If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.
Open a message Send a message Save draft messages Add contacts to a message Set the importance level Change sent messages Manage messages File messages View filed messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Save a copy of messages sent from the...
Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit.
BlackBerry Enterprise Server™ version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software. If you use BlackBerry Internet Service, log into your account using a desktop browser to add an auto signature. Add an auto signature In the messages options, click Email Settings.
BlackBerry Enterprise Server™ version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create filters. If you use BlackBerry Internet Service, log into your account using a desktop browser to create filters. Create a filter In the messages options, click Email Filters.
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Click Save. Notes: Verify that you selected the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder. To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box.
Email and PIN messages — frequently asked questions Note: If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0, your PIN is displayed on the Enterprise Activation screen. Send a PIN message In the messages list, click the trackwheel.
About SMS messages Find your SMS number Type an SMS number Open an SMS message Send an SMS message Save draft messages Manage messages Resend an SMS message Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Leave SMS messages on the SIM card...
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Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Save • Reply • Forward • Delete • To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History. Resend an SMS message To resend your SMS message to the same contact, open the message.
About search Search the messages list Search the handheld In the messages list, click the trackwheel. Click Search. Set the search criteria. Click the trackwheel. Click Save. Add a name and a shortcut key for your search. Click the trackwheel. Click Save.
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Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it.
Attachments About attachments • Use address book attachments • View information about an attachment • Open a file attachment • Navigate attachments • Preview a table in an attachment • Navigate spreadsheet attachments • Navigate image attachments • Attachments — frequently asked questions •...
Preview a table in an attachment To preview a table that is embedded within a document, click the table link. Click Retrieve. To view the full table from the table preview, select the Table Link link at the top of the table preview.
You can also configure wireless email reconciliation options using the handheld. If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. For more information on manual email BlackBerry Desktop reconciliation, refer to the...
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If your handheld is integrated with an account using a BlackBerry Enterprise Server™ version 4.0 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software.
If you are using the BlackBerry Desktop Software with your handheld, you can back up your handheld data using the Backup and Restore tool. For more information on manual handheld data...
To turn on CAP lock, press the Alt key + the Right Shift key. To turn on NUM lock, hold the Right Shift key + press the Alt key. To turn off CAP lock or NUM lock, press the Right Shift key.
Find your phone number Make a call Make an emergency call Use speed dial Check your voice mail Answer a call Mute a call or place a call on hold Adjust the phone volume Phone features Dial using letters Make a conference call Assign a speed dial letter Change speed dial assignments Log calls...
Note: You can also use speed dial to make a phone call on the Home screen or in the messages list. Check your voice mail In the phone, click the trackwheel. Click Call Voicemail. Answer a call To answer a call, click Answer. If you do not want to answer the call, click Ignore.
Manage contacts during a conference call To speak privately with one contact, click the trackwheel. Click Split Call. To disconnect one contact from the conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel. To disconnect from a conference call while leaving the other parties connected, click the trackwheel.
Click Enable. Click the trackwheel. Click Save. Change the call block password Can I block calls? In the phone options, click Call Barring. Click the trackwheel. Click Change Password. Type your current password. Click the trackwheel. Type your new password. Click the trackwheel.
Click Edit Numbers. Click the phone number that you want to delete from the list. Click Delete. How do I edit the phone number to which my calls are forwarded? In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel.
In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save. About TTY Can I use a TTY device with my handheld? In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel.
Related topic Can I use FDN mode on my handheld? • Change fixed dialing entries On the FDN list, click a contact. Perform one of the following actions: Edit • Delete • Reset call timers In the phone, click the trackwheel. Click Status.
The WAP Browser on your handheld is optimized for viewing WML web pages. The BlackBerry Browser is optimized for viewing HTML web pages. If your handheld is integrated with an account using the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you...
To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home. To view a list of the last 20 web pages, click the trackwheel. Click History. To refresh the current web page, click the trackwheel.
Click Save Image. Save your changes. Notes: The Save Image field is only available for BlackBerry Wireless Handhelds with color screens. Depending on your service provider, you might not be able to save images. Related topics Use a screen saver •...
Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. If you are using the BlackBerry Desktop Software, you can load TLS using the Application Loader tool. For more information on TLS, or on loading...
You can enable browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.
Why did a new program appear on my handheld? If your handheld is integrated with an account using BlackBerry Enterprise Server™ version 4.0, your system administrator can provision selected programs over the wireless network. For more information, contact your system administrator.
Contacts Add a contact • Manage contacts • Create a mailing list • Manage mailing lists • Create a category • Apply categories to contacts • View contacts by category • Delete categories • Add a pause or wait • Add contacts from your company address •...
BlackBerry Enterprise Server™ version 3.5 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino® or BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®.For more information, contact your system administrator.
To add all the contacts found during the search, click Add All. Related topics About remote address book search • Manage remote address book search results • Manage remote address book search results To view information for a contact, in the search results, click a contact.
