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OpenScape Voice functions
Step by step
130
Silent Monitoring
If this function has been configured by service person-
nel and enabled for the destination phone, you can join
an active call of an internal station and listen in un-
noticed (muted) or with the knowledge of the target
station (active).
Active silent monitoring
Station A and B are on a call. You want to listen to the
call but so that Station B does not notice but so that you
can still talk to Station A.
Your phone
internal or external station B
•
You can hear and talk to station A.
•
You can hear station B but cannot talk to him becau-
se he cannot hear you.
•
Station A and B can hear and speak to each other.
^
Lift the handset.
j
Enter the code for active silent monitoring and the des-
tination number (see code table
connected to the call and can listen. If necessary notify
station A.
]
End the silent monitoring unnoticed by replacing the
handset.
internal station A
page 132). You are
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