handheld

    Tips for getting to know your handheld Tips for getting to know your handheld • Press the first letter of an item in a list or on a menu to proceed directly to that item. • Press the Space key twice to insert a period when you are typing (the letter that follows the period is capitalized automatically).
  • Page 80 Chapter 2: Getting to know your handheld BlackBerry Wireless Handheld...

  • Page 81: Chapter 3 Product Information

    Chapter 3 Product information This section provides information on the following topics: • RIM 850 Wireless Handheld • RIM 857 Wireless Handheld...

  • Page 82: Rim 850 Wireless Handheld

    Chapter 3: Product information RIM 850 Wireless Handheld Mechanical properties Weight: Size (L x W x H): Memory: Display and control features Display: Controls: Message notification: Other features: Ports: 4.7 oz (without AA battery) 3.5” x 2.5”x 0.89” landscape, (0.94” at...

  • Page 83: Radio Specifications

    RIM 850 Wireless Handheld Power Battery: Power supply: Temperature Recommended operating temperature range: Recommended storage temperature range: Recommended relative humidity parameters: Radio specifications Network support: Interface protocols: Frequency Transmitting: Receiving: Installation and Getting Started Guide One AA alkaline cell and one internal,...

  • Page 84: Rim 857 Wireless Handheld

    FCC Part 15 Class B, Part 90 Industry Canada RSS 119 FCC Part 15, Class B Declaration of Conformity (DoC) 4.8 oz 4.6”x 3.1”x 0.70” 8-MB flash memory 1-MB SRAM Full graphic LCD with backlighting, 160x160 pixel viewing area Thumb-operated trackwheel; computer-style keyboard BlackBerry Wireless Handheld...
  • Page 85 RIM 857 Wireless Handheld Message notification: Other features: Ports: Power Battery: Temperature Recommended operating temperature range: Recommended storage temperature range: Recommended relative humidity parameters: Radio specifications Network support: Installation and Getting Started Guide LED indicator; audible beeper; mechanical vibrator, on-screen notification;...
  • Page 86 Specific details about conformance to the above standards and regulatory bodies may be obtained from RIM. Your handheld might be subject to export controls or roaming restrictions. Review your BlackBerry End User/ Software License Agreement and contact your service provider for more information. MDC4800 v3.2/3.3, RD-LAP v3.2/3.3 806 to 825, 12.5 kHz Channels...

  • Page 87: Index

    Index about this guide, 19 version 2.6, 21 wireless email solution, 13 activating backlighting, 66 your BlackBerry Web Client account, 49 your handheld, 29 Address Book application, description of, 14, 69 Alarm description of, 70 Alarm, description of, 14 alt key...
  • Page 88 44 loading, 46 verifying, 43 handheld software tab, 43 holster, description of, 75 icons application, 69 Calendar, 73 handheld, 69 handheld status, 71 message status, 72 navigational, 74 pager-sized handheld, 20 palm-sized handheld, 21 BlackBerry Wireless Handheld...
  • Page 89 ISP email account activating your account, 49 integrating with, 49 notification profiles, selecting, 76 online Help BlackBerry Web Client, 19 desktop software, 19 opening applications, 67 Options application, description of, 14, 70 options, date and time, 52...
  • Page 90 52 Lock screen, 55 setting up integration with enterprise email account, 27 integration with new or existing ISP email account, 27 specifications, 850 compliance, 84 display and control, 82 frequency, 83 power, 83 radio, 83 temperature, 83 specifications, 857...
  • Page 91 password protection, 53 service books, 17 verify handheld applications, 43 Installation and Getting Started Guide viewing messages, 51 viewing service books, 18 Web Client, online Help, 19 Index...
  • Page 92 Index BlackBerry Wireless Handheld...

This manual is also suitable for:

Rim 857Rim 850857

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