Calendar About the calendar • Change the calendar view • Use the calendar • Schedule an appointment • Schedule an appointment quickly • Schedule a meeting • Manage appointments and meetings • Respond to meeting invitations • Change meeting participants •...
Type a location in parentheses. To change the start and end times, hold the Right Shift key and roll the trackwheel. Click the trackwheel. Change the default reminder time About power off and reminders About power off and reminders In the calendar, click the trackwheel. Click New.
Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar. Change meeting participants Open the meeting. In an Accepted or Declined field, click a contact. Perform one of the following actions: Invite Attendee •...
Tasks Create a task • Use tasks • Change task status • Create a category • Apply categories to tasks • View tasks by category • Delete categories • Tasks — frequently asked questions • Create a task In the task list, click the trackwheel. Click New.
Click the trackwheel. Related topic About categories • Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To select the categories that apply to the task, press the Space key. Save your changes. View tasks by category To view all tasks within a category, in the task list, click the trackwheel.
Memos Write a memo • Use memos • Create a category • Apply categories to memos • View memos by category • Delete categories • Memos — frequently asked questions • Write a memo In the memos list, click the trackwheel. Click New. Type a title.
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How do I know how many contacts, calendar • entries, tasks, or memos I have saved?
Set the alarm Set the alarm volume Silence the alarm Turn off the alarm Alarm — frequently asked questions In the alarm, set the Daily Alarm field to On. Set the time when the alarm should sound. Set whether to snooze the alarm and the length of the snooze.
Calculator Use the calculator memory • Copy and paste a calculation • Convert measurements • Use the calculator memory To store a number in the memory, type a number. Click MS. To recall the memory, click MR. To delete the memory, click MC. To add to the number that is currently stored in the memory, type a number.
Date/Time Source field to Network. To use the BlackBerry network as your date and time source, set the Date/Time Source field to BlackBerry. To set the date and time yourself, set the Date/Time...
Set profiles Create a notification profile Use notification profiles Manage downloaded ring tones Silence your handheld Set the alarm Set the alarm volume What is the escalating volume level? In the profiles list, click the trackwheel. Click New. Type a name for the profile. Click an item.
What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
In the pictures list, click an image. Click Set As Standby Screen. Save your changes. Note: The screen saver is only available for BlackBerry Wireless Handhelds with color screens. Related topic Save an image •...
Click the trackwheel. Click Save. Note: Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens. Apply a theme to your handheld On some BlackBerry Wireless Handhelds with color screens, you set themes to control the appearance of items such as applications, indicators, words, and icons.
Add or remove a display language If your handheld software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. For more information on adding and removing handheld BlackBerry software components, refer to the...
Turn the handheld on and off automatically Check the battery level Extend battery life Reset the handheld when the alarm turns on when the handheld is set to turn on automatically In the handheld options, click Auto On/Off. Set the Weekday field to Enabled. Specify the times that the handheld should turn on and off on weekdays.
Network coverage Turn the wireless radio on and off • Network coverage — frequently asked • questions Turn the wireless radio on and off To turn on the wireless radio, on the Home screen, click Turn Wireless On. To turn off the wireless radio, on the Home screen, click Turn Wireless Off.
About the SIM card phone book Add a SIM card contact Add SIM card contacts to your address book Manage SIM card contacts Leave SMS messages on the SIM card Set SIM card security Change the SIM card PIN code In the address book, click the trackwheel.
Set SIM card security In the handheld options, click SIM Card. Click the trackwheel. Click Enable Security. Type your SIM card PIN code. Click the trackwheel. Notes: Your service provider must provide you with a SIM card PIN code to set SIM card security. If you type the SIM card PIN code incorrectly three times, your SIM card does not function.
Set a handheld password Lock the handheld Lock the keyboard Protect your handheld content Reduce handheld content size Regenerate encryption keys Store a password Create a random password Use the password keeper Copy a password Verify security software Prevent third-party applications from transmitting data Clear the handheld Set owner information...
Set the Password field to Disabled. Click the trackwheel. Click Save. Type the handheld password. Click the trackwheel. About the handheld password About the handheld password About keyboard lock About content protection and compression Content protection encrypts your handheld data. When your handheld is password locked, an open lock in the handheld status section of the screen indicates that encryption is in progress.
If your handheld is integrated with an account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector, encryption keys protect data as it travels between your BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the handheld. Encryption keys are generated automatically, but you can manually regenerate keys at any time.
Before clearing your handheld, verify that a backup copy of your data is available. In the handheld options, click Security. Click the trackwheel. Click Wipe Handheld. Click Continue. Type blackberry.
Related topic How do I restore my handheld after clearing • Set owner information In the handheld options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your handheld.
BrickBreaker Play BrickBreaker • How do I set the speed of the paddle? • How do I set the paddle to accelerate as I roll • the trackwheel? Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball.
BlackBerry Enterprise Server™ through the BlackBerry Desktop Software when you connect your handheld to your computer To accept the service book manually, in the handheld options, click Service Book. Click the new service book.
Frequently asked questions Why are some of the features described not • available on my handheld? What software version do I have on my • handheld? Email and PIN messages — frequently asked • questions SMS messages — frequently asked questions •...
