Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms
Lines or streaks are present in copies made from the
document feeder only.
Spots are present in copies made from the document
glass.
The reverse side of the original appears on the copy
or scan.
The image is too light or too dark.
If the problem persists, for online support information, go to
B1025support.
Solutions
There is debris on the document glass. When
scanning, the paper from the document feeder
passes over the debris, creating lines or streaks. Clean
all glass surfaces with a lint-free cloth.
There is debris on the document glass. When
scanning, the debris creates a spot on the image.
Clean all glass surfaces with a lint-free cloth.
Select Background Suppression.
To lighten or darken the image, use the Lighten/
Darken tab in either the Scan To or Copy function.
www.xerox.com/office/B1022_
Xerox
®
B1022 Multifunction Printer
Troubleshooting
147
User Guide