Elnec JetProg User Manual page 109

• If your programmer is diagnosed as defective, consult your
local dealer or ELNEC about the pertinent repair center in
your country. Please carefully include the following items in
the package:
• defective product
• completed "PROGRAMMER PROBLEM REPORT" form
• photocopy of a dated proof of purchase
Without all these items we cannot admit your
programmer to repair.
Note:
You may find the "PROGRAMMER PROBLEM REPORT" form:
• in Appendix A of this manual
• on the enclosed floppy disk (file PROPROR.TXT)
• at our Internet site (www.elnec.com), section 'Notes'.
• if the period between purchasing the programmer and the
defective incident is greater than 6 months please also
include the "Extended warranty" document with your own
registration number. For more information please read the
chapter "Warranty terms".
Troubleshooting and warranty
109