For more information, see: “Use filters” Verify that email redirection to your handheld is enabled. If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your handheld check box is selected.
If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 4.0, in the messages options, click Email Settings. Verify that the Redirect to handheld field is set to Yes. If you have configured specific folders to...
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If your handheld is not enabled for wireless email reconciliation, your handheld must be integrated with an account using the BlackBerry Desktop Redirector or BlackBerry Enterprise Server™ to file messages. You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your mailbox appear on your handheld.
Software Intellisync Online Help How do I stop email messages from being sent to my handheld? If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box. If your handheld is integrated with an account using the BlackBerry Enterprise Server™...
SMS messages — frequently asked questions Why can’t I send SMS messages? • Can I verify that my SMS message has • reached its recipients? How do I display more items in an SMS • message thread? Can I set how SMS messages display? •...
To send a message in the conversational SMS view, type text at the bottom of the SMS screen and press the Enter key to send the message. You can also click the trackwheel to view more options in the menu. Why were some of my messages deleted from the handheld? If your handheld memory is full, your handheld...
BlackBerry Internet Service. For more information, contact your system administrator or service provider. Why are some file attachment features not available on my handheld? If your BlackBerry Wireless Handheld has 8 MB of memory, some image attachment viewing features are not available.
Click Options. To change the font for your file attachments, set the Font Family and Font Size fields. You can only set the Font Family field on BlackBerry Wireless Handhelds with color screens. In document attachments, to use font sizes that reflect those in the original document, set the Reflect Original Font Sizes field to Yes.
To view tracked changes, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel. Click Hide Changes. You can only view tracked changes on BlackBerry Wireless Handhelds with color screens.
Yes. If your handheld is integrated with an account using the BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange, the BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or the BlackBerry Enterprise Server version 4.0 or later for Novell®...
PIM synchronization. If you use the BlackBerry Desktop Software to enable wireless calendar synchronization, you can adjust the calendar conflict resolution settings in the desktop software. For more information, refer...
Phone — frequently asked questions Why can I not make calls? • Why am I no longer receiving calls? • How do I make calls from the Home screen? • How do I hide my handheld phone number • from a contact when making a call? Can I use the phone when the handheld or •...
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If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your handheld. TTY is only available on some BlackBerry Wireless Handhelds. Can I set the Phone to display frequently called numbers? Yes.
How do I stop my handheld from answering or ending calls automatically? To stop your handheld from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No. To stop your handheld from ending calls automatically when you insert it in the holster, in the phone options, click General Options.
Escape button, the application closes. Can I change this? What options can I set for WAP Browser security? What options can I set for BlackBerry Browser security? Why are there no browsers available on my handheld? Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage.
Can I view web pages that contain JavaScript or animated graphics? Yes. Use the BlackBerry Browser to view .html web pages that contain JavaScript™ or animated graphics. In the browser options, click General Properties. Select the Support JavaScript check box and set the Repeat Animations field.
To set BlackBerry Browser security, in the handheld options, click TLS. To apply TLS to the connection from your BlackBerry Enterprise Server to a web server, set the TLS Default field to Proxy. Set the Allow HTTPS Redirections field and the Trusted Hosts field.
How do I add multiple contacts with the same name to my contact list? Can I change how my contacts, tasks, or memos are displayed? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before...
Can I synchronize PIM items over the wireless network? Are there any restrictions for using the calendar with Lotus Notes®? How do I expand the number of hours that are shown in the calendar? How do I change the day of the week that is shown first when viewing the calendar in Week view? Can I remove the prompt that appears before...
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Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your handheld calendar.
How do I prevent passwords from appearing on the screen in the password keeper? BlackBerry Desktop Software Online How do I reduce the size of data stored on my handheld? To reduce the size of data stored on your handheld, enable content compression.
Tips Home screen • Searching • Options and fields • Navigating screens • Typing • Editing text • Messages • Attachments • Phone • Browser • Calendar • Calculator • Home screen To use the handheld in the dark, press the Power button.
To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel.
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To forward a message, press F. To reply to all, press L. To file a message, press I. To search for text within a message, press S. To search for the next occurrence of the text, press S again. To move down a page, press the Enter key. To move up a page, press the Alt key + the Enter key.
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Phone To open the phone, press the Phone button or press the Space key. To end a call, hold the Escape button. To call a selected name or phone number, press the Enter key. To call a speed dial number, hold the assigned letter key.
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To move up a page, press the Shift key + the Space key. To save a web page to the messages list, press S. To stop a web page from loading, press the Escape button. To move to a specific web page, press G. To move between full-screen mode and normal mode, press U.
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endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any third- party applications that you use with the handheld...
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tips for attachments, 115 for calculator, 117 for calendar, 117 for changing options, 113 for clearing fields, 113 for editing text, 114 for messages, 114 for navigating screens, 113 for searching, 113 for typing, 27, 114 for using the browser, 116 for using the phone, 116 home screen shortcuts, 28 on Home screen, 113...
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