Blackberry 6710 Getting Started Manual
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Blackberry 6710 Getting Started Manual

Blackberry 6710 Getting Started Manual

Wireless handheld
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BlackBerry Wireless
Handheld
900/1900 MHz GSM/GPRS Networks
900/1800 MHz GSM/GPRS Networks
Getting Started Guide

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  • Page 1 BlackBerry Wireless Handheld 900/1900 MHz GSM/GPRS Networks 900/1800 MHz GSM/GPRS Networks Getting Started Guide...
  • Page 2 At the time of publication, this documentation complies with software version 3.6.0. © 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion”...

  • Page 3: Table Of Contents

    Industry Canada Certification ...16 Important safety/compliance information ...16 EU REGULATORY CONFORMANCE ...19 Welcome to your wireless solution... 21 Understanding your BlackBerry solution ...23 Is this the correct guide for me?...26 About this guide...27 Contents of your package ...29 System requirements ...32 Customer support ...33...
  • Page 4 Placing emergency calls ...70 Product information ... 73 Mechanical properties ...73 Display and control features ...73 Power ...74 Recommended temperature parameters ...74 Radio specifications for the BlackBerry 6710 Wireless Handheld...75 Radio specifications for the BlackBerry 6720 Wireless Handheld...75 Regulatory conformance...76 Index... 77...

  • Page 5: Important Safety Information

    Note: Refer to "Important safety/compliance information" on page 11 for more information on safety regulations and compliance information for your BlackBerry 6710 Wireless Handheld™. Refer to "Important safety/compliance information" on page 16 for more information on safety regulations and compliance information for your BlackBerry 6710 Wireless Handheld or your BlackBerry 6720 Wireless Handheld™.
  • Page 6 RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. BlackBerry Wireless Handheld...

  • Page 7: Electronic Devices

    An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

  • Page 8: Potentially Explosive Atmospheres

    They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals BlackBerry Wireless Handheld...

  • Page 9: Additional Safety Guidelines

    Liquids and foreign objects: Never push objects of any kind into the BlackBerry Wireless Handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near...
  • Page 10 • the handheld, charging unit, or accessory has been exposed to rain or water • the handheld, charging unit, or accessory becomes very hot to the touch BlackBerry Wireless Handheld...

  • Page 11: Important Safety/Compliance Information

    Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both. Important safety/compliance information For BlackBerry 6710 Wireless Handheld users EXPOSURE TO RADIO FREQUENCY SIGNALS Your wireless handheld portable device is a low power radio transmitter and receiver.

  • Page 12: Specific Absorption Rate Data

    RIM-supplied or approved accessories. The BlackBerry handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while it is switched on, use the specific RIM-approved holster that has been tested for compliance. Use of accessories that are not approved by RIM may violate FCC and IC RF exposure guidelines and may void your warranty.
  • Page 13 Important safety/compliance information Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.

  • Page 14: Aircraft Safety

    OFF before boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be BlackBerry Wireless Handheld...

  • Page 15: Fcc Compliance Statement (Usa)

    dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices. FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •...

  • Page 16: Industry Canada Certification

    “Digital Apparatus,” ICES-003 of Industry Canada. Important safety/compliance information For BlackBerry 6710 Wireless Handheld and BlackBerry 6720 Wireless Handheld users EXPOSURE TO RADIO FREQUENCY SIGNALS Your wireless handheld portable device is a low power radio transmitter and receiver.
  • Page 17 RIM-supplied or approved accessories. The BlackBerry handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while it is switched on, use the specific RIM-approved holster that has been tested for compliance. Use of accessories that are not approved by RIM may violate EU RF exposure guidelines and may void your warranty.
  • Page 18 The Council of the European Union for each model. The highest SAR value for these handheld models when tested for use at the ear is 0.77 W/kg (6710)/0.75 W/kg (6720) and when worn on the body, as described in this user guide, is 0.30 W/kg (6710)/0.38 W/kg (6720).

