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CARE AND MAINTENANCE
CONSTELLATION FLAME FIRE OPERATION CHARACTERISTICS
Before asking for a service call please check the following characteristics.
These characteristics are part of the normal operation of the appliance and do not indicate a fault.
CHARACTERISTIC
At ignition:
Smoke or smells are produced on the first start up
operation after installation or after an extended
period of non-use.
Clicking noises during ignition or when the flame
setting is changed.
TROUBLE SHOOTING CHECK LIST
Use the following chart to help determine whether a service call is required. If you are unsure about the operation
contact Rinnai Australia, or your local agent.
Fault Condition
Probable Cause
Gas escape
Not plugged in or turned on
Air in gas pipe
Mains power failure
Louvres obstructed
Gas supply turned off
Flat batteries
Remote control incorrectly aimed
CLEANING
Unplug the power cord before cleaning. All external parts of the
Constellation Flame Fire and remote control can be cleaned
using a soft, damp cloth and a mild detergent, except for the
combustion chamber.
DO NOT clean internal areas such as the combustion chamber.
The combustion chamber area MUST NOT be cleaned as indicated by
WARNING
SERVICE
Rinnai recommend that this appliance be serviced every 2 years. If the power cord or any other component of
the Constellation Flame Fire is damaged, they must be replaced by Rinnai service staff or a suitably qualified
person. Any service or repair work should only be carried out by an Authorised person. Rinnai has service and
spare parts departments nationally. See back page for contact details.
Service calls for general cleaning, maintenance and wear and tear are not
necessarily covered under the warranty and may be chargeable.
NOTE
Rinnai Australia
EXPLANATION
This is caused by a film of oil on the heat exchanger
from manufacture or dust. This will stop after a short
time.
This is noise caused by expansion and extraction of
hot parts and is normal.
Possible Remedy
1.Turn off gas at the meter or LP gas cylinder.
2. Extinguish any open flame.
3. Open windows.
4. Do not touch electrical switches.
5. Do not use the a telephone in the building in which the
unit is installed.
6. Contact your gas supplier from a neighbours telephone
or use a mobile phone away from the building in which
the unit is installed.
Plug in power cord or press the control panel On/Off button
Re-attempt operation after power is restored.
Re-attempt operation a number of times.
If appliance will not operate contact Rinnai.
Remove the obstruction from louvres.
Turn gas supply on at meter or cylinder.
Replace the remote control batteries 4 x 1.5v (AAA).
Change operation position of remote control & try again.
- 10 -
Combustion
Chamber
Constellation 800/1000 - Operation Manual
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