Xerox B1022 User Manual page 145

Symptom
The output is blank.
Streaks appear in the output.
The output has a mottled appearance.
Ghosting appears in the printed output.
Auger marks appear on the printed output.
Solution
Power off the printer, then power it on again.
If the error persists, contact your Xerox
representative.
Order a new Drum Cartridge. To replace the Drum
Cartridge, follow the installation instructions that are
included with the new Drum Cartridge.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity is within specifications.
For details, refer to Selecting a Location for the
Printer.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, open the Printing Preferences
menu, click the Paper/Output tab, then change
the Paper Type setting.
• Order a new Drum Cartridge. To replace the Drum
Cartridge, follow the installation instructions that
are included with the new Drum Cartridge.
• To check the toner level, check the control panel,
use the print driver, or Xerox
Internet ® Services. If the toner cartridge is almost
empty, replace it.
• Verify that the toner cartridge is approved for use
in your printer, then replace the cartridge, as
Xerox ® B1022 Multifunction Printer
Troubleshooting
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145
User Guide