  • Page 19: Eu Regulatory Conformance

    EU REGULATORY CONFORMANCE Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 20: United Kingdom

    Important safety information Research In Motion UK Limited 36 Station Road, Egham, Surrey TW20 9LF United Kingdom BlackBerry Wireless Handheld...

  • Page 21: Welcome To Your Wireless Solution

    Welcome to your wireless solution BlackBerry™ is an end-to-end wireless solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network.
  • Page 22 Lock: Lock your handheld with a password. You must type your password to use the handheld again. The Keyboard Lock icon changes to the Lock icon after you set a password. • Turn Wireless Off/Turn Wireless On: Turn on and turn off your handheld radio. BlackBerry Wireless Handheld...

  • Page 23: Understanding Your Blackberry Solution

    Refer to the Handheld User Guide for complete information on using these applications. Understanding your BlackBerry solution You can integrate your BlackBerry Wireless Handheld into different environments, based on the email account that you are using. Integration with new handheld email account With this option, a new email account is provided for your handheld by your service provider.

  • Page 24: Integration With Existing Isp Email Account

    Contact your service provider or network operator for more information on available services. Your ISP email account must support POP3 email redirection for you to take advantage of this integration option. Refer to the BlackBerry Web Client Online Help for more information. Integration with enterprise email account With this option, you can integrate your handheld with your enterprise email account.

  • Page 25: Using Service Books

    Software, you do not need to run the desktop redirector to forward your email messages. You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool.

  • Page 26: Is This The Correct Guide For Me

    Is this the correct guide for me? This Getting Started Guide is the correct guide for you if you have little or no experience with operating a BlackBerry Wireless Handheld. This guide provides you with the steps that you must complete to set up your handheld.

  • Page 27: About This Guide

    You can use the features that are described in sections that account are marked with this note if you have integrated your BlackBerry Desktop Software with a new or existing ISP email account. Getting Started Guide Welcome to your wireless solution This card provides shortcuts and tips for —...
  • Page 28 You can use the features that are described in sections that email account are marked with this note if you have integrated your BlackBerry Desktop Software with your enterprise email account. Information appearing in this format, prefaced by Microsoft Microsoft...

  • Page 29: Contents Of Your Package

    Depending on your service provider or network operator’s plan, some applications might not be available on your handheld. In addition, the configuration for your Browser application might be different. This guide assumes that you have all possible factory shipped handheld applications. You can set your keyboard type, the locale, and the date and time format on your handheld.
  • Page 30 Welcome to your wireless solution • holster • screen wipe • this BlackBerry Wireless Handheld Getting Started Guide • Quick Reference Card • installation CD containing desktop software and online Handheld User Guide You must use a Subscriber Identity Module (SIM) card with your handheld.

  • Page 31: Power Adapter

    Power adapter The power adapter connects to the cradle’s serial port connector to charge the handheld battery. Different attachment pieces connect to the power adapter for use in North America, continental Europe, the United Kingdom, and Australia. Travel charger You can use the travel charger to recharge your handheld battery, when you are away from your computer.

  • Page 32: Desktop Software Cd

    Refer to the online Handheld User Guide for more information on using SIM card security. System requirements The following components are required to install the desktop software: BlackBerry Wireless Handheld...

  • Page 33: Customer Support

    Lotus Domino Domino Server version 4.6, or later, that is capable of receiving email messages from the Internet To set up your BlackBerry Web Client account, you must have Integration access to the Internet. You must also have Netscape with new or Navigator version 4.08, 4.58, or later patches, or Microsoft...
  • Page 34 Welcome to your wireless solution BlackBerry Wireless Handheld...

  • Page 35: Getting Started

    Getting started This section provides information on the following topics: • Before you begin • Setting up your handheld • Inserting the SIM card • Charging your handheld battery • Turning off and turning on your handheld • Turning on and turning off the radio •...

