Unresponsive Toner Cartridge Service Check - Lexmark MS312 Service Manual

Error code Description
32.34 Unsupported cartridge
32.35 Unsupported imaging unit
32.37 Unsupported cartridge
32.38 Unsupported imaging unit
33.01 Unsupported cartridge
33.02 Unsupported imaging unit
41.01 Imaging unit/cartridge mismatch
41.10 Cartridge/imaging unit mismatch
42 Printer/cartridge region mismatch
84 Imaging unit low
88 Toner cartridge low

Unresponsive toner cartridge service check

Action
Step 1
a
Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b
Make sure that the toner cartridge is properly installed.
c
Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
d
Make sure that the latest firmware is installed.
Does the problem remain?
Step 2
Check the cable JARW1 for proper connection to the controller
board.
Is it properly connected?
Action
Go to
check" on page
Go to
on page
Go to
check" on page
Go to
on page
Go to
check" on page
Go to
on page
Go to
page
Go to
page
Go to
check" on page
Go to
page
Go to
page
Diagnostics and troubleshooting
115
"Unsupported toner cartridge service
116.
"Unsupported imaging unit service check"
117.
"Unsupported toner cartridge service
116.
"Unsupported imaging unit service check"
117.
"Unsupported toner cartridge service
116.
"Unsupported imaging unit service check"
117.
"Supplies mismatch service check" on
120.
"Supplies mismatch service check" on
120.
"Printer/cartridge mismatch service
116.
"Imaging unit low service check" on
121.
"Toner cartridge low service check" on
122.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Reseat the cable.
4514-330