Troubleshooting; Faults Related To Printing - Dascom DC-3300 User Manual

5.3 Troubleshooting

Do not attempt to use any tool to fix any problem. This may cause serious damage to the
printer.
5.3.1

Faults Related to Printing

No print out?
Check the printer driver
①
Check compatible printer driver for Microsoft Windows.
Check if this printer is the default driver in Microsoft Windows.
Check if power is connected to the printer.
②
Check if the printer is connected correctly to power.
Check if the LCD display shows: READY.
Confirm power accessories provided for this printer are correctly installed.
Check the USB cable
③
Check if the USB cable is connected to your printer and your host.
Check the ribbon
④
Check if the ribbon is properly installed. Check if associated parts are locked in
properly.
Check card jam
⑤
Check if any card remains in transport area. Check if any card jam.
○
Print the test card
6
You can realize the reverse steps refer to this section.
DC-3300
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User Manual v1.0