Troubleshooting - ResMed Mirage Micro User Manual

Troubleshooting

Problem/possible cause
Mask is uncomfortable
Headgear straps are too tight.
Fit is too tight.
Mask is too noisy
Ports cap or elbow incorrectly
inserted.
Vent is blocked or partially blocked.
Mask is incorrectly assembled.
Mask leaks around the face
Mask not positioned correctly.
Air leaking around the bridge of the
nose.
Air leaking around the top of the lip.
Mask cushion is misaligned or
creased.
The mask does not fit properly
Cushion and/or mask could be the
wrong size.
Mask is incorrectly assembled.
Cushion may be dirty.
Cannot insert forehead support into mask frame
The dial has been inserted into the
frame before the forehead support.
Solution
Adjust straps evenly. The forehead
support 'anchors' your mask and should
sit firmly on your forehead.
Wind out dial.
Remove the ports cap or elbow from the
mask, then reassemble according to the
instructions.
If the vent requires cleaning, use a soft
bristle brush.
Disassemble the mask, then reassemble
according to the instructions.
Gently pull the cushion away from the
face to reinflate. Reposition your mask
according to the instructions.
Wind the dial in.
Wind the dial out and or tighten the
bottom straps.
Ensure the arrows at the base of the
cushion and mask frame are aligned.
Ensure the cushion has no creases in
it. Undo the headgear clip, check the
cushion and reposition the mask over
your nose.
Talk to your clinician.
Disassemble the mask, then reassemble
according to the instructions.
Clean cushion according to the
instructions.
Push the end of the dial onto a hard
surface until the dial comes out of the
frame. Reassemble according to the
instructions.
6