  • Page 36: Before You Begin

    Alt key and roll the trackwheel or hold the Alt key and press the Back or Forward keys. To select applications and menu options, click (press down on) the trackwheel. BlackBerry Wireless Handheld...
  • Page 37 Before you begin The BlackBerry 6700 Series of Wireless Handhelds Getting Started Guide...

  • Page 38: Setting Up Your Handheld

    If you are integrating your desktop software with a new or Integration with ISP email account, you must activate your handheld on the BlackBerry Web Client account. Refer to “Integrating with a new or ISP email new or existing ISP email account” on page 63 for more account information.

  • Page 39: Inserting The Sim Card

    Inserting the SIM card Your Subscriber Identity Module (SIM) card stores information about your service plan. It is configured by your service provider and its configuration determines which applications are available to you. When you first receive your handheld, the SIM card might be inserted.
  • Page 40 Both the SIM card and the base of the SIM card holder have a notch on the corner. 4. Slide the SIM card into the card holder so the notches align when the card holder is closed. Open SIM card holder BlackBerry Wireless Handheld...

  • Page 41: To Insert The Battery

    5. Close the SIM card holder, and then slide it to the right to lock it into place. To insert the battery Before you insert the battery, verify that the SIM card holder is locked into place. Warning: Only use a battery that has been approved by Research In Motion Limited.

  • Page 42: To Remove The Battery

    1. Unlock the battery cover by pressing the locking tab. 2. While pressing the locking tab, remove the battery cover by firmly sliding it to the right and lifting it from the handheld. 3. Gently remove the battery from the handheld. BlackBerry Wireless Handheld...

  • Page 43: Charging Your Handheld Battery

    Using the power adapter that is provided for your RIM 857 Wireless Handheld™, your RIM 957 Wireless Handheld™, or your BlackBerry 5800 Series handheld with the cradle that is provided for your BlackBerry 6700 Series handheld will render the cradle inoperable.
  • Page 44 2. Plug the cradle cable into an available COM port on your computer. To connect the attachment pieces to the power adapter 1. Slide the appropriate attachment piece into the back of the power adapter. Inserting the North American attachment piece BlackBerry Wireless Handheld...
  • Page 45 North American European 2. Plug the power adapter into a wall outlet. To charge your handheld battery using the cradle 1. Verify that the battery is properly inserted into your handheld. Refer to "To insert the battery" on page 41 for more information. 2.
  • Page 46 After you finish using the power adapter, unplug it from the wall outlet. Press the tab below the attachment piece and slide the attachment piece out of the back of the power adapter. Removing the North American attachment piece BlackBerry Wireless Handheld...

  • Page 47: Travel Charger

    To remove the handheld from the cradle To remove your handheld from the cradle, brace the bottom of the cradle with one hand and gently pull the handheld up and out of the cradle with the other hand. Charging your handheld battery using the travel charger You can also use the travel charger to charge your handheld battery.

  • Page 48: Turning Off And Turning On Your Handheld

    Use the trackwheel to scroll through the application icons. The name of each application appears at the bottom of the screen. To open an application, scroll to the appropriate icon and click the trackwheel. BlackBerry Wireless Handheld...

  • Page 49: Turning On And Turning Off The Radio

    Date and time Service provider Application icons When you first turn on your handheld, several messages appear on the Messages screen that introduce you to your handheld and some of its basic features. Turning on and turning off the radio When you first receive your handheld, the wireless radio might be turned off.

  • Page 50: Registering With The Wireless Network

    In the rare case that the registration message does not arrive, check the wireless coverage indicator on the Home screen to verify that you are in an area of sufficient wireless coverage for BlackBerry Wireless Handheld...
  • Page 51 receiving email messages. You can receive email messages if GPRS and one or more bars appear with the wireless coverage indicator in the upper right corner of the Home screen. Note: You cannot send or receive email messages if gprs or GSM appears below the wireless coverage indicator in the upper right corner of the Home screen.

