Silent Monitoring; Active Silent Monitoring - Siemens HIPATH 8000 User Manual

Silent Monitoring

If this function has been configured by service personnel and enabled for
the destination phone, you can join an active call of an internal station and
listen in unnoticed (muted) or with the knowledge of the target station (ac-
tive).

Active silent monitoring

Station A and B are on a call. You want to listen to the call but so that Sta-
tion B does not notice but so that you can still talk to Station A.
Your phone
• You can hear and talk to station A.
• You can hear station B but cannot talk to him because he cannot hear
you.
• Station A and B can hear and speak to each other.
^
Lift the handset.
j
Enter the code for active silent monitoring and the destination number (see
code table
necessary notify station A.
]
End the silent monitoring unnoticed by replacing the handset.
internal station A
internal or external station B
page 160). You are connected to the call and can listen. If
OpenScape Voice functions
158