  • Page 52: Installing The Desktop Software

    Application Loader tool. Refer to the Application Loader Online Help for more information on loading applications. Installing the desktop software You must install the desktop software to use the desktop software tools. BlackBerry Wireless Handheld...

  • Page 53: To Install The Desktop Software

    One of the Setup windows prompts you to select the method of email redirection: either the BlackBerry Enterprise Server or the Microsoft BlackBerry Desktop Redirector. If you are unsure of the method you use to redirect email messages from your Inbox to your Exchange handheld, ask your system administrator for this information before you begin the installation.
  • Page 54 (using multiple service books). To use multiple service books, integrate the desktop software with your enterprise email account. After you complete the setup for your enterprise email account, activate your handheld on the BlackBerry Web Client. 9. After you select your integration option, click Next. Integration with If you integrate your desktop software with your enterprise email account, the Choose Email System window appears.
  • Page 55 Windows XP, 2000, or NT, but it might not appear if your operating system is Windows 98 or Me. 13. Select whether you want your BlackBerry Desktop Software shortcuts to be available to anyone who logs in to your computer or to only you.

  • Page 56: Adding Handheld Applications To The Desktop Software

    You can verify whether handheld applications have been added to your desktop software. 1. On the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. 2. On the Help menu, click About Desktop Manager. The About Desktop Manager screen appears.

  • Page 57: Desktop Software

    1. Close the BlackBerry Desktop Manager window. 2. Download the handheld applications that you want to add to your desktop software. The file name is BlackBerry Handheld Software version 3.6 for the BlackBerry 6700 Series Wireless Handhelds.

  • Page 58: Connecting Your Handheld To Your Computer Using A Serial Port

    3. Start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. Note: If you enable a password on your handheld, you must type it on your computer before you can connect to the desktop software.

  • Page 59: Loading Handheld Applications

    Note: If you enable a password on your handheld, you must type it on your computer before you can connect to the desktop software. 2. Start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. Getting Started Guide...
  • Page 60 Warning: Do not disconnect your handheld from your computer until the loading process is complete. If the loading process is interrupted, your handheld applications might not load correctly. If this is the case, you must repeat the loading process. BlackBerry Wireless Handheld...

  • Page 61: Integrating With An Enterprise Email Account

    7. When the loading process is complete, the Application Loader indicates whether or not the process was successful. Click Close. After the loading process is complete, you might have to turn on your handheld radio to send and receive email messages. Refer to "Sending a test email message"...

  • Page 62: Redirecting Email

    Ask your system administrator whether your company is using the BlackBerry Enterprise Server Software to redirect your email. You do not need to run the BlackBerry Desktop Redirector if your handheld is enabled on the BlackBerry Enterprise Server. BlackBerry Wireless Handheld...

  • Page 63: Integrating With A New Or Existing Isp Email Account

    Consult your service provider’s documentation for more information on service activation, including the address of the BlackBerry Web Client through which you can activate your account, how to set filters for email redirection, how to customize the auto signature, and how to turn off email redirection.
  • Page 64 Note: If you are not within an area of sufficient wireless coverage, you do not need to cancel your message. The handheld automatically sends the message after you return to an area of sufficient wireless coverage. To screen - Email menu item BlackBerry Wireless Handheld...

  • Page 65: Reading Your Test Email Message

    Reading your test email message When you receive your test email message, follow these steps to read it. To read your test email message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the test message and click the trackwheel to view the menu.

  • Page 66: Setting The Date And Time

    3. Select the field that you want to set, and then press the Space key to scroll through your options. Date/Time screen - setting the date and time 4. Click the trackwheel to view the menu, and then click Save. BlackBerry Wireless Handheld...

  • Page 67: Date/Time Fields

    You return to the Options screen. The information that you set in the Time, Time Format, and Date fields determines how the date and time appear in the handheld status section of the screen. It also determines how the date and time appear on the Calendar and Lock screens.
  • Page 68 Lock screen manually by clicking the Lock icon on the Home screen. You should lock your handheld with a password if you leave it unattended. Refer to the “Customizing your handheld’s options” chapter in the Handheld User Guide for more information on setting your handheld password. BlackBerry Wireless Handheld...
  • Page 69 Locking your handheld Lock screen with a password enabled Note: The Lock screen shows your contact information (if you have typed it on the Owner screen). If you have enabled a password, type it and click the trackwheel to resume using your handheld. If you have not enabled a password, double click the trackwheel to resume using your handheld.

  • Page 70: Placing Emergency Calls

    Device is locked. 2. Click Emergency Call. Another dialog box appears prompting you to confirm that you want to make the emergency call. 3. Click Yes. 4. Type a recognized emergency phone number and click the trackwheel. BlackBerry Wireless Handheld...
  • Page 71 Your handheld dials the emergency phone number. Note: When you have a password enabled on your handheld and your SIM card is removed, your handheld locks. Roll the trackwheel. The Device is locked dialog box appears. Click Emergency Call to dial the emergency phone number.
  • Page 72 Getting started BlackBerry Wireless Handheld...

  • Page 73: Product Information

    Product information Mechanical properties Weight Approximately 138 g / 4.86 oz. (including battery): Size 121 x 76 x 18 mm (LxWxH): 4.76” x 2.99” x 0.71” Memory: 16-MB flash memory 2-MB SRAM Display and control features Display: Full-graphic LCD with backlighting, 160-by-160 pixel screen size;...

  • Page 74: Power

    0 to 50 C / 32 to 122 F Storage: 10 to 25 C / 50 to 77 F Travel charger Operating: 0 to 45 C / 32 to 113 F Storage: -30 to 75 C / -22 to 167 F BlackBerry Wireless Handheld...

  • Page 75: Radio Specifications For The Blackberry 6710 Wireless Handheld

    Radio specifications for the BlackBerry 6710 Wireless Handheld Radio specifications for the BlackBerry 6710 Wireless Handheld Dual band PCS 1900 MHz; GSM900; EGSM support: Power class: Class 1 (PCS 1900); Class 4 (GSM900) as defined in GSM 02.06 Transmitting PCS 1850-1910 MHz; GSM 890-915 MHz;...

  • Page 76: Regulatory Conformance

    Compliant with UL1950 requirements for Canada and US Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Low Voltage Directive (LVD) 73/23/EEC Electromagnetic Compatibility (EMC) Directive 89/336/EEC Council Recommendation 1999/519/EC & EN50360 Exposure to Electromagnetic Fields 300 MHz to 3 GHz BlackBerry Wireless Handheld...

  • Page 77: Index

    44 removing, 46 battery charging using cradle, 45 low, 46 recharging, 46 before you begin, 36 BlackBerry solution integration with enterprise account, 24 integration with ISP account, 24 integration with new email Getting Started Guide account, 23...
  • Page 78 24 supported email systems, 24 integration with ISP account, 24 integration with new email account, 23 loading handheld applications, 59 low battery notification, 46 messages, reading, 65 multiple service books installing desktop software, 54 BlackBerry Wireless Handheld...
  • Page 79 network, registering, 50 new email account, integration, 23 new or ISP email account activating your account, 63 integrating with, 63 online Help desktop software, 27 web client, 27 options, date and time, 66 password security screen enter password, 58, 59 Phone emergency calls with radio off, 71...
  • Page 80 Index users on Lotus Domino Server, 28 on Microsoft Exchange Server, 28 using password protection, 67 service books, 25 verify handheld applications, 56 viewing messages, 65 service books, 26 web client, online Help, 27 welcome, 21 BlackBerry Wireless Handheld...
  • Page 81 Index Getting Started Guide...

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